Virtual Assistant/ Operation Manager

John

ID Verified
1,500/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Experienced Virtual Assistant and Administrative Professional with 9 years of experience in the BPO industry, specializing in healthcare administration, medical billing, real estate portfolio management, customer service, and sales support. Skilled in handling administrative tasks, managing work orders, coordinating maintenance requests, communicating with clients and tenants, maintaining accurate records, and managing high-volume calls. I am organized, detail-oriented, adaptable, and committed ...

Top Skills

Phone Support · 9 yearsTicket Management · 9 yearsReal Estate Listing · 5 yearsLead Management · 2 yearsAirbnb · <1 year

Skills & Expertise

Customer Success

Phone SupportExpert
Ticket ManagementExpert
Lead ManagementIntermediate
Live Chat SupportBeginner
Social Media SupportBeginner
Video SupportBeginner
Technical SupportBeginner

Data & Analytics

Excel (Advanced)Beginner
Power BIBeginner
Google Sheets (Advanced)Beginner

Real Estate Operations

Real Estate ListingExpert
MLS ManagementBeginner
Review & Reputation ManagementBeginner
AirbnbBeginner
PropStreamBeginner
Zillow Premier AgentBeginner
Follow Up BossBeginner

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Research & Information GatheringBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
Monday.comBeginner

Work Experience

Assistant Operation Manager / Data Analyst

STAOC

Aug 2025 - May 2026

Lead ManagementGoogle Sheets (Advanced)Excel (Advanced)Data EntryEmail ManagementFollow Up BossExecutive Assistant ServicesDocument ManagementCalendar ManagementMeeting Coordination

Quick Stats

Age34 years
English LevelFluent
ID VerificationVerified