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Professional Virtual Assistant & Administrative Coordinator Reliable and proactive Virtual Assistant specializing in executive support, calendar scheduling, inbox management, and multi-channel customer communications (phone, email, live chat). Experienced in maintaining accurate response logs and records using Google Workspace and Microsoft Office. Adept at multitasking under pressure, solving administrative bottlenecks independently, and delivering exceptional support during U.S. business hours. Certified through ALX Africa with a strong foundation in remote collaboration and professional client relations.

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Organized and proactive Administrative Assistant with 3 years of experience supporting business operations, managing correspondence, invoices, records, logistics, and stakeholder communication. Skilled at coordinating multiple priorities, following up on tasks, maintaining accurate information, and adapting quickly to digital and remote work systems

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I’m a real estate bookkeeper and administrative professional with a strong foundation in accounting and several years of experience supporting finance and operations teams in both government and private sectors. Most recently, I worked remotely as a Real Estate Bookkeeper for a U.S.-based CPA firm, and previously handled clerical and administrative support for Home Development Mutual Fund in Makati, as well as accounts receivable and accounts payable functions at Awesome CX in Davao. My core strengths include accurate data entry and encoding, managing AR/AP transactions, organizing documents and statements, and delivering reliable customer service. I’m comfortable using Microsoft Word and Excel, and I have hands-on experience with QuickBooks Online, supported by NC III Bookkeeping certification and multiple trainings in data privacy, information security, and workplace professionalism. I hold a BS in Accounting Technology from Holy Cross of Davao College and have earned units toward a Master in Business Administration at Cor Jesu College. I communicate well in English, Filipino, and Cebuano, and enjoy contributing to collaborative, values-driven teams through both my work and my involvement in school and community organizations. I’m interested in opportunities where I can combine my bookkeeping background, administrative skills, and customer service experience—especially remote or hybrid roles in real estate, finance, and operations support.

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I support business owners and teams with the day-to-day work that keeps things organized. I manage calendars and inboxes, keep records updated, follow up on tasks, support bookkeeping, and coordinate with clients and team members. My background is in finance and banking, and I later moved into virtual assistance. I have supported founders and teams with administration, bookkeeping support, lead generation, CRM updates, appointment scheduling, project coordination, and client communication. Where I can contribute: 🟢 Inbox and email management 🟢Calendar and appointment scheduling 🟢Administrative and daily operations support 🟢 Bookkeeping support and QuickBooks 🟢 CRM updates, lead tracking, and follow-ups 🟢 Data entry and document management 🟢 Project and task tracking through Trello 🟢 Client communication 🟢 Social media page management and customer communication Tools I have worked with: Google Workspace, Microsoft Office, Excel, QuickBooks, Salesforce, Trello, [link hidden], LinkedIn, Calendly, Zoom, Microsoft Teams, WhatsApp, ChatGPT, Facebook, Instagram, TikTok, Gemini, and Claude. Experience across: 🟢 Banking and finance 🟢 Startups and small businesses 🟢Marketing and outreach 🟢 Customer service What makes my approach different: My finance and banking background taught me to work carefully with information, records, and transactions. I bring the same approach to my VA work by keeping information up to date, following up on outstanding tasks, and keeping work organized. I take responsibility for the tasks assigned to me and keep track of what needs to happen next, so business owners do not have to keep checking in. If you need reliable support to keep your day-to-day work organized and moving, I would be happy to discuss what you need help with.

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My name is Mercy , a Social Media Manager and Real Estate Virtual Assistant with 5+ years of experience helping businesses grow their online presence while streamlining day-to-day operations. I specialize in social media strategy, content creation, content scheduling, community management, Canva design, video editing, analytics, and brand growth. I also have experience supporting real estate and property management teams with CRM management, lead generation, listing coordination, tenant communication, vendor coordination, administrative support, and customer service. I’m organized, proactive, detail-oriented, and passionate about helping businesses build strong brands while keeping operations running smoothly.

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I am a CPA qualified Accountant and Bookkeeper with a Bachelor’s degree in Finance and practical experience in accounting, bookkeeping, accounts payable and receivable, reconciliations, receipting, cash management, and financial reporting. I also have experience in customer support and AI training, giving me strong analytical, communication, problem solving, and technology skills. I am detail oriented, reliable, adaptable, and committed to delivering accurate, high-quality work while maintaining confidentiality and professionalism.

