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GTM Engineer and outbound specialist focused on Clay-powered lead scoring, enrichment, and pipeline generation. I build ICP scoring models, waterfall enrichment setups, and buying-signal detection systems that feed qualified leads straight into cold email and SDR workflows. Completed Smartlead University's full cold email certification, covering deliverability, warmup, and campaign architecture, so I understand both sides of outbound: getting the right leads and actually landing in the inbox. Built self-initiated Clay demo pieces around job-signal scoring and AI-personalized outreach, and ran a live prospecting exercise building a 10-company list with multi-signal enrichment (job openings, funding, tech stack). Currently deepening Clay plus HubSpot integrations and KPI dashboard reporting to support full-funnel visibility from ICP to closed lead. I'm upfront that my strongest builds are self-initiated demos rather than live client campaigns, and I'm actively working to close that gap with real pipeline results.

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Marketing professional with 4 years in digital marketing, advertising, social media, and lead generation.

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Annlidya here, an Executive Assistant and Operations Partner based in Nairobi, Kenya, with over three years of hands-on remote experience supporting founders, CEOs and leadership teams across technology, BPO, creative and startup environments. I manage tasks, think ahead, build systems and make sure the people supported can lead with full clarity and confidence. My background in Economics gives me a natural edge when it comes to assessing priorities, spotting inefficiencies and making decisions that actually serve the bigger picture. trained through Athena's executive support program and ALX Africa's virtual assistance track and hold a Global Business Mentorship credential focused on leveraging AI in global business environments. What I bring to a role goes well beyond the basics. handle complex calendar management and scheduling optimization, executive inbox management and correspondence, meeting preparation, agenda development and AI-assisted meeting summaries, project coordination and task tracking across distributed teams, CRM management and pipeline integrity, financial reconciliation, expense tracking, invoice monitoring and subscription audits, travel coordination including multi-city itineraries, visa requirements, accommodations and cultural briefings, SOP creation and internal documentation, workflow automation, research and market intelligence, executive reporting and presentation preparation, stakeholder communication and relationship management, event planning and coordination, knowledge base development, onboarding systems design and cross-functional operations support. The results are measurable, reduced calendar conflicts by 30%, maintained a 95% on-time action item completion rate, saved executives an average of 10 or more hours every week and cut screening timelines from 21 days to 5 days using an AI-assisted hiring pipeline also improved financial forecast accuracy from 70% to 98%, automated onboarding from 10 days down to 48 hours and reduced manual task time by 20% through custom Zapier automations. The tools work with daily span the full spectrum of modern executive support. For productivity and communication, Google Workspace, Microsoft Office Suite, Slack, Microsoft Teams, Zoom, Google Meet, Loom and Notion. For project management I work across ClickUp, Asana, Trello, [link hidden], Basecamp, Motion, Airtable, Linear and Jira. On the CRM and sales side HubSpot, Salesforce, Zoho CRM, Pipedrive and Airtable CRM. For financial administration QuickBooks, Xero, FreshBooks, Stripe, Expensify, Brex, Ramp and Wave. For automation and AI Zapier, ChatGPT, Claude, Gemini, Notion AI, [link hidden], [link hidden], Fathom and Perplexity. For travel TripIt, Wanderlog, [link hidden], Airbnb and Google Maps. For communication and marketing support Mailchimp, Buffer, Hootsuite, Canva, Grammarly, ConvertKit and Sprout Social also work with Calendly, SavvyCal, Miro, Confluence, Dropbox, OneDrive, LastPass, Superhuman and Missive. Available full-time for remote engagements globally and you can expect confidentiality, reliability and genuine ownership seriously in everything Outside of work, believe that how you rest is just as important as how you work. play the saxophone and find that music keeps me sharp, present and creative in ways that directly carry into how the way show up professionally also spend time in gardens and nature. It resets my thinking and keeps me grounded. Definitely bring that same calm, intentional energy into my work every day.

