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Profile Description

CPA-qualified (Parts I, II & III) accounting professional with nearly four years of experience in accounts receivable, billing, bookkeeping, and client support for U.S. and international clients. Skilled in QuickBooks Online, Xero, and Microsoft Dynamics 365, with 99%+ accuracy in invoicing, payment application, reconciliations, and collections follow-up. HIPAA-certified, with U.S. healthcare billing training covering insurance verification, claims, and denial management. Remote-native and experienced in handling 60+ daily client interactions by phone, email, and chat while maintaining a 98% quality rating. Available for the U.S, UK and AU business hours

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Profile Description

I am a proactive Executive Assistant who operates as a true partner to business leaders. I help streamline daily workflows, anticipate priorities, manage competing demands and ensure that important initiatives move from ideas to execution. I take ownership of high impact initiatives, coordinate stakeholders, maintain accountability and create the structure leaders need to stay focused on growth, strategy and decision-making. I am adaptable, dependable, highly organized, and solution oriented. I understand that every business leader has different working styles and priorities, so I am flexible with working hours and willing to align my availability with the business leader’s preferred schedule and the needs of the business.

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Finance & Accounts professional with 5+ years of progressive experience across accounts payable, cash-flow management, reconciliations, statutory compliance, and financial reporting. Currently owns end-to-end AP operations and daily cash-flow monitoring for a leading credit-information company, resolving discrepancies, strengthening internal controls, and presenting actionable financial insight directly to management. Combines a strong technical accounting foundation with AI enabled reporting and analysis tools to drive efficiency and accuracy. Seeking to bring this ownership mindset and financial rigor to a Finance Lead role overseeing broader financial planning, cash management, and regulatory compliance.

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I'm a results-driven Team Lead with nearly 9 years in BPO, recognized for driving performance, coaching diverse teams, and delivering operational excellence. I empower agents to innovate, grow, and consistently exceed client expectations through a leadership style that blends adaptability with accountability. Beyond leadership, I bring strong expertise in real estate analysis—creating Broker Price Opinions, evaluating comparables, preparing Monthly Marketing Reports, and guiding clients in market activity assessments. My background also includes billing management—reviewing invoices, creating bills, and ensuring accurate approvals—strengthening both efficiency and client satisfaction. I further contribute value through data entry precision and live chat support experience, reinforcing accuracy, responsiveness, and customer-centric service across business processes. This unique blend of skills positions me as a versatile professional capable of bridging operations, client relations, and analytical functions to achieve sustainable results.

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Profile Description

I am a highly organised and detail-oriented professional with experience in finance, administration, reporting, and coordination. I have strong skills in managing documentation, preparing reports, handling confidential information, tracking deadlines, and coordinating multiple tasks efficiently. I am proficient in Microsoft Office, particularly Excel and Word, and comfortable learning new digital tools. I bring excellent communication, time management, problem-solving, and multitasking abilities. What makes me a great hire is my reliability, initiative, adaptability, and ability to work independently with minimal supervision. I take ownership of my responsibilities and consistently strive to deliver accurate, high-quality work within deadlines.

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Executive support professional with 9+ years' experience providing calendar, inbox, and stakeholder management for directors and C-suite leadership, paired with hands-on bookkeeping and financial administration accounts payable/receivable, invoicing, reconciliation, and expense tracking. Experienced coordinating cross-time zone logistics for remote executives, handling confidential financial and client information with discretion, and building SOPs, trackers,

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Optimized Accounts Payable/Receivable Specialist & Bookkeeper with 5+ years of experience managing $2M+ multi-branch accounts. Proven track record of owning bookkeeping, AR/AP cycles end to end, delivering 100% accurate financial statements, zeroing out year-end unreconciled balances, and empowering executive decision-making through precise cash flow reporting.

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Virtual Assistant with 8+ years of experience supporting business operations, customer communication, and administrative workflows across service, logistics, and e-commerce environments. Delivers measurable improvements in scheduling efficiency, response times, and task coordination through structured systems and proactive support. Experienced in managing high volume calendars, handling client communication across multiple channels, and maintaining organized digital workflows in fast paced settings. Known for improving turnaround times, reducing administrative bottlenecks, and ensuring seamless day to day operations for teams and stakeholders. Brings a detail oriented, tech enabled, and solutions driven approach, with the ability to operate independently in remote, globally distributed work environments

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Profile Description

Virtual Assistant and business operations professional with experience supporting business owners, executives, and remote teams. Brings a background in customer service and team leadership dating back to [phone hidden], including telecommunications support, escalations, team coordination, administrative support, lead research, reporting, and operational follow-through. Known for organized execution, clear communication, and taking ownership of day-to-day responsibilities.

