Virtual AssistantVirtual Assistant
Yldhe
ID Verified$1,584
per month
($9/hour)
Profile Description
I worked as a Back-Office Merchant Support Agent for GrabFood Singapore at 6-Eleven Global Services & Technologies. My responsibilities included managing merchant promotions, updating menus and delivery settings, processing merchant onboarding and offboarding, and investigating system issues. I supported GrabFood merchants and coordinated with internal teams to ensure accurate and efficient operations.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Data & Analytics
Virtual Assistance & Admin
Work Experience
Customer Service Representative
Six Eleven Global Services
Jul 2025 - Jul 2026
Key Achievements:
I provided back-office merchant support for GrabFood Singapore, managing merchant promotions, vouchers, menu updates, onboarding and offboarding, delivery radius adjustments, and resolving merchant account issues while coordinating with account managers.