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Organized and dependable administrative and operations support professional with experience in scheduling, record keeping, reporting, stakeholder communication, and CRM systems. Proficient in Google Workspace, Microsoft Office, Excel, Zoho CRM, Zendesk, Slack, ClickUp, ChatGPT, and Claude. Skilled at managing multiple responsibilities, maintaining accurate records, tracking tasks, resolving issues, and communicating professionally. A proactive problem-solver who learns new tools quickly and works independently to support daily operations, improve organization, and help teams meet their goals.

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Hi, I’m Annastacia, a reliable and organized Virtual Assistant wwith a strong background in Bookkeeping, Sales, Administrative support & customer service to individuals, entrepreneurs, and businesses. I specialize in full-cycle bookkeeping, lead generation, calendar management, email management, data entry, and general administrative tasks. I help clients stay organized, manage their schedules, keep information up to date, and handle routine tasks efficiently. My services include: Full-Cycle Bookkeeping (AP/AR, Financial Reporting & Analysis, General Ledger....) Administrative support—Calendar & Inbox management, Travel Itinerary, File and document organization Appointment setting Sales—Inbound & Outbound prospecting CRM Management Data entry Task tracking and follow-ups Online research and information gathering I’m detail-oriented, adaptable, and committed to delivering quality work, meeting deadlines, and maintaining clear communication. My goal is to simplify your workload, keep things organized, and give you more time to focus on your core priorities.

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Detail-oriented and goal-driven Accounts Receivable Accountant with experience in billing, collections, cash flow monitoring, account reconciliation, general ledger accounting, and financial reporting. Skilled in QuickBooks Online, SAP FI, Xero, and Microsoft Excel. Experienced in resolving billing discrepancies, preparing accounts receivable aging reports, monitoring payments, maintaining accurate financial records, and supporting internal audits. Brings a strong background in real estate accounting, customer service, client communication, and team coordination. Committed to accuracy, accountability, and continuous improvement in accounting and financial operations.

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Detail-oriented Virtual Assistant and Project Coordinator with 6+ years of experience in administrative support, customer service, project coordination, and digital operations. Experienced in managing workflows, CRM systems, LMS platforms, calendars, reporting dashboards, client communications, and e-commerce operations. Proficient in Canva and workflow automation, with strong communication, problem-solving, and organizational skills.

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I'm a results-driven Virtual Assistant with a strong background in customer support and operations. I've supported clients through chat, email, and phone while keeping workflows organized and communication clear. I'm known for being detail-oriented, reliable, and proactive, especially in fast-paced remote environments. Before transitioning into virtual support, I worked in customer service roles where I handled high-volume interactions, resolved billing concerns, and consistently met performance targets. I've also supported teams by reviewing AI-generated responses, improving quality and accuracy, and helping maintain efficient workflows. Along the way, I've developed skills in inbox management, note-taking, and team coordination. As a stay-at-home parent based in the Philippines, I'm building a long-term career as an Executive Assistant & Customer Support VA for E-Commerce. I'm looking to support founders, coaches, and growing teams who need help staying organized, managing communications, and keeping daily operations running smoothly. I utilize tools such as Google Workspace, ChatGPT, Slack, and Zendesk to streamline tasks and enhance productivity. If you're looking for dependable support or someone who can bring structure and consistency to your business, I'd love to connect.

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Work Preferences Full-time remote work Available to start ASAP Flexible with any schedule, including U.S. business hours and night shifts Comfortable working independently or as part of a team Open to long-term opportunities with growth potential Prefer roles involving operations, administration, customer support, client success, sales support, healthcare administration, or virtual assistance Professional Summary I am a results-driven professional with over 4 years of BPO and customer service experience, including leadership and operations management roles, along with hands-on experience in dental billing, insurance verification, claims follow-up, and administrative support. I have experience managing teams, coordinating daily operations, communicating with clients and customers, resolving issues, and maintaining accurate records and reports. I am comfortable using CRM, project management, communication, and productivity tools, and I am a fast learner when introduced to new systems. I am highly organized, dependable, detail-oriented, and adaptable, with strong English communication skills and the ability to work effectively in a fast-paced remote environment.

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Results-driven Sales, Business Development, and Operations Manager with over 12 years of experience leading teams, driving revenue growth, and managing client relationships across the BPO, outsourcing, legal, technology, and digital marketing industries. Proven success in sales management, appointment setting, lead generation, customer success, and virtual team leadership. Experienced in overseeing daily operations, coaching and developing staff, implementing performance strategies, and optimizing workflows to improve productivity and results. Skilled in CRM management, executive support, client onboarding, and cross-functional collaboration. Recognized for strong leadership, communication, problem-solving, and the ability to consistently deliver measurable business outcomes.

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I am a Recruitment Consultant with over 10 years of experience in sales, marketing, business development and resourcing. I am passionate,dedicated and hard working, reliable and always ready to learn and up skill myself.

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With a diverse background across Executive Assistance, customer support, sales & marketing, AI data training, and recruitment, I bring a unique perspective to talent acquisition. My journey has shaped me into a highly adaptable professional with a deep understanding of human interaction, data-driven decision-making, and business growth.