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Detail-oriented virtual assistant with 10 years of remote experience supporting US, UK, and Australian clients. Experienced in inbox and calendar management, CRM upkeep, lead research, outreach, social media, and ecommerce support (Shopify, Amazon). Known for accuracy, clear communication, and following through without reminders. Comfortable working independently across time zones.

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Results-driven Virtual Assistant with 5+ years of remote support experience in B2B lead generation, executive and administrative support, recruitment coordination, and social media management. I generated 800+ warm leads for a cybersecurity company through personalized outreach, and I maintained a 90% immediate reply rate on LinkedIn messages. I have also managed CEO calendars and inboxes, screened resumes, scheduled interviews, assigned quotes, registered companies on bids, handled official paperwork, and created social media content. I work well with US-based clients across time zones, and I’m comfortable with night shifts, tight deadlines, and changing priorities. My tools include GoHighLevel, HubSpot, LinkedIn Sales Navigator, Canva, Outlook, Teams, and QuickBooks.

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Resourceful and adaptable professional with 4+ years of experience across customer service, virtual (Executive) assistance, communications, and digital media. Skilled in managing high-volume tasks with precision, whether handling customer inquiries, crafting solution-driven emails, supporting executives, or producing engaging visual content. I bring a strong blend of organizational excellence, creativity, and people-centered communication. My strengths include rapid problem-solving, clear and empathetic communication, detail-oriented project execution, and the ability to balance both administrative and creative responsibilities. I’m highly proficient with modern customer service platforms, transcription tools, digital marketing workflows, and content production software. I thrive in roles that value initiative, structured workflows, and meaningful interaction with clients or audiences. Whether supporting a team, managing brand communications, or optimizing customer experiences, I work with professionalism, reliability, and a genuine commitment to quality service. What makes me a great hire is my versatility, consistency, and strong sense of ownership, paired with a calm, positive energy that makes collaboration smooth. I show up prepared, deliver results, and stay committed to continuous learning and improvement.

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Detail-oriented Virtual Assistant with 2+ years of administrative support experience, CRM management, social media, graphic design, video editing, research, and data entry. Experienced in real estate, marketing, and HR, including recruitment, payroll, and employee records

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I am a Detail-oriented and highly organized Virtual Assistant and Content Writer with hands-on experience providing administrative support, email and calendar management, data entry, and client communication while also delivering high-quality, SEO-optimized content writing services. I have supported busy entrepreneurs, executives, and teams by handling daily operations efficiently and ensuring tasks are completed accurately and on time. As a remote virtual assistant, I am skilled in inbox management, meeting scheduling, document preparation, file organization, CRM updates, and internet research. I am comfortable working across time zones, maintaining confidentiality, and using productivity tools to streamline workflows. As a professional content writer, I create engaging blog posts, website content, articles, social media captions, and marketing copy in niches such as lifestyle, fashion, health, finance, and business. My writing is research-driven, plagiarism-free, and optimized for SEO, keyword placement, and reader engagement. What makes me a great hire is my strong communication skills, attention to detail, time management, and ability to work independently with minimal supervision. I am proactive, quick to learn new tools, and committed to delivering consistent, high-quality results that help businesses grow. Core Skills & Keywords: Virtual Assistant Services Administrative Support Remote Assistant Email & Calendar Management Data Entry & File Management Content Writing & Article Writing SEO Writing & Keyword Research Blog Writing & Website Content Social Media Support Internet Research CRM Management Microsoft Office & Google Workspace I am ready to support your business with reliable virtual assistance and compelling content that saves you time and drives results.

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I have 11 years of professional experience, comprising 7 years in sales, 3 years in customer service, and 1 year as a virtual assistant. Throughout this time, I have developed strong skills in client relationship management, effective communication, and problem-solving. My experience in sales has equipped me with the ability to understand customer needs and drive results, while my background in customer service has strengthened my capacity to handle inquiries and resolve issues with professionalism and patience. In my role as a virtual assistant, I have honed my organizational and administrative skills, ensuring that tasks are completed accurately and efficiently. Collectively, these experiences have prepared me to contribute effectively, adapt quickly, and deliver high-quality work in a professional setting.

