Mercy

Social Media Manager | Real Estate & Property Management VA

Mercy

ID Verified
1,000/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

My name is Mercy , a Social Media Manager and Real Estate Virtual Assistant with 5+ years of experience helping businesses grow their online presence while streamlining day-to-day operations. I specialize in social media strategy, content creation, content scheduling, community management, Canva design, video editing, analytics, and brand growth. I also have experience supporting real estate and property management teams with CRM management, lead generation, listing coordination, tenant communic...

Skills & Expertise

Real Estate Operations

Follow Up BossExpert
Zillow Premier AgentExpert
VrboExpert
Real Estate ListingExpert
MLS ManagementExpert
AirbnbAdvanced
PropStreamIntermediate

Virtual Assistance & Admin

Monday.comExpert
ClickUpAdvanced
AsanaAdvanced
NotionAdvanced
TrelloAdvanced
Calendar ManagementIntermediate
Meeting CoordinationIntermediate
Personal Assistant ServicesIntermediate
CalendlyIntermediate
Research & Information GatheringIntermediate
Executive Assistant ServicesIntermediate
Data EntryIntermediate
Travel PlanningIntermediate
AirtableIntermediate

Specialized Skills

Coaching & MentoringBeginner
Online Course CreationBeginner

Sales & Business Development

Cold Email OutreachIntermediate
Warm Outreach & Appointment SettingIntermediate
PipedriveIntermediate
Zoho CRMIntermediate
Lead GenerationBeginner
Apollo.ioBeginner
Hunter.ioBeginner
ZoomInfoBeginner

Design & Creative

CanvaExpert
CapCutExpert
Video EditingExpert
Final Cut ProExpert
YouTube OptimizationAdvanced
FigmaAdvanced
Brand Identity DesignIntermediate
Presentation DesignBeginner
Adobe Premiere ProBeginner

Customer Success

Email SupportExpert
Social Media SupportExpert
Phone SupportAdvanced
ZendeskAdvanced
FreshdeskAdvanced

AI & Automation

PerplexityIntermediate
MidjourneyIntermediate

Work Experience

Operations & Admin VA

Hawaii Real Estate Company

Jan 2022 - May 2026

Job Responsibilities:

* Supported real estate professionals and property managers with daily administrative operations. * Managed CRM systems, updated client records, and tracked leads to ensure timely follow-ups. * Coordinated property listings, appointments, and client communications. * Assisted with lead generation, market research, and database management. * Responded to tenant and client inquiries while mainta...

Real Estate ListingPropStreamZillow Premier AgentVrboAirbnbFollow Up Boss

Social Media Manager

Freelance

Mar 2021 - Jan 2022

Job Responsibilities:

Developed and executed social media strategies for brands, entrepreneurs, and content creators across Instagram, Facebook, TikTok, and YouTube. * Created engaging graphics, reels, captions, and content calendars using Canva and CapCut. * Scheduled and published content using Meta Business Suite and other scheduling tools. * Managed community engagement by responding to comments and messages pro...

Content StrategyContent MarketingYouTube Channel ManagementEmail Marketing

Quick Stats

Age27 years
GenderFemale
English LevelFluent
Other Languages
SwahiliFluent
ID VerificationVerified
Portfolio
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Certifications

Virtual Assistant Certification

Education

Associate's Degree

NIBS Technical College

2019 - 2021

High-school

Gakoe High School

2014 - 2017