Virtual AssistantVirtual Assistant
Mitch
$550
per month
($3/hour)
Profile Description
Results-driven and detail-oriented professional with nearly 3 years of experience in executive support, customer service, scheduling, calendar and email management, data entry, lead outreach, and operations coordination. Proactive, dependable, and committed to delivering efficient virtual support.
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Data & Analytics
Finance & Accounting
Human Resources
Sales & Business Development
Specialized Skills
Virtual Assistance & Admin
Work Experience
Administrative Assistant - Independent Contractor
Park Tutoring
Dec 2025 - Mar 2026
Key Achievements:
Customer Service: Managed inbound and outbound customer communications via phone, email, and messaging platforms, providing timely assistance and resolving inquiries professionally. Scheduling: Coordinated and scheduled tutoring sessions by managing tutor and customer availability, ensuring efficient scheduling and avoiding conflicts. Lead Outreach: Conducted proactive outreach to prospective clients through email, calls, and messaging platforms to introduce services, nurture leads, conduct follow-ups, and support client acquisition efforts. Research: Performed online research and compiled accurate information to support the business. Executive Calendar Management: Managed the owner's calendar, coordinated appointments, and provided timely reminders for meetings, tasks, and deadlines. Data Entry: Maintained accurate customer records and research data in Microsoft Excel.
Office Manager
Channel Info Tech - Reservation Asset Recovery (Formerly Look Enterprises)
Jul 2024 - Sep 2025
Key Achievements:
I was promoted from Customer Service Representative to Office Manager. Below are my key duties and responsibilities as an Office Manager: Operations Management Client and Customer Communication Appointment Setting Email Management Executive Coordination HR Support Team Supervision Order Management Financial Management and Record Keeping
Customer Service Representative
Channel Info Tech - Look Enterprises
Oct 2023 - Oct 2024
Key Achievements:
Client Communication: Communicated with clients via phone, email, and internal communication systems to respond to inquiries, resolve issues, and provide timely updates. Order Management: Processed and managed client orders, carefully reviewing requirements to determine whether to accept or decline requests based on established guidelines. Team Coordination: Collaborated with US-based employees to coordinate tasks, maintain clear communication, and ensure the timely and efficient completion of daily operations. less
Back Office Agent
Cohere Outsourcing Philippines Inc.
Nov 2021 - Apr 2022
Key Achievements:
Managed ticket bookings and coordinated tour arrangements. Provided agent support for booking and ticket-related inquiries and issues. Handled client projects, including product research, data entry, and bulk ticket procurement