Virtual Assistant, Customer Care Support, Video EditorVirtual Assistant, Customer Care Support, Video Editor
Natalia
ID Verified700/mo
Nairobi, Kenya
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone
$700
per month
($4/hour)
Member since November 2025
Profile Description
Resourceful and adaptable professional with 4+ years of experience across customer service, virtual assistance, communications, and digital media. Skilled in managing high-volume tasks with precision, whether handling customer inquiries, crafting solution-driven emails, supporting executives, or producing engaging visual content. I bring a strong blend of organizational excellence, creativity, and people-centered communication. My strengths include rapid problem-solving, clear and empathetic com...
Top Skills
Adobe Illustrator · 4 yearsAdobe InDesign · 4 yearsAdobe Photoshop · 4 yearsAdobe Premiere Pro · 4 yearsCanva · 4 years
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Customer Success
Live Chat SupportIntermediate
Phone SupportAdvanced
Email SupportIntermediate
Social Media SupportIntermediate
ZendeskIntermediate
LiveChatIntermediate
Design & Creative
Adobe PhotoshopAdvanced
Adobe InDesignAdvanced
CanvaAdvanced
Adobe IllustratorAdvanced
Adobe Premiere ProAdvanced
CapCutAdvanced
Loom/Screen RecordingIntermediate
Marketing & Growth
Meta Ads (Facebook/Instagram)Intermediate
TikTok AdsIntermediate
Google AdsIntermediate
LinkedIn AdsBeginner
TikTok GrowthIntermediate
Social Media AnalyticsIntermediate
Instagram GrowthIntermediate
HubSpotIntermediate
Data & Analytics
Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced
Quick Stats
Age23 years
English LevelFluent
ID VerificationVerified
Certifications
Virtual Assistant Certified
Education
Bachelor's Degree
2020 - 2023
High-school
2016 - 2019