Executive Assistant, Team Manager, Quality AnalystExecutive Assistant, Team Manager, Quality Analyst
Maria
$1,200
per month
($7/hour)
Profile Description
Customer service pro: 5+ years, 3+ in QA, 1 in team lead. Organized, detail-oriented, results-driven
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Real Estate Operations
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
VA Outreach Specialist
ABVH
Jul 2025 - Aug 2026
Job Responsibilities:
Handled real estate outreach, including cold calling, SMS messaging, lead generation, lead qualification, follow-ups, and building rapport with property owners. Gathered property details, seller motivation, asking price, condition, occupancy, and selling timeline while identifying and nurturing potential leads for the acquisitions team.
Quality Analyst
Algo Exchange
Nov 2024 - Jul 2025
Job Responsibilities:
Responsible for ensuring products and services meet established quality standards and customer expectations.
Quality Analyst
Warmly.AI
Mar 2024 - May 2024
Job Responsibilities:
Responsible for analyzing and ensuring software quality and reporting product malfunctions by testing different scenarios and user experiences.
Quality Analyst | Team Manager
CallLyft
Nov 2022 - Nov 2023
Job Responsibilities:
Ensured agents provided quality service aligned with organizational objectives, communicated policies and client changes, and coached team members toward improved performance.
Executive Assistant | Quality Analyst | Transaction Coordinator
REVA Global
Jun 2020 - Feb 2023