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I am a reliable and detail-oriented customer service professional with experience supporting customers in fast-paced online environments. I have worked with e-commerce and digital platforms including Amazon, Shopify, and eBay, handling customer inquiries, order issues, refunds, and general account support. I am comfortable communicating with customers via chat and email, following set processes, and meeting response time expectations. I have experience working remotely with international teams and understand the importance of clear communication, professionalism, and consistency when supporting customers across different time zones. I am proficient with computers, CRM tools, and helpdesk systems, and I adapt quickly to new platforms and workflows. I prefer structured roles where expectations are clear, but I am also flexible and able to handle high volumes of inquiries while maintaining accuracy and a positive customer experience.

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A highly accomplished and results-driven professional with extensive experience in developing and executing strategic sales initiatives, fostering client relationships, and delivering outstanding customer service. Proven expertise in driving revenue growth through data-driven strategies, optimizing business performance, and maintaining the highest standards of service excellence. Known for a customer-centric approach, exceptional problem-solving skills, and a consistent track record of exceeding expectations in both sales’ performance and client support. Passionate about creating sustainable, long-term partnerships, improving customer experience, and delivering measurable business outcomes.

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As a dedicated and results-driven Product Manager with a proven track record in the e-commerce sector, I specialize in guiding products from concept to successful launch and beyond, with a strong focus on the Shopify ecosystem. My expertise lies in developing and managing comprehensive product roadmaps, prioritizing features that align with business objectives, and leveraging data analytics to drive informed decision-making. I excel at cross-functional communication, translating complex technical requirements into clear, actionable plans for development teams, and articulating product vision to stakeholders. My analytical and solution-oriented approach, combined with a keen eye for detail and a deep understanding of customer empathy, ensures the delivery of impactful and user-centric e-commerce solutions. I am passionate about optimizing online store experiences and driving growth for Shopify merchants.

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- Managed full-cycle bookkeeping and produced monthly trial balances and financial reports for seven group entities across South Africa, Ireland, Latvia, Mexico, the United Kingdom, Brazil and Guernsey, ensuring accurate records for management decision-making. - - - Reconciled multi-currency bank and credit-card accounts (ZAR, EUR, USD, GBP, MXN) across seven banking platforms — including FNB, Standard Bank, AIB, Investec, Revolut, Swedbank and BBVA — supporting accurate month-end closes. Prepared and submitted VAT returns monthly for South Africa (VAT201) and bi-monthly for Ireland, maintaining compliance across two tax jurisdictions. Processed monthly payroll for approximately 20 South African employees via SimplePay, including PAYE, UIF and SDL administration, and managed reimbursement and payroll records for approximately 25 Ireland-based international consultants. - Managed accounts payable across six entities (book value approximately R5M), including purchase order creation, new stock item setup, supplier reconciliations and GRN processing. - - - - Managed accounts receivable across four entities (book value approximately R4M), including monthly invoice dispatch, client statements, payment reminder communications and suspension notices. Prepared monthly accrual and deferred income and expense journals for four entities (South Africa, Ireland, Mexico, Latvia) and maintained fixed-asset registers with depreciation calculations for three entities. Processed intercompany expenses and management fees across five entities and maintained stock movement records for FOC issues to the support team. Collaborated with cross-functional teams and external stakeholders to identify and resolve accounting discrepancies, ensuring data integrity across all entities.

