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Skilled in sales, lead gen, recruiting, client service, project and team leadership, and operations.

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To apply my skills, knowledge and expertise in a stable, challenging and rewarding environment as I contribute positively to the performance and attainment of the company's objectives, as well as grow career-wise and build myself. I am a highly motivated and versatile professional with a Bachelor's degree in Commerce ( Accounting option) and a diverse background in customer service, administrative roles, online tutoring , and business. With experience as a Customer Care Agent, Clerk,tutor a virtual assistant as well as in entrepreneurship,

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Highly motivated and results-oriented with more than 3 years of experience in customer service. Proven ability to work independently and proactively while maintaining strong communication and organizational skills. Seeking a challenging position in a dynamic environment where I can contribute my skills and experience to support business growth.

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I am a Bachelor of Commerce graduate in Accounting and a CPA Part II candidate with experience in customer service, accounting and administrative support. I have worked in healthcare and commercial environments, handling customer enquiries, insurance claims, accounts payable and receivable, bank reconciliations, payroll and financial records. I have strong communication, problem-solving and organizational skills, with the ability to handle high workloads while maintaining accuracy and professionalism. I am reliable, adaptable, quick to learn and committed to delivering excellent customer service and quality work.

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Results-driven Administrative and Client Support Specialist with 6+ years of experience in customer service, insurance administration, logistics, enterprise account management, and e-commerce operations. Skilled in managing administrative tasks, maintaining accurate records, handling client inquiries, coordinating operational processes, and supporting team performance. Detail-oriented, adaptable, and committed to delivering efficient operations and excellent client experiences.

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Executive assistant and GoHighLevel VA from Davao City, Philippines, with 6+ years supporting business owners in the US, Canada and Australia. I keep calendars, inboxes and follow-ups under control, and I build the systems that make a business easier to run. What that looked like for my clients: - A publisher's magazine went from one issue in six months to four on-time issues a year after I replaced her manual spreadsheet with a form and Trello system. - A financial advisor's Reel views doubled, then tripled, after I reviewed her social insights and changed her content plan. I also moved her CRM and marketing into GoHighLevel. - An agency's client meetings ended with clear decisions, and I logged every action item with an owner and a due date, then followed up until it was done. - A Canadian realtor became a consistent top-10 agent in her region while I ran her back office, listings and lead follow-up. Tools: GoHighLevel, Google Workspace, Microsoft 365, WordPress, Canva, Trello, ClickUp, Calendly, Zoom, ChatGPT and Claude. I'm looking for a long-term role with one team, where I can take more off a busy owner's plate. EF SET C2 Proficient English.

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Professional and customer-focused IT Support Consultant with over 7 years of experience delivering technical support, troubleshooting, and customer service solutions. Skilled in resolving complex technical issues, supporting end users, managing service requests, and maintaining high customer satisfaction levels. Experienced in technical support, sales, administration, and client engagement across diverse industries. Recognized for strong problem-solving abilities, adaptability, and effective communication, with a commitment to delivering quality service and contributing to team success.

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I’m a dedicated and results-driven professional with a 5-year background in sales and customer support, especifically in billing analysis and e-commerce. Over the years, I’ve honed my skills across diverse industries, from telecom to e-commerce, consistently exceeding performance expectations and helping businesses grow. Sales & Customer Support Expertise: I excelled as a Billing and Sales Representative, handling AT&T wireless, Internet, and DirecTV services, resolving billing concerns, upselling wireless devices and services, and consistently surpassing KPIs. My performance earned me an award as the overall top-performing agent for both KPIs and sales in [phone hidden]. Call, Email, and Chat E-commerce Support Agent: I handled a range of responsibilities, including order entries, product inquiries, and processing refunds. This experience sharpened my ability to multitask, prioritize customer needs, and troubleshoot effectively, all while ensuring a seamless customer experience. Each role has shaped my professionalism, adaptability, and strong work ethic. I am confident in my ability to contribute positively to your team or project, whether you’re looking for help with customer support. I’d be thrilled to learn more about your goals and how I can contribute to your success. Thank you for considering my application.

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I have a total of 12 years of solid experience in customer support via phone, email, and chat for different products and services, 8 years in e-commerce, 3 years in telemarketing, 2 years in data entry, and 1 year in recruitment. I have gained 2 years of experience as Customer Service Quality Assurance Manager, 2 years as Customer Service Head Trainer, and 4 years as Customer Service Team Lead. I have been familiar with and have used: Slack, Shopify, Google Docs, Google Sheets, MS Office, Amazon Seller Central, and different CRMs (such as Zoho, Zendesk, Gorgias, Live Chat, Salesforce, RCRM, and Vicidial).

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Fully fluent in English and Tagalog, with over 3 years of hands‑on BPO experience and completed training certifications. I’ve supported top global brands including Apple, T‑Mobile, DirecTV, and US‑based emergency services — spanning technical support, international account management, high‑pressure 911 dispatch, collections, and client relations. I’m proficient in Salesforce, Oracle, and similar CRM systems, and hold a Higher Diploma in Software Engineering. I’m a reliable, quick‑learning team player who values consistency and integrity. Having worked with major global accounts, I’m well‑trained in quality standards, process adherence, and compliance. I’m seeking a full‑time role where I can focus exclusively on your contract — I do not take multiple clients — and grow alongside your team. Thank you.

