Customer Care, Customer Support, Recruitment, Account ManageCustomer Care, Customer Support, Recruitment, Account Manage
Justus
ID Verified$800
per month
($5/hour)
Profile Description
I have a great experience dealing with clients face to face as well as over the telephone and on email. I have acquired the skill of active listening and getting to the root of the problem within a short period of time while maintaining professionalism. I am a quick learner and I enjoy leaving a client happy knowing that their issues have been resolved as well as having the client know that they can always reach out to me for any other issues. I also have acquired the skill of recruitment fro...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Human Resources
Sales & Business Development
Virtual Assistance & Admin
Work Experience
Personal Attendant (PSW)
Thrive Group
Jul 2024 - Feb 2026
Job Responsibilities:
Providing medical and non-medical personal support services, life-skills support, and light housekeeping duties to support individuals in the transition from hospital to the community. Carry out duties in accordance with Client Service plan, laws and regulations governing service provision. Drive clients to hospital and community activities in a safe manner following the traffic rules,...
Leasing Agent
Medallion Corporation
Sep 2025 - Feb 2026
Job Responsibilities:
Respond to all leasing inquiries through email, telephone calls and walk in traffic Conduct community tours Manage and execute all related paperwork, reference calls, and follow up as required Coordinate with our site teams to ensure a seamless move in experience for our residents Coordinate with our management and site team members to complete turnover and move in suite inspections...
Direct Support Professional
Karis Disability
Aug 2024 - Dec 2025
Job Responsibilities:
Assist with activities of daily living. Working collaboratively with families, advocates, friends, and community partners in order to promote full citizenship and enhance relationships. Recognizing people’s right to self-determination, and valuing their unique gifts while encouraging continuous growth and development. Drive clients to hospital and community activities in a safe manner...
Community Support Specialist (CSS)
Puget Sound Regional Services
Aug 2018 - May 2023
Job Responsibilities:
Supporting client in acquiring, retaining and improving life skills necessary to reside as independently as possible at home (e.g. household chores and organization, budgeting, meal planning/prep or shopping, etc.) Accompanying client to recreational activities that promote community engagement and foster community connections Participating in activities that promote client’s physical a...
Attendant Counselor 2
Department of Social Health Services (DSHS)
Aug 2020 - May 2023
Job Responsibilities:
Assist and train any clients in all areas of Activities of Daily Living (ADLs) and personal care as needed, including bathing, dressing, grooming, feeding and personal hygiene Implement individualized programs, plans and services that are designed to maintain skills and encourage independence Provide all services and supports in accordance with Individualized Instruction and Support Pla...
Direct Support professional(DSP)
Bethesda Lutheran Communities
Feb 2018 - Aug 2020
Job Responsibilities:
Assisting clients with daily personal tasks, including bathing and dressing Completing housekeeping tasks such as vacuuming, washing dishes and tidying Helping plan client appointments and organize a schedule Organizing with transportation arrangements to appointments Shopping for groceries and preparing meals that meet specific client dietary needs Encouraging client engagement i...
Recruitment Account Manager
Corporate Staffing Services
Jan 2015 - Jan 2016
Job Responsibilities:
Managing key accounts by ensuring constant communication with clients Manage the structure and report on all recruitment activities from the start to the finish Organizing presentation, workshops, networking sessions Sources for qualifies candidates through the database, online job portals, cold calling, headhunting etc Meet with clients and understand their recruitment process P...
Customer Support/Projects Coordinator
Kuza Biashara
Oct 2013 - Jan 2015
Job Responsibilities:
o Manage the Help Desk Support Operations of the Projects assigned o Enhance Quality of Support & Issue/ Ticket Escalation & expedite Resolution for improved Customer Satisfaction o Offer potential products or services of Kuza by collecting customer information and analyzing customer needs o Monitor, Analyze and Report Internally & Externally on Customer Support o Effectively Work in Teams,...
Customer Support Technician
Zuku Triple Play (Techno Brain Ltd)
Jul 2012 - Oct 2013
Job Responsibilities:
o Receiving calls from clients and troubleshoot with clients who are having problems with their Pay TV Services, Installation, internet connection o Thorough Administration of Clients Mode of Payments, up to date financial transactions, Credit and Debit status on their accounts o Configuring their equipments if need be, i.e. Set top boxes, satellite dish, routers o Installing and configuring...
Customer Technical Support
Ken-Tech Data Ltd (Techno brain Ltd.)
Dec 2008 - Jul 2012
Job Responsibilities:
o Received calls from clients and troubleshoot with clients who are having problems with their internet connection o Configured their equipments if need be, i.e. computers, routers, radios, VOIP (IP phones) o Made sure the monitoring system (SOLARWINDS) is working properly which aids in monitoring radios, WIMAX and ADSL equipments hence detecting the ones which are down. o Log the client co...
Data Entry Clerk
The Aga Khan University Hospital
Jul 2007 - Apr 2008
Job Responsibilities:
o Implemented people soft system in the HR/ICT department as a o Created a database by entering data into excel created templates o Retrieved and replacing files of different employees o Arranged and maintained files in an orderly manner, assisted the HR staff with filing o Prepares source data for computer entry by compiling and sorting information; establishing entry priorities o Entered c...