Direct hiring of full and part-time remote staff. No markups, no agencies fees.
Cathy
ID VerifiedProfile Description
Running a business means there’s always something competing for your attention. Inboxes fill up, CRMs fall behind, and daily operations stall while you focus on big-picture growth. I step in to break that cycle. I specialize in customer support, remote operations, and administrative ownership. I don’t just take tasks off your plate; I own them from start to finish. Because of my background in fast-paced remote environments, I ramp up quickly, troubleshoot independently, and don't require hand-holding. How I keep your business moving forward: Customer Support: Managing queues, onboarding new clients, and protecting your retention rates. Inbox & Calendar Cleanses: Archiving the noise, highlighting priorities, and scheduling seamlessly. Data & System Maintenance: Keeping your CRM and project boards clean and organized. Ops Support: Mapping out basic documentation, tracking action items, and scheduling social feeds. Tools I use daily: ClickUp, Slack, Zoho Desk, HubSpot, Canva, Google Workspace, Meta Business Suite, Fathom, ChatGPT, Claude, Zoom, Calendly. If a task is assigned to me, you can consider it done. I keep track of the moving parts, communicate proactively when roadblocks pop up, and deliver clean results. My goal is to give you your time back and provide total peace of mind. Let’s talk about what I can take off your plate this week.
Top Skills
Cathy
ID VerifiedEducation
Associate Degree
Profile Description
Running a business means there’s always something competing for your attention. Inboxes fill up, CRMs fall behind, and daily operations stall while you focus on big-picture growth. I step in to break... See more
Top Skills
Dennis
Profile Description
I help busy teams keep customers answered and the back office running, so nothing slips through the cracks. With an insurance broker, I handled 100+ customer inquiries a week and followed up on 50+ cases a week for missing documents and late payments, so cases kept moving. I entered payroll data for 100 employees accurately and confidentially, and managed the calendars and inbox of 2 executives, including meeting scheduling and notes on Zoom and Google Meet. As a remote researcher, I spotted a double allocation in a shared spreadsheet, raised it with my supervisor early and corrected it, so three of us researched 500+ contacts that day. You get a reliable remote team member who communicates clearly by email and chat, keeps tidy records, flags problems early and works in Google Workspace, Excel, Slack and Microsoft Teams. I use AI tools (ChatGPT, Claude) for drafting and research, with human review, and I'm open to all time zones.
Top Skills
Dennis
Education
High School
Profile Description
I help busy teams keep customers answered and the back office running, so nothing slips through the cracks. With an insurance broker, I handled 100+ customer inquiries a week and followed up on 50+ ca... See more
Top Skills
Francis
ID VerifiedProfile Description
Dedicated Virtual Assistant with strong customer service, technical support, and sales experience seeking a role where I can provide reliable administrative support and streamline daily operations for busy professionals or growing businesses. I aim to contribute by managing tasks efficiently, maintaining organized workflows, and delivering excellent client communication that supports long term success.
Top Skills
Francis
ID VerifiedEducation
Not specified
Profile Description
Dedicated Virtual Assistant with strong customer service, technical support, and sales experience seeking a role where I can provide reliable administrative support and streamline daily operations for... See more
Top Skills
Roberto
ID VerifiedProfile Description
With over 15 years of experience in operations, administrative management, and executive support, I specialize in streamlining daily workflows, protecting executive bandwidth, and maintaining clear, reliable communication across fast-paced international organizations. Having directly supported C-level executives, founders, and cross-functional leadership, I bring a calm, process-driven approach to complex operational environments. Whether managing high-level calendars, coordinating dispatch operations, or overseeing remote teams, I take full ownership of daily tasks to ensure nothing falls through the cracks. Core Areas of Expertise: Executive Support & Calendar Governance: Proven track record in managing complex multi-time-zone schedules, inbox triage, board meeting coordination, and travel logistics with absolute accuracy. Operations & Route Coordination: Experienced in tracking daily schedules, monitoring real-time statuses, and managing time-sensitive appointments to keep workflows moving with zero bottlenecks. Documentation & Quality Control: Highly detail-oriented when managing essential records, checking operational paperwork for strict accuracy, and ensuring SOPs and documents are logged promptly. Proactive Communication & Issue Resolution: Skilled at handling unexpected delays, keeping clients, team members, and senior management informed, and resolving operational friction before it impacts delivery schedules. Tech Proficiency & Technical Infrastructure: Highly proficient in digital management tools (CRM, e-commerce, project management platforms) and supported by a fully equipped, redundant home office setup with high-speed internet and backup power. I work independently, anticipate leadership needs, and deliver steady, dependable support that allows executives to focus on primary business growth. Top Skills Executive & Admin Support: C-Suite Assistance, Calendar Governance, Travel Coordination, Inbox Triage, SOP Creation, Board & Meeting Prep. Operations & Dispatch: Workflow Optimization, Schedule Management, Quality Control (QC), Project Coordination, Inventory & Logistics Tracking. Customer & Client Support: Technical Troubleshooting, Email & Chat Support, Escalation Management, Client Relationship Building. Software & Platforms: [link hidden], Zendesk, Salesforce, HubSpot, Notion, Slack, Google Workspace, MS Office, Basecamp, Confluence. Leadership & People Management: Team Coaching, Performance & KPI Tracking, Process Training, Distributed Team Operations.