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with clients, or trying to keep your administrative tasks under control, you already know how quickly the small things can take over your day. The truth is, you shouldn’t have to do everything yourself. Behind every organized professional and well-run business is someone making sure emails are answered, calendars are updated, documents are organized, records are accurate, and important tasks don’t fall through the cracks. That’s where I come in. I’m Shantel, an Administrative Assistant specializing in Executive Support, Finance, and Administrative Assistance. I support executives, professionals, entrepreneurs, and growing businesses with the day-to-day tasks that keep their work organized and moving forward. My goal is to make your workload lighter while ensuring your important tasks are handled accurately and on time. In a recent Executive Assistant role, I was trusted with managing an inbox containing 2,000+ emails, which I organized and brought down to zero within two days. I prioritized important messages, identified follow-ups, and made sure nothing important was overlooked. This experience strengthened my ability to work under pressure, manage competing priorities, and take ownership of tasks without needing constant supervision. SERVICES I PROVIDE Administrative & Virtual Assistance Executive & Personal Assistance Inbox & Email Management Calendar & Appointment Management Meeting Scheduling & Coordination Travel Planning & Itinerary Management Data Entry & Internet Research Document Preparation & File Organization Customer & Client Support CRM & Database Management Invoicing & Billing Support Accounts Receivable & Accounts Payable Support Expense Tracking & Reconciliations Excel, Reports & Presentations Bookkeeping & Finance Administrative Support Lead Generation & Follow-Ups Online Research & Data Collection Task & Project Coordination TOOLS & PLATFORMS Microsoft Office — Excel, Word, PowerPoint, Outlook, Teams Google Workspace — Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet Project Management — ClickUp, Asana, Trello, Notion, Monday Communication — Slack, Microsoft Teams, Zoom, Google Meet CRM — HubSpot, Pipedrive, GoHighLevel Accounting — QuickBooks Online, Xero, Pastel Scheduling — Calendly, Google Calendar, Motion Customer Support — Zendesk, Freshdesk Design — Canva, CapCut AI & Productivity — ChatGPT, Gemini WHAT SETS ME APART I don’t simply complete tasks and move on. I take ownership of the work I’m responsible for. I’m organized, proactive, dependable, detail-oriented, and easy to communicate with. I understand that administrative work often involves confidential information, changing priorities, and tight deadlines, so I approach every task with professionalism and discretion. I’m also comfortable learning new systems and adapting to different working styles. Whether you need someone to manage your inbox, organize your calendar, prepare reports, support clients, or assist with finance-related administrative tasks, I focus on making your day easier and keeping things moving. You shouldn’t have to wonder whether the email was answered, the meeting was scheduled, the follow-up was sent, or the records were updated. That’s what I’m here for. If you’re looking for a reliable Administrative Assistant who can take tasks off your plate and help you stay organized, send me a message, tell me what’s piling up, and let’s get it handled.

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I am an organized, reliable, and customer-focused Virtual Assistant with strong communication, time management, and administrative skills. Experienced in managing schedules, coordinating tasks, handling customer inquiries, organizing information, and working effectively in fast-paced environments. I am skilled in using digital tools such as Google Workspace, Google Calendar, Trello, Canva, and communication platforms to support efficient day-to-day operations. I am detail-oriented, adaptable, and committed to completing tasks accurately and on time. I am seeking opportunities to support businesses and executives remotely by providing dependable administrative, customer service, and virtual assistance.

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I am an Executive Virtual Assistant with experience supporting busy executives and business owners. I help manage calendars, emails, travel arrangements, research, project coordination, customer communication, and administrative tasks. I am organized, detail-oriented, and committed to helping businesses stay productive. I am proficient in Google Workspace, Microsoft Office, CRM systems, Slack, Trello, Asana, ClickUp, and ChatGPT. I communicate clearly, meet deadlines, and quickly adapt to new systems and workflows.

