Amos

Short Term & Property management Virtual Assistant

Amos

896/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I am a Short-Term Rental and Property Management Virtual Assistant with over five years of experience supporting property owners and management companies across the UK and U.S. I specialize in guest communication, booking management, maintenance coordination, calendar management, cleaner and contractor scheduling, listing management, and day-to-day property operations. I have managed multiple properties across platforms including Airbnb, [link hidden], and direct bookings, ensuring smooth opera...

Top Skills

GoHighLevel · 5 yearsOpenAI API · 5 yearsA/B Testing for ML · 4 yearsAdobe Photoshop · 4 yearsAirbnb · 4 years

Skills & Expertise

Content & Writing

Product DescriptionsBeginner
Technical WritingBeginner
SEO Content WritingBeginner
Editorial Calendar ManagementBeginner

Customer Success

Technical SupportAdvanced
Social Media SupportAdvanced
Phone SupportAdvanced
LiveChatAdvanced
Email SupportBeginner
Live Chat SupportBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Google Analytics 4Beginner

Design & Creative

User ResearchAdvanced
Adobe PhotoshopAdvanced
CanvaBeginner

E-commerce & Marketplace

Amazon FBAAdvanced
ShopifyAdvanced
Product Listing OptimizationAdvanced
Inventory ManagementAdvanced
Amazon Seller CentralBeginner
GumroadBeginner
TikTok ShopBeginner

Virtual Assistance & Admin

Calendar ManagementAdvanced
Data EntryAdvanced
Executive Assistant ServicesAdvanced
Research & Information GatheringAdvanced
CalendlyAdvanced
Personal Assistant ServicesAdvanced
Meeting CoordinationAdvanced
Document ManagementAdvanced
Email ManagementAdvanced
ClickUpAdvanced
AsanaAdvanced
TrelloAdvanced
NotionAdvanced

Specialized Skills

OnboardingAdvanced
Performance ManagementAdvanced
Compensation & BenefitsAdvanced
Coaching & MentoringAdvanced

Real Estate Operations

Real Estate ListingAdvanced
VrboAdvanced
AirbnbAdvanced
Review & Reputation ManagementAdvanced
Follow Up BossAdvanced

Marketing & Growth

GoHighLevelExpert
Google AdsAdvanced
Meta Ads (Facebook/Instagram)Advanced
SEO (Technical & Content)Advanced
Google Tag ManagerAdvanced
Instagram GrowthAdvanced
YouTube Channel ManagementAdvanced
User-Generated ContentAdvanced
MailchimpAdvanced
ConvertKitAdvanced
HubSpotAdvanced

AI & Automation

OpenAI APIExpert
ZapierAdvanced
Make (Integromat)Advanced
API IntegrationAdvanced
Workflow AutomationAdvanced
n8nAdvanced
Prompt EngineeringAdvanced
LLM Fine-tuningAdvanced
A/B Testing for MLAdvanced
vLLMAdvanced
Claude/Anthropic APIAdvanced

Work Experience

Virtual Assistant & Property Management Support

Little Piggy Rentals Ltd

Aug 2023 - Jul 2026

Key Achievements:

Managed guest communication across Airbnb, [link hidden], and direct bookings. Coordinated check-ins, check-outs, and booking calendars. Scheduled cleaners, maintenance contractors, and property inspections. Coordinated maintenance requests from start to finish and followed up until completion. Managed property listings, pricing updates, and calendar synchronization. Handled guest enquiries, reservation modifications, and dispute resolution. Maintained CRM records, reports, and operational documentation. Coordinated with property owners, vendors, and service providers. Assisted with direct bookings, payment tracking, and administrative support.

SEO Content WritingSocial Media SupportEditorial Calendar ManagementGoogle Sheets (Advanced)Phone SupportCanvaUser ResearchData EntryCalendar ManagementInventory ManagementExecutive Assistant ServicesPersonal Assistant ServicesAirbnbClickUpEmail ManagementPerformance ManagementVrboSEO (Technical & Content)Instagram GrowthReview & Reputation Management

Quick Stats

Age29 years
English LevelFluent
ID VerificationNot verified

Certifications

Virtual Assistance

Education

Associate's Degree

Kenya institute of Highways and Building Technology

2016 - 2019