AI Trainer, video/Data Annotation,Customer Support SpAI Trainer, video/Data Annotation,Customer Support Sp
Alfred
ID Verified$800
per month
($5/hour)
Profile Description
AI Trainer, Data Annotator and Customer Support professional with 10+ years in data quality assurance and client-facing work. I handle customer questions by chat every day, record each interaction in CRM tools like HubSpot, Zoho and Salesforce, and follow up until the request is resolved. I also review AI outputs against detailed guidelines, write clear feedback and keep accuracy high under daily targets. I've led teams of 100+ people on data annotation projects at Sama, work well remotely witho...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Virtual Assistance & Admin
Data & Analytics
AI & Automation
Work Experience
AI Trainer
mindrift
Mar 2026 - Present
Key Achievements:
• Supported AI training workflows involving human review, data annotation, categorization, and quality assurance. • Reviewed AI-related tasks using rubrics and predefined evaluation criteria. • Corrected inaccurate or poorly structured outputs to improve dataset quality. • Worked with technical instructions and detailed task specifications requiring careful interpretation. • Developed practical experience with AI data pipelines, human-in-the-loop workflows, and machine-learning training data.
AI Trainer
micro1 ai
Sep 2025 - Present
Key Achievements:
• Supported AI training workflows involving human review, data annotation, categorization, and quality assurance. • Reviewed AI-related tasks using rubrics and predefined evaluation criteria. • Corrected inaccurate or poorly structured outputs to improve dataset quality. • Worked with technical instructions and detailed task specifications requiring careful interpretation. • Developed practical experience with AI data pipelines, human-in-the-loop workflows, and machine-learning training data.
Delivery/Project Manager
Samasource
Aug 2015 - Mar 2025
Key Achievements:
• Managed operational workflows, documentation and reporting across multiple concurrent projects for global clients. • Used Excel, including filters and pivot tables, to organize, analyze and summarize operational and client data. • Prepared regular reports on team performance, project progress, quality metrics and operational issues for stakeholders. • Coordinated internal teams and client requests, tracked actions and followed up to keep work on schedule. • Maintained SOPs, quality procedures and documentation standards across high-volume operations.
Quick Stats
Certifications
Education
Bachelor's Degree
Jomo Kenyatta University of Agriculture & Technology
2002 - 2004