Virtual AssistantVirtual Assistant
irene
ID Verified$700
per month
($4/hour)
Profile Description
I am an organized, reliable, and customer-focused Virtual Assistant with strong communication, time management, and administrative skills. Experienced in managing schedules, coordinating tasks, handling customer inquiries, organizing information, and working effectively in fast-paced environments. I am skilled in using digital tools such as Google Workspace, Google Calendar, Trello, Canva, and communication platforms to support efficient day-to-day operations. I am detail-oriented, adaptable, an...
Top Skills
Skills & Expertise
Skill Levels Explained:
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Virtual Assistance & Admin
Work Experience
Customer Service Agent
G4S KENYA
Mar 2020 - Jul 2026
Key Achievements:
Successfully handled a high volume of customer inquiries and requests while maintaining professional and friendly service. Resolved customer complaints and issues promptly, helping improve customer satisfaction and retention. Built positive relationships with customers through clear communication, active listening, and effective problem-solving. Consistently managed multiple customer requests while meeting deadlines and maintaining attention to detail. Assisted customers with product information, orders, bookings, payments, and general inquiries. Followed up on unresolved customer issues to ensure timely solutions and a positive customer experience.