Virtual AssistantVirtual Assistant

Job Responsibilities:

Conduct weekly outbound communication with 100+ business alumni and corporate clients about programs, classes, and corporate events, with consistent follow-through. Maintain detail-oriented response logs, attendance tracking, and stakeholder feedback in Excel and Google Sheets to ensure reliable daily reporting. Manage phone and email follow-ups to resolve attendee queries and maintain timely mult... more...

Job Responsibilities:

Responded promptly to customer comments, direct messages, and service queries across digital engagement channels to maintain strong client relationships. Applied problem solving to troubleshoot customer inquiries and escalated technical issues to second-tier support.

Job Responsibilities:

Oversaw executive calendar management, appointment bookings, and priority coordination in Microsoft Outlook and Google Calendar, eliminating scheduling conflicts. Handled executive inbox correspondence with strict detail orientation, prioritizing urgent inquiries and ensuring fast turnaround times. Represented the Managing Director in administrative meetings, capturing meticulous meeting minutes a... more...

Job Responsibilities:

Delivered customer service via phone, email, and in person, managing client bookings and resolving inquiries with high adaptability. Coordinated appointment scheduling using Google Calendar to optimize daily office workflow.

Job Responsibilities:

Utilized Microsoft Outlook for interdepartmental email communication, circulating media summaries and operational updates across teams. Conducted daily media monitoring to track press mentions of KWS in news publications, compiling briefings for internal leadership.