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A versatile and results-driven Virtual Assistant with 4+ years of experience supporting businesses across various industries, including SaaS, real estate, sales, affiliate marketing, and e-commerce. Experienced in lead generation, cold calling, appointment setting, inside sales, customer service, technical support, affiliate relationship management, and Shopify store operations. Skilled in building strong client relationships, engaging prospects, managing daily operations, and providing customer-focused solutions. Adaptable, resourceful, and committed to delivering quality work while helping businesses improve efficiency, strengthen customer relationships, and achieve their goals.

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Finance professional with 12+ years of experience across accounting, accounts payable and receivable, reconciliations and financial reporting. I hold a BCom in Accounting (Nelson Mandela University) and have hands-on bookkeeping experience in QuickBooks. I have also worked with SAP, Pastel and Excel-based ledgers. I am detail-driven and comfortable working independently. I communicate clearly and professionally with clients, suppliers and colleagues, and I take pride in accurate, audit-ready records.

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I am a results-driven and highly adaptable professional with over 10 years of experience in sales, real estate acquisitions, cold calling, lead generation, customer service, and technical support. I excel in fast-paced, goal-oriented environments where I can utilize my communication, negotiation, problem-solving, and relationship-building skills to deliver results. I prefer remote or work-from-home opportunities that offer professional growth, competitive compensation, and a performance-driven environment. I am comfortable working independently with minimal supervision, handling challenging situations, meeting targets, and collaborating with teams. My goal is to contribute to a company's long-term success while continuously improving my skills and advancing my career.

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Results-driven Operations and Customer Support Specialist with 17+ years of experience in supply chain, logistics, order fulfillment, e-commerce operations, administrative support, and customer service. Skilled in managing high-volume orders, coordinating international shipments, tracking deliveries, handling vendor and customer communications, and streamlining daily operations. Experienced with platforms such as Shopify, NetSuite, Salesforce, Zendesk, Oracle Fusion, Ariba, ShipStation, HubSpot, and [link hidden]. Adaptable, detail-oriented, and capable of working independently in fast-paced remote environments while maintaining accuracy, efficiency, and excellent customer satisfaction.

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Alvin is a Bookkeeper with three years of experience in bookkeeping and property management accounting. After earning his BS in Civil Engineering from the University of Science and Technology of Southern Philippines in [phone hidden], he successfully transitioned into the accounting field, applying his analytical thinking, attention to detail, and problem-solving skills to financial operations. His experience includes accounts payable and receivable, bank reconciliations, financial reporting, transaction recording, client invoicing, tenant rent collections, security deposit tracking, and tenant ledger reconciliation. He is proficient in AppFolio, QuickBooks, and Microsoft Office, with a strong focus on financial accuracy, organized recordkeeping, and efficient accounting support.

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I am a customer service and operations professional with experience spanning hospitality, serviced-apartment management, and home care. I have worked as a Customer Representative in the hospitality industry, managed serviced apartments as a Virtual Assistant, and supported a startup home care agency as a Customer Success Lead and Scheduler. Across these roles, I have developed a strong ability to create order out of chaos, identify operational gaps, and streamline processes so that nothing falls through the cracks. Regardless of the role, my focus has always been on ensuring that both customers and employees receive responsive, reliable, and satisfactory service. I thrive in environments where I can help a growing company move to the next level by improving the customer experience and creating the kind of service that turns first-time customers into loyal, returning clients and guests. I am proactive, self-motivated, and comfortable working independently without constant supervision or micromanagement. I take ownership of my responsibilities, look beyond the immediate task to identify what could be improved, and take initiative to put practical solutions in place. I bring a combination of customer-focused thinking, strong organizational skills, problem-solving, and operational awareness that allows me to keep things running smoothly while contributing to the overall growth and success of the business.

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Detail-oriented Executive Assistant with extensive experience managing virtual operations, including calendar management, social media, and email/SMS marketing campaigns. Skilled in CRM management, lead generation, and website maintenance. Proven ability to conduct research, draft documents, and handle client outreach strategies. Adept at streamlining processes and ensuring efficient daily operations to support executive functions and drive business growth.

