Virtual Assistant, Digital Marketing and Customer ServiceVirtual Assistant, Digital Marketing and Customer Service
Jake
ID Verified800/mo
Cebu, Philippines
Looking for Full-time
8 hours/day
Availability: US timezone
$800
per month
($5/hour)
Member since January 2026
Profile Description
Highly motivated and results-oriented with more than 3 years of experience in customer service. Proven ability to work independently and proactively while maintaining strong communication and organizational skills. Seeking a challenging position in a dynamic environment where I can contribute my skills and experience to support business growth.
Skills & Expertise
Skill Levels Explained:
• Beginner: <1 year
• Intermediate: 1-3 years
• Advanced: 3-5 years
• Expert: 5+ years
💡 Hover over any skill level to see exact years of experience
Content & Writing
Email CopywritingBeginner
Software Development
WebflowBeginner
Customer Success
Phone SupportAdvanced
Social Media SupportAdvanced
Technical SupportAdvanced
Ticket ManagementIntermediate
Video SupportIntermediate
Live Chat SupportBeginner
Email SupportBeginner
LiveChatBeginner
Customer.ioBeginner
ZendeskBeginner
Data & Analytics
Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced
MetabaseIntermediate
Statistical AnalysisIntermediate
Design & Creative
CanvaBeginner
Adobe InDesignBeginner
Adobe PhotoshopBeginner
Logo DesignBeginner
Brand Identity DesignBeginner
Presentation DesignBeginner
Adobe Premiere ProBeginner
E-commerce & Marketplace
Finance & Accounting
Financial ReportingBeginner
Budget ManagementBeginner
Payroll ProcessingBeginner
Risk ManagementBeginner
Marketing & Growth
TikTok AdsBeginner
Google AdsBeginner
Pinterest AdsBeginner
Email MarketingBeginner
ChatGPT for MarketingBeginner
Facebook Business ManagerBeginner
Twitter/X ManagementBeginner
Social Media AnalyticsBeginner
ThreadsBeginner
Instagram GrowthBeginner
Real Estate Operations
Real Estate ListingBeginner
Sales & Business Development
B2B SalesBeginner
B2C SalesBeginner
Cold CallingBeginner
Cold Email OutreachBeginner
Lead GenerationBeginner
Proposal WritingBeginner
Account ManagementBeginner
Sales PresentationsBeginner
Zoho CRMBeginner
SalesforceBeginner
Work Experience
Sr. Real Time Analyst Workforce Management
Concentrix
Jun 2022 - Jun 2026
Quick Stats
Age24 years
GenderMale
English LevelFluent
ID VerificationVerified
Portfolio
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Education
Bachelor's Degree
University of the Visayas
2021 - 2025