Inside Sales Agent, Customer Service Hybrid and AdminInside Sales Agent, Customer Service Hybrid and Admin
Bea
$1,200
per month
($7/hour)
Profile Description
I am a virtual assistant with more than 3 years of expertise in appointment setting( ISA ), operations and B2B communication. Additionally, I have six years of experience as a customer service support, technical and hardcore sales.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Real Estate Operations
Marketing & Growth
Work Experience
B2B
DealsDPT
Jun 2024 - Sep 2025
Key Achievements:
Successfully supported multiple executives and business owners by managing calendars, inboxes, and daily operations, resulting in improved productivity and smoother workflows. Managed email correspondence and CRM systems, ensuring timely follow-ups and maintaining organized client records. Coordinated schedules, meetings, and appointments across different time zones with 100% accuracy. Handled confidential information with professionalism and discretion, maintaining data security and trust. Provided customer support via email, chat, and calls, consistently maintaining high satisfaction ratings. Assisted in lead generation and client onboarding. Created and maintained reports, spreadsheets, and presentations to support decision-making. Adapted quickly to new tools and systems (Slack, GHL, Lofty, Boomtown, CINC, Zoom, FollowupBoss, Engage, HubSpot, Google Workspace, etc.).
ISA ( Inside Sales Agent)
Your Home Sold Guaranteed Realty
May 2022 - May 2024
Key Achievements:
Generate, qualify, and set appointments with motivated buyers and sellers. Main Tasks: Call & qualify leads (inbound/outbound). Ask key questions: timeline, motivation, financing, agent status. Set appointments for agents (buyer consults or listing presentations). Follow up with warm/cold leads regularly. Update CRM with notes, lead status, and appointment details. Send reminders and confirm meetings