Top Skills
Roberto
ID VerifiedEducation
Bachelor's Degree
Profile Description
With over 15 years of experience in operations, administrative management, and executive support, I specialize in streamlining daily workflows, protecting executive bandwidth, and maintaining clear, r... See more
Top Skills
Shelvin
ID VerifiedProfile Description
Fullstack Developer and Data Analyst with a strong foundation in Computer Science and hands-on experience building web applications using React, JavaScript, Firebase, and Python. Skilled in data analysis, SQL, AI content evaluation, and technical documentation. Experienced in reviewing structured outputs for accuracy, clarity, and consistency. Detail-oriented, analytical, and comfortable working in remote environments with cross-functional teams. Passionate about AI systems, quality assurance, and delivering precise, high-quality work under tight deadlines.
Top Skills
Shelvin
ID VerifiedEducation
Certificate
Profile Description
Fullstack Developer and Data Analyst with a strong foundation in Computer Science and hands-on experience building web applications using React, JavaScript, Firebase, and Python. Skilled in data analy... See more
Top Skills
Kristine
ID VerifiedProfile Description
I have experience as an Administrative Assistant handling payroll and HR support, as well as an ESL Instructor. These roles helped me develop strong organizational, communication, and time management skills. I am detail-oriented, responsible, and able to handle tasks efficiently while maintaining professionalism. My teaching experience also taught me patience, adaptability, and how to work with different people. I am a hardworking and fast learner who is always willing to improve and take on new challenges. With my skills, positive attitude, and dedication, I am confident that I can contribute to the success of your team and company.
Top Skills
Kristine
ID VerifiedEducation
Not specified
Profile Description
I have experience as an Administrative Assistant handling payroll and HR support, as well as an ESL Instructor. These roles helped me develop strong organizational, communication, and time management ... See more
Top Skills
Grace
ID VerifiedProfile Description
Results-driven Virtual Assistant and Customer Service Professional with experience in legal intake, client communication, case documentation, and calendar management. Proven ability to improve turnaround times, manage high-volume ticketing systems, and support legal teams with accuracy and confidentiality. Proficient in Microsoft Office, Google Workspace, CRM systems, and remote collaboration tools.
Top Skills
Grace
ID VerifiedEducation
Not specified
Profile Description
Results-driven Virtual Assistant and Customer Service Professional with experience in legal intake, client communication, case documentation, and calendar management. Proven ability to improve turnaro... See more
Top Skills
Sherramae
ID VerifiedProfile Description
I have 5 years of experience as a Virtual Assistant, helping clients with different administrative and daily business tasks. My experience includes customer service, data entry, lead generation, online research, email and calendar management, client communication, and student support. I am comfortable using tools like Slack, HubSpot, Circle, Zoom, Google Workspace, Microsoft Office, and Asana. I may not know everything at first, but I am always willing to learn and adapt to new tools and processes. What makes me a great hire is that I am hardworking, dependable, organized, and easy to work with. I take my responsibilities seriously, pay attention to details, and always do my best to finish tasks on time. I value good communication and building trust with my clients. Most importantly, I am someone who is willing to grow, learn, and contribute to the success of the team.
Top Skills
Sherramae
ID VerifiedEducation
Bachelor's Degree
Profile Description
I have 5 years of experience as a Virtual Assistant, helping clients with different administrative and daily business tasks. My experience includes customer service, data entry, lead generation, onlin... See more
Top Skills
Phoebe
ID VerifiedProfile Description
Hi! I'm Phoebe, an Email Support and Administrative Virtual Assistant with experience supporting international e-commerce customers and handling administrative tasks. In my previous customer support role, I handled 30+ customer emails per shift, assisting with order inquiries, shipping concerns, cancellations, and refunds using Shopify. I also have a background in government administration, where I gained experience in documentation, data entry, reporting, records management, and coordination. I'm organized, detail-oriented, and comfortable working independently. I enjoy helping customers, keeping tasks on track, and making daily operations easier for the people I work with. I'm currently looking for non-voice opportunities in Email Customer Support, Administrative Assistance, or Back-Office Support.
