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Bilingual, organized, and adaptable professional with experience in client relations and remote operations.

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Hi! I'm a Virtual Assistant with 10+ years of customer service experience, including 6 years supporting Shopify stores and eCommerce businesses. I help business owners with: Customer Support: Email, chat, phone support, and order inquiries Shopify & eCommerce: Product listings, order management, inventory, and fulfillment coordination Social Media Management: Content planning, scheduling, captions, and page management Graphic Design: Canva graphics, promotional materials, and social media posts Tools I Use: Shopify, WordPress, Zendesk, Gorgias, Freshdesk, GoHighLevel, Canva, CapCut, Metricool, Notion, Trello, ClickUp, and more. I'm organized, detail-oriented, and committed to providing reliable support and quality work. Whether you need help with customer service, your online store, social media, or graphic design, I'm ready to help your business grow. Let's work together!

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Customer Service and Technical Support Specialist with 7+ years of experience in eCommerce, telecommunications, and technology industries. Skilled in phone, chat, and email support, technical troubleshooting, account management, and issue resolution. Proficient in CRM systems, ticketing platforms, Google Workspace, and Microsoft Office, with a strong track record of delivering excellent customer service and meeting performance goals.

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A highly proficient and empathetic Customer Service Representative with a robust track record in remote, fast-paced environments. Excels in delivering exceptional technical support, e-commerce assistance, and lead generation. Adept at leveraging CRM and project management tools to streamline workflows, resolve complex issues, and enhance the customer journey. A collaborative team player with strong communication skills, committed to driving customer satisfaction and loyalty through proactive and dedicated service.

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I'm a results driven Virtual Assistant with 8+ years of combined experience in customer service, sales, appointment setting, lead generation, technical support, medical billing, and administrative support. Throughout my career, I've helped businesses generate qualified leads, book appointments, manage customer relationships, process medical liens and billing, and provide exceptional customer service that keeps clients coming back. I'm experienced in handling solar, real estate, home warranty, and medical campaigns, and I'm committed to being a dependable partner who communicates well, learns quickly, and consistently gets the job done. Whether you need someone to manage your CRM, schedule appointments, follow up with leads, handle customer inquiries, or support your daily operations, I'm ready to help your business grow. In addition, I am a dedicated virtual assistant who values stability, responsibility, and hard work, and I am committed to building a long term career where I can consistently contribute to your company's success. I take pride in being dependable, eager to learn, and someone you can trust to deliver quality work while growing with your team for years to come. If you're looking for a dedicated Virtual Assistant who treats your business like their own, let's connect. I'd love to discuss how I can add value to your team.

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Results-driven Operations Manager with expertise in team performance management, behavioral coaching, root cause analysis, and data-driven decision-making. Experienced in launching and supporting startup campaigns, overseeing revenue attainment and invoice management, and driving operational efficiency. Proven background in project management and client collaboration, with a strong ability to align teams, manage operational priorities, and deliver business objectives.

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I have a solid solid experience in customer service,where I developed strong communication skills and the ability to handle diverse client needs with professionalism and empathy. My skills include problem solving, active listening, conflict resolution, and building positive relationships with customers. I am also adaptable, able to work under pressure and quick to learn new systems and processes. What makes me a great hire is my dedication to delivering excellent service, my team oriented mindset, and my commitment to ensuring customer satisfaction. I bring reliability, a positive attitude and the drive to contribute both to customer loyalty and to company success.

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I am a reliable and customer-focused professional with 8 years of experience in customer service, telecommunications, sales, and financial accounts, along with experience in administrative support, retail, and e-commerce. I enjoy helping customers, finding solutions to their concerns, and making sure every interaction is handled with patience, care, and professionalism. My experience includes phone, email, and chat support, online buyer inquiries, managing records, organizing files, scheduling appointments, client follow-ups, and assisting with daily business operations. I am comfortable using Google Workspace, Microsoft Office, ClickUp, Trello, Slack, and other productivity tools. I am organized, detail-oriented, adaptable, and always willing to learn new systems. I take pride in being dependable, communicating clearly, and completing tasks efficiently. My goal is to provide excellent customer support while helping businesses stay organized, build positive customer relationships, and run smoothly every day.

