MEDICAL ADMIN VIRTUAL ASSISTANT

Faith

ID Verified
1,400/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

With nearly three years of experience supporting a U.S.-based physical therapy practice, I handle healthcare administrative operations that require accuracy, follow-through, and familiarity with insurance processes. My work includes verifying patient eligibility and benefits, processing prior authorizations, monitoring authorization approvals and denials, reviewing clinical documentation, managing EMR records, and coordinating patient-related administrative tasks. Beyond healthcare, I have exper...

Top Skills

Data Entry · 3 yearsDocument Management · 3 yearsMedical Billing · 3 yearsMedical Receptionist · 3 yearsMedical Transcription · 3 years

Skills & Expertise

Virtual Assistance & Admin

Document ManagementAdvanced
Meeting CoordinationAdvanced
Data EntryAdvanced
Executive Assistant ServicesIntermediate
Email ManagementBeginner

Specialized Skills

Medical BillingAdvanced
Medical ReceptionistAdvanced
Medical TranscriptionAdvanced

Sales & Business Development

B2B SalesBeginner
Lead GenerationBeginner
Cold Email OutreachBeginner
Cold CallingBeginner

Customer Success

Email SupportIntermediate
Phone SupportIntermediate

Work Experience

MEDICAL ADMIN VA

HELPING HUSTLE

Jun 2023 - Present

Job Responsibilities:

Provided administrative support to a U.S.-based physical therapy practice, handling insurance eligibility and benefits verification, prior authorization submissions and follow-ups, clinical documentation, medical records management, and insurance portal coordination. Managed patient information using TheraOffice and Prompt EMR, monitored authorization status, and assisted with Medicare documentati...

Data EntryMedical ReceptionistMedical BillingPhone SupportMedical TranscriptionDocument ManagementEmail Management

B2C Cold Caller

Helping Hustle (Home Insulation Campaign)

Jul 2023 - Mar 2024

Job Responsibilities:

Conducted outbound calls to homeowners to introduce home insulation services, generate leads, qualify potential customers, and schedule appointments. Handled customer inquiries, addressed objections, gathered customer information, and maintained lead records.

Cold CallingPhone SupportCold Email OutreachLead GenerationEmail SupportData EntryEmail Management

B2B Cold Caller –

Helping Hustle (Healthcare Software Campaign)

Sep 2022 - Dec 2023

B2B SalesCold CallingPhone SupportLead GenerationEmail Support

Quick Stats

Age28 years
English LevelConversational
ID VerificationVerified
Portfolio
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Education

Bachelor's Degree

CEBU TECHNOLOGICAL UNIVERSITY

2015 - 2019