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I’m a sales-driven professional with 3+ years in the BPO industry, and most of my experience comes down to one thing: talking to people, building trust, and turning conversations into opportunities. From B2B sales and cold calling to appointment setting and business funding, I’m comfortable reaching out, handling objections, and keeping the pipeline moving. I also bring VA experience, CRM management, email handling, and administrative support to the table. I learn fast, adapt quickly, and take ownership of my work. I’m not here just to fill a seat—I’m here to help the business grow. Available to start ASAP

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I am a detail-oriented and reliable professional with a strong background in logistics operations, customer service, and administrative support. With hands-on experience in shipment coordination, documentation accuracy, CRM systems, and client communication, I have developed a structured and process-driven approach to work. I am comfortable handling time-sensitive tasks, managing data with precision, and supporting both operational and customer-facing functions in fast-paced environments. I prefer remote roles where expectations are clear, processes are structured, and performance is measurable. I work best in environments that value accountability, accuracy, and proactive communication. I am open to full-time or long-term engagements where I can contribute consistently, improve workflows, and grow with the organization. I am highly organized, self-disciplined, and comfortable working independently with minimal supervision. My goal is to add value by ensuring tasks are completed efficiently, accurately, and with a strong focus on quality.

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I have 8 years solid bpo experience , We are assisting the customer to provide excellent customer service

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Results-driven Operations, Fulfillment, and Healthcare Support Professional with 10+ years of experience across logistics, e-commerce, healthcare services, insurance verification, customer success, and telecommunications. Proven record of managing high-volume fulfillment, resolving complex claims, improving operational accuracy, and delivering dependable patient and client support. Managed 30,000+ monthly orders, recovered $80,000+ in shipment claims, and improved delivery accuracy by 30%. Skilled in insurance verification, prior authorization, inventory control, process improvement, and CRM systems administration.

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Detail-oriented customer support and operations professional with experience providing multichannel assistance, first-line technical support, appointment scheduling, and real-time issue resolution across telecom, consumer electronics, and e-commerce accounts. Skilled in phone, email, and live chat support; ticket documentation; CRM record updates; warranty and order tracking; and escalation handling. Known for clear communication, adherence to standard operating procedures, and dependable coordination in time-sensitive support environments.

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Ecommerce professional, growing from Product Lister to Team Lead and now Operations Assistant and Recruitment Manager. I started in the details of the catalog, where accuracy, consistency, and speed directly affect sales. That foundation shaped how I run operations and talent acquisition in one role. I build CRM pipelines and workflow automations in GoHighLevel, connect WordPress forms through webhooks, and developed an AI project that handles repetitive recruitment tasks, freeing time for higher-value work. I’m known for prioritizing by business impact, coordinating projects across Slack and email, and developing people to their full potential. My work has been recognized with a “Data Excellence” Award for project innovation, data distribution, and dashboards.

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Customer support and virtual assistant professional with a BPO background handling inbound and outbound support for North American clients. Skilled at resolving issues clearly and calmly, communicating professionally in writing and by phone, and keeping accurate records in fast-paced, target-driven environments. Holds a BA in Journalism and Digital Media from KCA University (coursework completed, graduating December [phone hidden]), which adds strong writing, research, and digital communication skills. Based in Nairobi, comfortable working remotely and independently, and looking to bring reliability and attention to detail to a client-focused team.

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Virtual Assistant | Executive Support | Customer Success | Operations | Social Media | SEO Writer | Inbound/Outbound Caller Hi! I’m Kim, a multi-skilled Virtual Assistant, SEO Content Writer, and Operations professional with 6 years of experience supporting business owners, executives, and teams across various industries. I help businesses run smoothly and boost their online presence with organized operations, exceptional customer care, and strategic content. What I Bring to the Table? Executive & General Virtual Assistance - Calendar and inbox management- Scheduling, travel coordination & admin support- Research, documentation & data management- Process creation and improvement Customer Support & Client Success - Inbound & outbound calling- Email and chat support- Conflict resolution & customer retention- Building strong client relationships- Client onboarding & success management Social Media Management - Content planning and posting- Engaging graphic creation using Canva- Community engagement- Performance tracking and reporting SEO Content Writing - Blog posts, articles & website content- Keyword research & SEO optimization- Writing content that ranks and converts- Creating engaging, clear, and brand-aligned messaging- Product descriptions & social copy Operations & Team Support - Workflow & process optimization- SOP creation- Team coordination- Project management assistance Why Clients Love Working With Me - Proactive, reliable, and detail-oriented- Excellent communication & organizational skills- Ability to manage multiple tasks with efficiency- Tech-savvy across CRM, project management, and content tools- Dedicated to delivering high-quality work on time Let’s Work Together! Whether you need a virtual assistant, content writer, customer support expert, or someone to help streamline your operations, I’m here to support your goals and make your business run smoother.

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Lead Generation and Email Marketing Specialist with practical experience in B2B prospect research, lead sourcing, contact verification, prospect qualification and email campaign management. Skilled in using [link hidden] to identify businesses and decision-makers, Apify to collect business and contact information, and Google Maps and online directories to source potential customers. Experienced in cleaning, validating and organising prospect data using ZeroBounce, and segmenting leads by industry, company size and job title to support targeted outreach. Familiar with Instantly for managing cold email campaigns, creating email sequences, personalisation, inbox rotation and monitoring campaign performance. Also brings experience in customer outreach, outbound calls, follow-ups and handling customer inquiries through email and chat.

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Adaptable business professional skilled in sales, customer service, client relations, and business development.

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