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Accounting professional with 3+ years of combined experience in accounting, finance, and audit, including US nonprofit bookkeeping. Skilled in QuickBooks Online, bank and credit card reconciliations, accounts payable, general ledger maintenance, and month-end close. Experienced in managing multiple client accounts, resolving discrepancies, preparing financial reports, and maintaining audit-ready records. Committed to helping clients maintain accurate books, meet reporting deadlines, and stay informed through dependable accounting support and clear communication.

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Finance and business operations professional with banking experience in financial analysis, reporting, credit management, proposal development and administration. Improved processes, strengthened controls and delivered measurable results. Reliable, analytical and ready to support remote teams.

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Dedicated and reliable professional with experience in customer service, chat support, and virtual assistance. Skilled in clear communication, problem-solving, and delivering excellent customer experiences. Proficient in handling online chats, managing tasks efficiently, and creating engaging content through copywriting. Fluent in English and Swahili, with a strong commitment to professionalism, accuracy, and client satisfaction. Work Preferences Open to remote and flexible work opportunities in chat support, virtual assistance, and copywriting. Comfortable working independently or as part of a team, with a focus on meeting deadlines and maintaining high-quality results. Available for full-time or part-time roles, including evening and weekend shifts. Prefer roles that involve communication, customer interaction, and administrative support

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Professional Experience Summary Results-driven and adaptable professional with almost 10 years of experience in customer service, complemented by experience in claims administration, sales, onboarding, human resources, and general administration. Experienced in customer relationship management, client support, onboarding processes, administrative coordination, and ensuring efficient service delivery. Possesses knowledge and experience in Acquisitions and CLI, with a strong ability to communicate effectively, manage administrative responsibilities, and support business operations. Holds a Bachelor of Arts degree and a certification in Human Resource Management. Demonstrates strong interpersonal, organisational, problem-solving, and communication skills, with the ability to adapt to different working environments and contribute positively to team and organisational objectives.

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Results-driven Business Management graduate with over 10 years of experience in executive and administrative support, customer service, finance, office operations, and credit repair support. Experienced in calendar and inbox management, data entry, document preparation, scheduling, travel coordination, client communication, records management, credit report analysis, dispute management, and daily business operations. Proficient in Microsoft Office Suite, Google Workspace, QuickBooks, HRIS platforms, DocuSign, Credit Repair Cloud (CRC), Client Dispute Manager (CDM), CRM systems, Zoom, Slack, Trello, and Asana. Recognised for exceptional organisational skills, attention to detail, problem-solving, and the ability to manage multiple priorities in fast-paced remote environments. Passionate about delivering efficient administrative support, outstanding customer experiences, and operational excellence while helping businesses improve productivity and achieve their goals.

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Profile Description

I am fully committed to remote work and excel in digital-first environments that rely on independent task management. I have a secure, quiet home office with high-speed internet, ensuring confidential financial data remains protected. I am comfortable working independently across flexible schedules or fixed time zones to meet critical financial deadlines and closing periods. Reliable finance and accounting Specialist with over four years of experience managing full-cycle bookkeeping, financial reporting, and accounts payable/receivable. Proficient in leveraging QuickBooks and Sage to streamline financial data entry, reconcile complex accounts, and ensure strict compliance with accounting standards. Proven track record of in delivering accurate monthly, quarterly, and year-end financial statements.

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Organized and discreet Executive Assistant, HR, and Operations professional with 13+ years of experience supporting CEOs, business owners, and management teams across hospitality, pharmaceutical, real estate, professional services, and customer operations. Experienced in executive support, HR administration, recruitment coordination, employee onboarding, workforce management, and day-to-day business operations. Trusted to manage sensitive information, coordinate people and processes, maintain accurate records, and keep business priorities on track. Built on a strong foundation in operations and team leadership, with hands-on experience managing a team of 24 employees, overseeing new hires, conducting interviews, coordinating training, managing escalations, monitoring KPIs, and driving employee performance and development. Combines people management with operational discipline, process improvement, and structured reporting to support business efficiency and service quality. Proficient in executive calendar and email management, recruitment support, employee records administration, onboarding, training coordination, performance management, project tracking, vendor management, invoicing, end-to-end accounting cycle support, CRM management, research, and analytics reporting. Also experienced in social media management and content support, including content calendars, scheduling, newsletters, and branded materials. Adept at working independently, handling multiple priorities, and supporting international teams across different time zones.