Top Skills
Phoebe
ID VerifiedEducation
Not specified
Profile Description
Hi! I'm Phoebe, an Email Support and Administrative Virtual Assistant with experience supporting international e-commerce customers and handling administrative tasks. In my previous customer support ... See more
Top Skills
Mico
Profile Description
Results-driven E-commerce and CRM Operations Specialist with experience in Shopify administration, customer support, fulfillment coordination, CRM management, workflow automation, and project coordination. Skilled in optimizing business processes, managing customer inquiries, resolving chargebacks and disputes, and maintaining accurate CRM pipelines using platforms such as Shopify, Zoho CRM, GoHighLevel, and Fulfillable. Proven ability to improve operational efficiency, support cross-functional teams, and deliver exceptional customer experiences in fast-paced remote environments.
Top Skills
Mico
Education
Not specified
Profile Description
Results-driven E-commerce and CRM Operations Specialist with experience in Shopify administration, customer support, fulfillment coordination, CRM management, workflow automation, and project coordina... See more
Top Skills
Jethro
Profile Description
Organized and detail-oriented Administrative Professional with over 5 years of experience providing administrative, operational, and business support in international work environments. Experienced in managing office documentation, maintaining digital and physical records, handling high-volume correspondence, coordinating schedules, preparing reports, managing databases, and supporting daily business operations.
Top Skills
Jethro
Education
Not specified
Profile Description
Organized and detail-oriented Administrative Professional with over 5 years of experience providing administrative, operational, and business support in international work environments. Experienced in... See more
Top Skills
Waren
Profile Description
Detail-oriented Virtual Assistant with 2+ years of administrative support experience, CRM management, social media, graphic design, video editing, research, and data entry. Experienced in real estate, marketing, and HR, including recruitment, payroll, and employee records
Top Skills
Waren
Education
Bachelor's Degree
Profile Description
Detail-oriented Virtual Assistant with 2+ years of administrative support experience, CRM management, social media, graphic design, video editing, research, and data entry. Experienced in real estate,... See more
Top Skills
Anne
ID VerifiedProfile Description
I help businesses stay organized, connect with qualified prospects, and provide exceptional customer experiences. With more than four years of experience in virtual assistance, outbound sales, customer support, and administrative operations, I have developed the skills to manage client communications, qualify leads, maintain CRM systems, and support business growth through consistent follow-up and efficient organization. My background includes outbound calling, email communication, lead generation, appointment setting, document management, and administrative support. I am comfortable working with remote teams, adapting to new systems, and learning new tools quickly As a Bachelor of Public Administration graduate, I bring strong organizational skills, professionalism, and a service-oriented mindset to every role. I value clear communication, attention to detail, and building long-term relationships with both clients and customers. I'm currently seeking opportunities as a Sales Virtual Assistant, Appointment Setter, Executive Assistant, or CRM & Sales Support Specialist where I can contribute to business growth while continuing to expand my expertise in sales operations and client success.
Top Skills
Anne
ID VerifiedEducation
Bachelor's Degree
Profile Description
I help businesses stay organized, connect with qualified prospects, and provide exceptional customer experiences. With more than four years of experience in virtual assistance, outbound sales, custom... See more
Top Skills
Rita
Profile Description
I am a highly organized and reliable Executive Assistant and Operations professional with experience supporting daily business operations, coordinating schedules, managing administrative tasks, communicating with clients and teams, and maintaining accurate records. I am confident using tools such as Zendesk and GoHighLevel and quickly adapt to new systems. I am proactive, detail-oriented, and able to manage multiple priorities while working independently in a fast-paced remote environment.
Top Skills
Rita
Education
Bachelor's Degree
Profile Description
I am a highly organized and reliable Executive Assistant and Operations professional with experience supporting daily business operations, coordinating schedules, managing administrative tasks, commun... See more
Top Skills
Angelica
ID VerifiedProfile Description
Dedicated and versatile professional with proven expertise across Customer Service, General Virtual Assistance, and Basic Bookkeeping delivering reliable, accurate, and timely support to growing businesses. In customer service, I handle inquiries, process payments, manage accounts, and de-escalate concerns with empathy and efficiency, consistently maintaining high satisfaction, retention, and loyalty, and recognized as an Exceptional Customer Service Representative of the Year. As a Virtual Assistant, I streamline operations through calendar and schedule management, document and file organization, email and inbox coordination, and client communication reducing manual tasks and boosting overall productivity. In bookkeeping, I record transactions, reconcile accounts, maintain ledgers, track expenses, manage payables and receivables, and prepare financial summaries using QuickBooks and spreadsheets ensuring organized, compliant, and transparent financial records. I approach every role with unwavering dedication, perseverance, and a commitment to continuous learning, serving as a trusted extension of your team and helping your business run smoothly and succeed.
