Customer Expert

Rosemary

ID Verified
1,000/mo
Mombasa, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU timezone

Profile Description

I have a solid solid experience in customer service,where I developed strong communication skills and the ability to handle diverse client needs with professionalism and empathy. My skills include problem solving, active listening, conflict resolution, and building positive relationships with customers. I am also adaptable, able to work under pressure and quick to learn new systems and processes. What makes me a great hire is my dedication to delivering excellent service, my team oriented mindse...

Skills & Expertise

Customer Success

Live Chat SupportIntermediate
Email SupportIntermediate
Phone SupportIntermediate
Ticket ManagementIntermediate
ZendeskIntermediate
FreshdeskIntermediate

Virtual Assistance & Admin

Work Experience

Customer Expert

Teleperformance

Apr 2024 - Present

Live Chat SupportEmail SupportPhone SupportTicket ManagementZendeskEmail ManagementSocial Media SupportData EntryDocument ManagementFreshdesk

Quick Stats

Age30 years
GenderFemale
English LevelFluent
ID VerificationVerified