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I am a detail-oriented Digital Marketing Specialist, Copywriter, and Virtual Assistant with experience in administrative support, campaign coordination, online research, documentation, task organization, and workflow management. I am skilled in using digital tools and AI-assisted workflows to improve productivity, maintain organized records, and support business operations. With strong written communication, adaptability, and a proactive approach to problem-solving, I can assist with project tracking, deadline monitoring, meeting coordination, progress reporting, and cross-functional communication. I am eager to apply my transferable skills, learn software implementation processes, and help project teams deliver tasks and milestones efficiently.

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High-performing Outbound Sales and Lead Generation Specialist with extensive expertise in cold calling, appointment setting, and account activation. Experienced across major campaigns (including SiriusXM, Lyft, and Neighbor Storage), skilled in objection handling, need identification, and pipeline development to consistently drive revenue and high conversion rates.

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Experienced E-commerce Customer Service and Order Fulfilment Manager with 10+ years of experience in Shopify store management, customer support, chargeback and payment dispute resolution, order fulfillment, team leadership, and workflow optimization. Skilled in handling escalated customer concerns, preparing dispute evidence, managing refunds and returns, and improving customer satisfaction while protecting business revenue.

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Results-driven and detail-oriented professional with nearly 3 years of experience in executive support, customer service, scheduling, calendar and email management, data entry, lead outreach, and operations coordination. Proactive, dependable, and committed to delivering efficient virtual support.

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Customer-focused professional with experience in healthcare provider support, patient scheduling, benefits, referrals, prior authorizations, claims, optical customer service, and administrative support. Skilled in handling inquiries across phone, chat, and email, coordinating care-related requests, and maintaining accurate information with professionalism and attention to detail.

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I am a customer service and technical support professional with over 10 years of experience supporting US and Singapore customers in e-commerce, telecom, healthcare, and travel. Most recently, I was a Senior Customer Service Officer and Technical Support at PRISM+ Singapore, handling phone, chat, and email support, scheduling technician visits, issuing invoices, processing orders, refund and returns. I also bring solid admin and data entry experience, so I am accurate, organized, detail oriented and comfortable with the back-office side of the job.

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Dynamic and results-driven leader with extensive experience across Customer Support, Customer Success, Account Management, and Sales & Customer Experience. Skilled at building strong client relationships, driving customer satisfaction, and aligning business strategies with customer needs in both SaaS and telecommunications industries. Proven ability to lead cross-functional teams across EMEA, optimize processes, and deliver measurable growth in retention, revenue, and customer loyalty

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I worked as a Back-Office Merchant Support Agent for GrabFood Singapore at 6-Eleven Global Services & Technologies. My responsibilities included managing merchant promotions, updating menus and delivery settings, processing merchant onboarding and offboarding, and investigating system issues. I supported GrabFood merchants and coordinated with internal teams to ensure accurate and efficient operations.

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Onboarding Specialist and Credit Repair specialist focusing on credit analysis and providing credit strategies to help clients in the improvement of their credit scores.

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Handled recruitment, onboarding, employee records, and HR documentation to support daily operations efficiently.

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AI Trainer, Data Annotator and Customer Support professional with 10+ years in data quality assurance and client-facing work. I handle customer questions by chat every day, record each interaction in CRM tools like HubSpot, Zoho and Salesforce, and follow up until the request is resolved. I also review AI outputs against detailed guidelines, write clear feedback and keep accuracy high under daily targets. I've led teams of 100+ people on data annotation projects at Sama, work well remotely without supervision and keep customer information confidential.

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I am an experienced Property manager with 5 years experience. I have experience in leasing and letting, rent and service charge collection, cordination or repairs and service providers.

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