Top Skills
Angelica
ID VerifiedEducation
Not specified
Profile Description
Dedicated and versatile professional with proven expertise across Customer Service, General Virtual Assistance, and Basic Bookkeeping delivering reliable, accurate, and timely support to growing busin... See more
Top Skills
Danilyn
ID VerifiedProfile Description
I have 11 years of professional experience, comprising 7 years in sales, 3 years in customer service, and 1 year as a virtual assistant. Throughout this time, I have developed strong skills in client relationship management, effective communication, and problem-solving. My experience in sales has equipped me with the ability to understand customer needs and drive results, while my background in customer service has strengthened my capacity to handle inquiries and resolve issues with professionalism and patience. In my role as a virtual assistant, I have honed my organizational and administrative skills, ensuring that tasks are completed accurately and efficiently. Collectively, these experiences have prepared me to contribute effectively, adapt quickly, and deliver high-quality work in a professional setting.
Top Skills
Danilyn
ID VerifiedEducation
Not specified
Profile Description
I have 11 years of professional experience, comprising 7 years in sales, 3 years in customer service, and 1 year as a virtual assistant. Throughout this time, I have developed strong skills in client ... See more
Top Skills
monica
ID VerifiedProfile Description
Results-driven virtual assistant with over 3 years of administrative experience and a diploma in civil engineering. Experienced in providing administrative support, B2B lead generation, prospect research, calendar and email management, CRM management, data entry, and document organization. Skilled at identifying qualified prospects, maintaining accurate databases, coordinating schedules, and streamlining workflows to improve business efficiency. Strong background in supporting project-driven environments through effective communication, deadline management, and meticulous record-keeping. Proficient in AI productivity tools and committed to helping businesses stay organized, build quality sales pipelines, and achieve operational excellence.
Top Skills
monica
ID VerifiedEducation
Associate Degree
Profile Description
Results-driven virtual assistant with over 3 years of administrative experience and a diploma in civil engineering. Experienced in providing administrative support, B2B lead generation, prospect resea... See more
Top Skills
Ednah
ID VerifiedProfile Description
Detail-oriented and reliable Virtual Assistant with experience in executive and administrative support, calendar and inbox management, scheduling, CRM management, data entry, research, travel coordination, customer support, and task management. I help busy professionals and growing businesses stay organized, manage priorities, and keep daily operations running smoothly. I am proactive, adaptable, highly organized, and comfortable working independently in remote environments while maintaining accuracy, confidentiality, and professionalism. I use tools including Google Workspace, Microsoft Excel, Canva, Notion, Trello, Zoom, and ChatGPT to deliver efficient and dependable support.
Top Skills
Ednah
ID VerifiedEducation
Not specified
Profile Description
Detail-oriented and reliable Virtual Assistant with experience in executive and administrative support, calendar and inbox management, scheduling, CRM management, data entry, research, travel coordina... See more
Top Skills
Philipus
ID VerifiedProfile Description
Premium Banking and Call Centre Professional with over 14 years of experience in banking, merchant services, retail operations and customer service. Skilled in resolving client queries, supporting sales and customer retention, and managing financial administration across customer-facing and back-office operations. Experienced in mentoring and supporting agents, handling high volumes of account-related queries, and using banking systems, CRM platforms and payment processing systems.
Top Skills
Philipus
ID VerifiedEducation
Certificate
Profile Description
Premium Banking and Call Centre Professional with over 14 years of experience in banking, merchant services, retail operations and customer service. Skilled in resolving client queries, supporting sal... See more
Top Skills
Bonnie
Profile Description
A highly accomplished and results-driven professional with extensive experience in developing and executing strategic sales initiatives, fostering client relationships, and delivering outstanding customer service. Proven expertise in driving revenue growth through data-driven strategies, optimizing business performance, and maintaining the highest standards of service excellence. Known for a customer-centric approach, exceptional problem-solving skills, and a consistent track record of exceeding expectations in both sales’ performance and client support. Passionate about creating sustainable, long-term partnerships, improving customer experience, and delivering measurable business outcomes.
Top Skills
Bonnie
Education
Not specified
Profile Description
A highly accomplished and results-driven professional with extensive experience in developing and executing strategic sales initiatives, fostering client relationships, and delivering outstanding cust... See more
Top Skills