Operations & HR Manager | Virtual Assistant | AdministratorOperations & HR Manager | Virtual Assistant | Administrator
Mary
ID Verified$1,500
per month
($9/hour)
Profile Description
Executive support professional with 9+ years' experience providing calendar, inbox, and stakeholder management for directors and C-suite leadership, paired with hands-on bookkeeping and financial administration accounts payable/receivable, invoicing, reconciliation, and expense tracking. Experienced coordinating cross-time zone logistics for remote executives, handling confidential financial and client information with discretion, and building SOPs, trackers,
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Finance & Accounting
Human Resources
Sales & Business Development
Virtual Assistance & Admin
Specialized Skills
Marketing & Growth
E-commerce & Marketplace
Design & Creative
Data & Analytics
Work Experience
Admin and HR Assistant
Design Source Ltd
Sep 2024 - Present
Job Responsibilities:
Digitized leave management by migrating a 20+ person team from manual tracking to Wingubox HRIS, cutting processing time by 60% and eliminating record errors. Maintained audit-ready employee records and ISO 9001 documentation, supporting internal audits. Coordinated performance appraisal cycles end to end, from scheduling and documentation to filing. Drafted tender documents and bid submissions th...
Freelance Virtual Assistant
Upwork, Fiverr, Olam Healthcare
Apr 2022 - Feb 2025
Job Responsibilities:
Managed executive calendars and cross-timezone scheduling with zero missed commitments or conflicts. Handled inbox management, invoicing, accounts payable and receivable, and expense reports for multiple concurrent clients, delivering within deadlines without direct oversight.
Office Manager
Blue Bells Care Ltd
Aug 2015 - Sep 2024
Job Responsibilities:
Reduced customer complaints by 70% through targeted process improvements. Achieved a 90% project acquisition success rate on tender documentation and bid submissions. Negotiated supplier contracts that saved 20% on procurement spend. Served 50+ walk-in clients monthly, and prepared and filed VAT documentation within statutory deadlines with a clean compliance record.
Quick Stats
Certifications
Education
Bachelor's Degree
JKUAT
2010 - 2014