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I am a customer service, sales, and operations professional with nearly 10 years of experience supporting customers, driving sales performance, training teams, and improving business operations. Throughout my career, I have worked across different industries and roles, developing a well-rounded understanding of customer relationship management, sales strategies, team development, quality assurance, and operational support. My experience includes handling inbound and outbound sales, building customer relationships, resolving complex concerns, monitoring performance, coaching team members, and supporting new hire training from onboarding through production readiness. I have also worked closely with management to identify performance gaps, implement improvement plans, monitor key performance indicators, and ensure operational goals are achieved. My strongest skills include communication, problem-solving, adaptability, sales negotiation, relationship building, time management, leadership, and attention to detail. I am comfortable working independently in remote environments while maintaining accountability, productivity, and professionalism. What makes me a great hire is my ability to bring together customer service, sales, and operational experience. I don't simply focus on completing tasks; I look for ways to improve processes, create positive customer experiences, and contribute to the overall success of the business. I am a quick learner, highly adaptable, receptive to feedback, and willing to take ownership of challenges. I bring a strong work ethic, a growth mindset, and a genuine commitment to delivering results. I am confident that my experience, versatility, and willingness to learn will allow me to become a valuable and dependable member of your team.

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Account Manager and Digital Marketing professional with over 3 years of experience managing client relationships, coordinating marketing campaigns and delivering branding, digital marketing, and event projects. Experienced in campaign coordination, Meta Ads, content marketing, project management and stakeholder communication. I thrive in fast-paced remote environments, managing multiple client accounts while ensuring projects are delivered on time and clients receive exceptional service. Proactive, organized and adaptable, I quickly learn new tools and processes to help businesses grow efficiently.

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CPA-qualified (Parts I, II & III) accounting professional with nearly four years of experience in accounts receivable, billing, bookkeeping, and client support for U.S. and international clients. Skilled in QuickBooks Online, Xero, and Microsoft Dynamics 365, with 99%+ accuracy in invoicing, payment application, reconciliations, and collections follow-up. HIPAA-certified, with U.S. healthcare billing training covering insurance verification, claims, and denial management. Remote-native and experienced in handling 60+ daily client interactions by phone, email, and chat while maintaining a 98% quality rating. Available for the U.S, UK and AU business hours

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I am a proactive Executive Assistant who operates as a true partner to business leaders. I help streamline daily workflows, anticipate priorities, manage competing demands and ensure that important initiatives move from ideas to execution. I take ownership of high impact initiatives, coordinate stakeholders, maintain accountability and create the structure leaders need to stay focused on growth, strategy and decision-making. I am adaptable, dependable, highly organized, and solution oriented. I understand that every business leader has different working styles and priorities, so I am flexible with working hours and willing to align my availability with the business leader’s preferred schedule and the needs of the business.

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Am a professional mechanical engineer and sales marketing professional having worked in both areas of employment for a substantial amount of time.I am goal driven,adapt fast to new environments,a team player and a risk and task taker.

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Results-driven B2B sales and customer service professional with 10+ years of cross-industry experience spanning outbound sales, lead generation, appointment setting, and operations management. Proven track record includes generating 20,000+ B2B leads solo at 7th Growth Marketing and booking 100+ site visits through high-volume cold calling at Prime Waters Properties. Spent six-plus years as Customer Service and Operations Manager at PathEx Logistics Services, building strong skills in client relationship management, team coordination, and process efficiency. Background also includes banking experience at Wema Bank, Access Bank, and Sterling Bank, alongside broadcast media and mass communication training. Currently focused on remote appointment-setting, SDR, and virtual assistant roles, bringing a disciplined, target-driven approach and strong verbal and written communication skills to every client interaction. Comfortable working across CRMs, outreach tools, and AI-assisted workflows, with a growing parallel focus in AI model training and annotation work.

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Administrative & Operations Support | Payroll | Accounting | Client Service | 6+ Years' Experience Administrative and Operations Support professional with 6+ years of experience supporting business owners and teams across administration, payroll, accounting and customer service. Skilled in payroll processing for 300+ employees, accounts payable, invoice management, reconciliations, employee records and operational coordination. Experienced with Vanilla Payroll, Sage One, Sage Evolution, QuickBooks, Excel, Trello and Asana. A proactive, detail-oriented and dependable professional who takes ownership, works independently and manages competing priorities effectively. Committed to delivering accurate, efficient and reliable support while anticipating business needs and ensuring tasks are followed through from start to finish.

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