VA | Sales| Book- keeping| Admin Support| CRMVA | Sales| Book- keeping| Admin Support| CRM
Annastacia
ID Verified$700
per month
($4/hour)
Profile Description
Hi, I’m Annastacia, a reliable and organized Virtual Assistant wwith a strong background in Bookkeeping, Sales, Administrative support & customer service to individuals, entrepreneurs, and businesses. I specialize in full-cycle bookkeeping, lead generation, calendar management, email management, data entry, and general administrative tasks. I help clients stay organized, manage their schedules, keep information up to date, and handle routine tasks efficiently. My services include: Full-Cycle B...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Finance & Accounting
Customer Success
Marketing & Growth
Real Estate Operations
Sales & Business Development
Virtual Assistance & Admin
E-commerce & Marketplace
Data & Analytics
Work Experience
Relationship Officer - Operations
Equity Bank Limited
Mar 2025 - Dec 2025
Job Responsibilities:
• Maintained high accuracy in capturing and updating customer information. • Contributed to improved customer satisfaction and retention through proactive follow-up • Contributed to higher customer retention by providing excellent service and proactive follow-ups. • Responded to customer inquiries via phone and in person, providing accurate account and service information. • Assisted clients with...
Virtual Accounting & Administrative Specialist
Makanki Travels Limited
Jan 2022 - Nov 2024
Job Responsibilities:
1. Managed calendar and inbox, scheduled appointments, coordinated bookings, and supported meetings. arrangements. 2. Managed the general ledger, including accounts receivable aging summaries and customer payment follow-up. 3. Tracked vehicles throughout the rental period and updated their availability in the Otto car rental system. 4. Prepared and sent proposals and quotations to prospective clie...
Call center Agent
Payloan Investment
Aug 2021 - Dec 2021
Job Responsibilities:
• Identified leads through high-volume inbound and outbound calls. • Acted as the first point of contact for customers and responded to their needs. • Negotiated repayment plans and addressed billing and account inquiries. • Provided customers with account balances and payment details. • Conducted follow-ups with prospects through calls, SMS, and emails to nurture leads and close deals. • Logged...
Quick Stats
Certifications
Education
Bachelor's Degree
Jomo Kenyatta University Of Agriculture and Technology
2016 - 2019