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Professional Summary Motivated and customer-focused professional with experience in customer service, telesales, and data entry. Skilled in communication, problem-solving, handling customer inquiries, and managing tasks efficiently. A fast learner who is detail-oriented, adaptable, and eager to learn new skills while contributing to the success of the team.

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I have work experience in handling large volume of data and doing basic administration and email management skills and setting appointments and Tell phone sales. I have developed strong phone etiquette and scheduling abilities and customer satisfaction skills

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Driven and highly organized remote customer service professional with a strong track record in managing high-volume live chats and calls, demonstrating exceptional communication skills and efficiency under pressure. Adept at leveraging AI-powered tools to enhance productivity and streamline workflows, with a keen ability to maintain detailed customer records and ensure timely issue resolution.

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I am a self-motivated individual with 12 years of experience working in customer service. I quickly pick up business knowledge related to the project or account assigned to me, and I always try to exceed my superior’s expectations with high-quality work.

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Customer-focused and detail-oriented professional with experience in customer service, front-counter operations, and supporting daily business activities. Strong communication, organization, problem-solving, and time-management skills, with the ability to handle enquiries professionally, prioritize tasks, and maintain a high standard of service. Adaptable, dependable, and eager to learn new tools and systems, with a commitment to efficiency, accuracy, and positive customer experiences. Seeking opportunities in customer support or virtual assistance where I can contribute to smooth daily operations, effective communication, and excellent client service.

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Customer service and support professional with 7 years of experience supporting US customers across healthcare, technical support, billing, sales, retention, and customer service environments. Experienced in handling customer concerns, troubleshooting issues, documenting interactions, following processes, meeting performance targets, and supporting team operations. Strong communicator who works well with customers and internal teams, manages multiple priorities, and takes ownership of follow-ups and resolutions. Comfortable using CRM systems, Microsoft Office, Google Workspace, Slack, Zoom, and Microsoft Teams.

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Experienced Customer Service and Administrative Professional with 16 years of customer service experience and strong skills in administrative support, communication, problem-solving, and client relations.Organized, adaptable, and reliable, with experience handling daily operations, customer concerns, outbound calls, and coordination tasks. Committed to delivering excellent service, supporting team goals, and continuously learning new skills.

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I have experience working as a Customer Service Representative at TELUS, where I have developed strong communication, active listening, problem-solving, and customer relationship management skills. My role has taught me the importance of professionalism, patience, understanding customer needs, following procedures, and delivering quality service in a target-driven environment. Through my experience, I have learned how to communicate effectively with different people, remain calm under pressure, pay attention to detail, and handle challenging conversations professionally. I am comfortable learning new systems, following guidelines, and working towards performance expectations. My Key Skills - Communication: I can communicate professionally, explain information clearly, and build positive relationships with customers. - Active listening: I listen carefully to understand people's needs and identify appropriate solutions. - Customer relationship management: I understand the importance of creating a positive customer experience and building trust. - Problem-solving: I approach challenges with patience and focus on finding practical solutions. - Persuasion and negotiation potential: I can explain the value of a service, respond professionally to questions, and develop my ability to influence purchasing decisions. - Resilience: I can remain professional during difficult conversations and learn from feedback. - Time management: I understand the importance of following schedules, meeting deadlines, and working efficiently. - Adaptability: I am a fast learner who is willing to learn new products, sales techniques, and technology. - Attention to detail: I understand the importance of accuracy, following instructions, and maintaining professional standards. - Teamwork and accountability: I value collaboration, take responsibility for my work, and remain open to continuous improvement. Why You Should Hire Me You should hire me because I bring practical customer service experience, a strong willingness to learn, and a professional attitude towards my responsibilities. My experience at TELUS has given me a foundation in customer communication and handling conversations, which I believe can translate well into business development and cold calling. I am motivated to grow beyond my current experience, develop my sales skills, and contribute to the company's goals. I understand that business development requires persistence, confidence, active listening, and the ability to handle rejection without losing motivation. Although I am continuing to develop my direct sales experience, I am eager to learn, accept coaching, and put consistent effort into achieving my targets. I would bring dedication, adaptability, professionalism, and a customer-focused mindset to the StoryGen team.

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Highly organized and proactive Executive Assistant with a proven ability to support executives through efficient calendar management, email handling, meeting coordination, and administrative operations. Skilled in streamlining workflows, preparing reports, managing confidential information, and handling day-to-day business tasks with accuracy and professionalism. Known for strong communication, problem-solving, and multitasking abilities, along with a dependable work ethic that helps leaders stay focused, informed, and productive.

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I am the Customer Service Professional your team is seeking! For 10 years, I have genuinely enjoyed connecting with people, resolving their concerns, and establishing immediate trust. My capabilities extend far beyond basic support. I specialize in identifying strategic upselling opportunities to elevate satisfaction and drive revenue. I am invested in the company's success, I truly believe that the company's growth is my growth as well. Now let me help your team achieve your goals!

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Customer-focused professional with 7+ years of experience in appointment setting, customer service, technical support, and Google Ads management. Skilled in handling inbound and outbound communications, resolving technical issues, managing client relationships, and optimizing digital marketing campaigns. Known for strong communication, problem-solving, and delivering excellent customer experiences while helping businesses achieve their goals.

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