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I'm currently employed as a Finance Officer at Kenya Airports Parking Services Ltd. I have been in this role since January [phone hidden]. As a Finance Officer, my primary duties include: Statutory taxes filing and payments; bank, creditors, debtors, and statutory reconciliations; data analysis and reporting; book keeping(invoices, journals, and inter-company contra entries); processing payments and refunds; and any other task as assigned. From these I have developed reporting, communication, and analytical skills. Additionally, I have a Data Analytics Certification from ALX and are currrently progressing to acquiring Data science Certification from both ALX and Worldquant University. I have acquired a wealth of knowledge on tools such as Power BI, SQL for data analysis, Google workspace and Microsoft tools, and most importantly how to effectively apply AI when working on data analytics. Presently, I am learning python. I have a Bachelor of Commerce Degree(Banking and Finance) from Chuka University, and in [phone hidden] I was also certified as a Virtual Assistant after 10 weeks training at ALX Africa. I believe I am equipped to handle any role related to my expertise and also take up on new roles since I am curious, excited about, and ready to explore new opportunities. Thank you.

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Profile Description

Highly analytical Accountant with 15+ years of experience delivering accurate financial reporting and actionable insights in high-volume environments. Experienced in Accounts Payable, Accounts Receivable, accrual accounting, general ledger maintenance, reconciliations, month-end and year-end close,financial statement preparation, billing, collections, and audit support. Advanced user of QuickBooksOnline ,NetSuite, Sage, Advanced Excel, and ERP systems, with a strong track record of improving accounting workflows through technology integration and maintaining audit-ready financial records. Skills • Accounts Payable (AP) • Accounts Receivable (AR) • General Ledger Accounting • Accrual Accounting • Bank & Account Reconciliations • Balance Sheet Reconciliation • Financial Statement Preparation • Financial Reporting • Month-End Close • Year-End Close • Bookkeeping • Revenue Recognition • Billing & Collections • Payroll Processing • Sales Tax Compliance • Expense Management • Audit Support & Audit Readiness • Multi-Entity Accounting • Vendor & Customer Account Management What makes me a great hire is my combination of accuracy, reliability, and strong organizational skills. I pay close attention to detail and take pride in maintaining accurate financial records while meeting strict deadlines. I’m proactive in identifying discrepancies, solving problems quickly, and ensuring smooth accounting operations. I also adapt well to remote work environments, communicate professionally with vendors and team members, and continuously look for ways to improve efficiency. My ability to handle high-volume tasks while maintaining quality makes me a strong fit for accounting and bookkeeping roles.

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Profile Description

I am a dedicated and detail-oriented professional with a strong ability to manage multiple priorities while maintaining high-quality work standards. I have solid experience in bookkeeping and accounting, with a strong understanding of financial processes, reconciliations, and accurate record-keeping. I communicate clearly, adapt quickly, and consistently follow through on my responsibilities. I take ownership of my tasks, enjoy problem-solving, and work well both independently and within a team.

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Profile Description

I'm Evalyne, a Senior Executive Assistant based in Nairobi with over six years of experience in a busy cooperative finance institution. I started on the front line serving members, then moved into the CEO's office, supporting the CEO and Finance Manager directly. That path taught me how an organization works from both sides: what customers need and how leaders make decisions. I help executives and teams stay organized, prepared, and a step ahead. That includes: Managing calendars, priorities, and correspondence Coordinating board and committee meetings, from agendas and meeting packs to minutes and action tracking Planning travel, accommodation, workshops, and events Handling vendor coordination, quotations, and procurement support Processing invoices, tracking expenditure, and supporting audits Keeping confidential records secure and well organized I'm trusted with sensitive information, and my ISO/IEC [phone hidden] training means I take data protection seriously. I also bring a background in public health and M&E, so I'm comfortable with data, reporting, and clear written summaries. I work fluently in English and Kiswahili, and I'm proficient in Microsoft Office, Google Workspace, Zoom, and Teams. If you need someone dependable, discreet, and quick to build simple systems that make your week run smoother, I'd love to help.

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