Virtual AssistantVirtual Assistant
Buyisiwe
ID Verified$1,600
per month
($9/hour)
Profile Description
Organized and dependable administrative and operations support professional with experience in scheduling, record keeping, reporting, stakeholder communication, and CRM systems. Proficient in Google Workspace, Microsoft Office, Excel, Zoho CRM, Zendesk, Slack, ClickUp, ChatGPT, and Claude. Skilled at managing multiple responsibilities, maintaining accurate records, tracking tasks, resolving issues, and communicating professionally. A proactive problem-solver who learns new tools quickly and work...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Specialized Skills
Work Experience
Faciltator
Clicklearning
May 2019 - Present
Key Achievements:
- Supported the delivery of digital learning programmes across 12 active classes spanning three grade levels, helping coordinate daily activities for more than 1,600 learners. - Maintained accurate attendance records, schedules, learner information, and programme reports using spreadsheets and digital tools. - Coordinated timetables, communicated with school staff and supervisors, and followed up on operational matters to keep activities organized. - Used Zoho CRM to review communication histories and maintain records, and Zendesk to track and escalate technical issues affecting programme delivery. - Achieved 108% of the Strong Start programme's active learner target, supporting 328 active learners against a target of approximately 304. - Supported operational problem-solving by addressing scheduling conflicts, escalating technical issues, and communicating updates to relevant stakeholders. - Assisted with committee administration, event coordination, and record keeping while balancing multiple responsibilities and deadlines.
Quick Stats
Education
Certificate
Rosebank College
2026 - present
High-school
St. Francis College
2013 - 2013