HR AssociateHR Associate

Job Responsibilities:

Provided direct support for escalated customer issues, maintained accurate resources for L2 team members, monitored process improvements, and evaluated results. Applied technical and operational knowledge while facilitating ongoing training to enhance team performance and expertise.

Job Responsibilities:

Coordinated with supervisors to verify employee records and resolve discrepancies before payroll submission. Reviewed attendance, overtime, leave credits, and schedule adjustments for accuracy and approval. Maintained confidential timekeeping records, conducted employee training on timekeeping systems, and prepared reports to identify discrepancies and improve processes.