Account Receivable Specialist I BookkeeperAccount Receivable Specialist I Bookkeeper

Key Achievements:

• Managed full-cycle accounts receivable operations for a diverse portfolio of over 500 residential, retail, and commercial property units. • Performed general ledger accounting and maintained accurate accounting records. • Prepared and posted journal entries, accruals, prepayments, and adjustments. • Supervised and supported the development of the property accounting team, improving invoice preparation, payment tracking, and collection follow-ups. • Reviewed incoming invoices against active service agreements and contracts to identify and resolve billing errors and discrepancies. • Prepared weekly, monthly, and quarterly internal audit reports to highlight cash flow patterns and provide management with financial insights. • Monitored daily cash inflows and outflows, ensuring alignment with contracts, purchase orders, and service agreements.

Key Achievements:

• Tracked, reconciled, and posted high-volume incoming payments across multiple corporate client accounts and ledgers. • Monitored overdue accounts and initiated systematic tenant reminders and financial statements to improve payment turnaround. • Prepared daily, weekly, and monthly billing, collection, and outstanding receivables reports to support financial decision-making. • Coordinated with external payment networks to improve payment tracking and reduce collection delays. • Prepared monthly financial closing reports for the Management Committee. • Conducted quarterly audits for handled branches to support regulatory compliance and ensure accurate cash processing.

Key Achievements:

• Provided customer support to an average of more than 50 clients daily through telephone, email, live chat, and in-person assistance. • Resolved customer inquiries regarding title processing, billing, payments, and bank loan applications. • Addressed customer complaints by providing timely solutions, appropriate alternatives, and consistent follow-ups. • Collaborated with different departments to resolve customer concerns and ensure effective service delivery.

Key Achievements:

• Assisted North American clients in a fast-paced environment while following US corporate booking, billing, and accounting compliance guidelines. • Resolved Customer Concerns and ensured calls are handled in a professional and prompt manner. • Coordinated travel arrangements in accordance with airline policies and procedures. • Contributed to customer satisfaction through effective communication and service delivery.