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I’m an aspiring Data Analyst with a strong foundation in Excel and hands-on experience supporting business operations, billing, and executive-level tasks. I specialize in using Excel tools like Power Query, Power Pivot, and data visualization to clean, transform, and analyze data—turning raw information into insights that support better business decisions. My background as a Virtual Assistant has given me real-world experience working with data in business settings, particularly in billing and operations. I’ve handled the creation of quotations, invoices, and client contracts, as well as follow-ups on outstanding payments—ensuring accuracy, organization, and timely execution. Beyond analytics, I bring strong operational support skills: • Billing support: quotations, invoicing, contracts, and collections follow-ups • Executive support: email and calendar management for CEO-level clients • Research and data gathering for business needs • Social media support and content creation using Canva • Productivity and AI tools: Claude, ChatGPT, Gemini, Perplexity, NotebookLM What I bring to the table: • Data cleaning and transformation using Excel (Power Query) • Data modeling and analysis using Power Pivot • Data visualization through charts and dashboards • Strong attention to detail and data accuracy • Ability to manage multiple tasks efficiently and independently I’m currently seeking an entry-level Data Analyst role where I can apply my analytical skills, continue learning, and contribute to data-driven teams. If you're looking for someone who understands both data and business operations—and can turn data into actionable insights—let’s connect.

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I have a great experience dealing with clients face to face as well as over the telephone and on email. I have acquired the skill of active listening and getting to the root of the problem within a short period of time while maintaining professionalism. I am a quick learner and I enjoy leaving a client happy knowing that their issues have been resolved as well as having the client know that they can always reach out to me for any other issues. I also have acquired the skill of recruitment from the beginning to the end.

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I am Nancy Njenga, a versatile Business Operations, Executive Support, E-commerce, and Digital Growth Specialist with over 6 years of experience supporting entrepreneurs, startups, and established businesses across different industries. I bring a strong combination of business understanding, organizational skills, digital expertise, and hands-on operational support. I help businesses stay organized, improve workflows, manage priorities, strengthen customer relationships, and keep important activities moving. I am proactive, dependable, detail-oriented, and comfortable taking ownership of responsibilities. I don't just wait for instructions; I understand objectives, identify what needs attention, take initiative, and follow through. I am also friendly, approachable, and easy to work with. I value teamwork, clear communication, collaboration, and building positive professional relationships. I work confidently both independently and as part of a team, adapting quickly to new systems, people, and business needs. What I Do Best Business & Executive Support: Administration, scheduling, email management, research, coordination, and daily operations. E-commerce Management: Shopify, Etsy, product listings, store operations, order management, and customer experience. Social Media & Digital Growth: Content creation, social media management, brand visibility, audience engagement, and marketing support. Customer & Client Relations: Communication, customer support, CRM management, lead follow-ups, and relationship building. Operations & Coordination: Workflow organization, documentation, reporting, task management, and process improvement. Tools & Technology Shopify | Etsy | HubSpot | Salesforce | Canva Pro | CapCut | Meta Business Suite | Google Workspace | Microsoft 365 | Slack | Trello | Notion | Asana | ClickUp | ChatGPT What You Can Expect From Me Ownership, accountability, and reliable follow-through. Clear, friendly, and professional communication. Strong organization and attention to detail. Initiative and practical problem-solving. Teamwork, collaboration, and a positive attitude. Adaptability and quick learning. Consistent commitment to quality and deadlines. My Work Approach I believe great working relationships are built on trust, communication, and accountability. Give me the objective, expectations, or SOP, and I will take ownership of the work, keep you informed, collaborate where needed, and follow through. I bring the skills to support your business, the initiative to keep things moving, and the commitment to make your work easier. Availability Available for full-time, long-term, and project-based opportunities. Flexible with time zones and comfortable supporting diverse teams and business environments.

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With nearly three years of experience supporting a U.S.-based physical therapy practice, I handle healthcare administrative operations that require accuracy, follow-through, and familiarity with insurance processes. My work includes verifying patient eligibility and benefits, processing prior authorizations, monitoring authorization approvals and denials, reviewing clinical documentation, managing EMR records, and coordinating patient-related administrative tasks. Beyond healthcare, I have experience in B2B and B2C cold calling, lead generation, appointment setting, and customer outreach across different industries. I understand the importance of keeping operations moving, following up on pending tasks, and resolving administrative issues without constant supervision. I bring a combination of healthcare administration knowledge, client communication, and hands-on operational support.

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