Executive assistant -Administrative assistantExecutive assistant -Administrative assistant
Shantel
$1,200
per month
($7/hour)
Profile Description
with clients, or trying to keep your administrative tasks under control, you already know how quickly the small things can take over your day. The truth is, you shouldn’t have to do everything yourself. Behind every organized professional and well-run business is someone making sure emails are answered, calendars are updated, documents are organized, records are accurate, and important tasks don’t fall through the cracks. That’s where I come in. I’m Shantel, an Administrative Assistant specia...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Finance & Accounting
Virtual Assistance & Admin
Work Experience
Executive Assistant
Luminous Cleaning Service
Dec 2024 - Present
Key Achievements:
Successfully manage executive calendars across multiple time zones, proactively identifying and resolving conflicts to keep schedules running smoothly. Improved executive follow-through by tracking priorities, deadlines, deliverables, and outstanding actions and proactively prompting stakeholders. Strengthened meeting efficiency by coordinating agendas, preparation materials, minutes, and action-item tracking for internal and external stakeholders. Maintained accurate CRM and administrative records using HubSpot, Excel, and Google Sheets, giving leadership reliable visibility into contacts, activities, and outstanding tasks. Improved communication efficiency by using AI tools such as ChatGPT, Claude, and Gemini to draft correspondence, summarize meetings, conduct research, and refine communications. Built and maintained organized digital systems that made executive information, records, tasks and follow-ups easier to access. Demonstrated a high level of discretion when handling confidential executive and business information.
Admin Assistant
Elyon Health Care
Mar 2024 - Sep 2024
Key Achievements:
Successfully supported executive scheduling across multiple time zones while managing competing priorities and resolving calendar conflicts. Improved leadership follow-through by maintaining visibility over deadlines, deliverables, and outstanding commitments. Maintained accurate and up-to-date CRM records using HubSpot and manual tracking systems. Used AI tools to increase efficiency in drafting correspondence, summarizing information, conducting research, and preparing communications. Demonstrated strong judgment and discretion when handling confidential business and executive information.
Freelancer
Virtual Assistant
Mar 2022 - Feb 2023
Key Achievements:
Supported multiple entrepreneurs and small-business clients remotely, independently managing calendars, inboxes, task lists, and recurring administrative workflows. Reduced client response times by approximately 50% through timely communication, professional correspondence, and consistent follow-up. Created simple organizational systems that made recurring administrative tasks easier to manage and reduced the likelihood of missed deadlines. Successfully worked independently in a remote environment, managing competing client priorities without requiring constant supervision.
Quick Stats
Certifications
Education
Bachelor's Degree
National University of Science and Technology
2019 - 2023