Mercy

Social Media Manager | Real Estate & Property Management VA

Mercy

ID Verified
1,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

My name is Mercy , a Social Media Manager and Real Estate Virtual Assistant with 3+ years of experience helping businesses grow their online presence while streamlining day-to-day operations. I specialize in social media strategy, content creation, content scheduling, community management, Canva design, video editing, analytics, and brand growth. I also have experience supporting real estate and property management teams with CRM management, lead generation, listing coordination, tenant communic...

Top Skills

Calendar Management · 5 yearsCalendly · 5 yearsDocument Management · 5 yearsEmail Management · 5 yearsMeeting Coordination · 5 years

Skills & Expertise

Real Estate Operations

Follow Up BossIntermediate
Zillow Premier AgentIntermediate
PropStreamIntermediate
AirbnbIntermediate
VrboIntermediate
Real Estate ListingIntermediate
MLS ManagementIntermediate

Marketing & Growth

Content StrategyAdvanced
YouTube Channel ManagementAdvanced
Community ManagementAdvanced
Email MarketingAdvanced
Content MarketingAdvanced
Influencer OutreachAdvanced
User-Generated ContentAdvanced
Social Media AnalyticsAdvanced
TikTok GrowthAdvanced
Instagram GrowthAdvanced
SEO (Technical & Content)Advanced
LinkedIn OptimizationIntermediate
ChatGPT for MarketingIntermediate
Meta Ads (Facebook/Instagram)Intermediate
TikTok AdsIntermediate
BeehiivIntermediate

Virtual Assistance & Admin

Calendar ManagementExpert
Email ManagementExpert
Document ManagementExpert
Meeting CoordinationExpert
Personal Assistant ServicesExpert
CalendlyExpert
Research & Information GatheringExpert
Travel PlanningExpert
Monday.comExpert
Data EntryAdvanced
ClickUpAdvanced
Executive Assistant ServicesAdvanced
AsanaAdvanced
NotionAdvanced
TrelloAdvanced
AirtableIntermediate

Work Experience

Operations & Admin VA

Hawaii Real Estate Company

Jan 2022 - May 2026

Key Achievements:

* Supported real estate professionals and property managers with daily administrative operations. * Managed CRM systems, updated client records, and tracked leads to ensure timely follow-ups. * Coordinated property listings, appointments, and client communications. * Assisted with lead generation, market research, and database management. * Responded to tenant and client inquiries while maintaining professional customer service. * Coordinated vendors, maintained property records, and supported day-to-day property management tasks. * Managed calendars, email correspondence, and document preparation using Google Workspace and Microsoft Office.

Real Estate ListingPropStreamZillow Premier AgentVrboAirbnbFollow Up Boss

Social Media Manager

Freelance

Mar 2021 - Jan 2022

Key Achievements:

Developed and executed social media strategies for brands, entrepreneurs, and content creators across Instagram, Facebook, TikTok, and YouTube. * Created engaging graphics, reels, captions, and content calendars using Canva and CapCut. * Scheduled and published content using Meta Business Suite and other scheduling tools. * Managed community engagement by responding to comments and messages promptly. * Monitored analytics and optimized content to improve reach, engagement, and audience growth. * Collaborated with brands on influencer campaigns and content creation projects.

Content StrategyContent MarketingYouTube Channel ManagementEmail Marketing

Quick Stats

Age27 years
English LevelFluent
ID VerificationVerified
Portfolio
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Certifications

Virtual Assistant Certification

Education

Associate's Degree

NIBS Technical College

2019 - 2021