CUSTOMER SERVICE SUPPORT | TECHNICAL SUPPORT | VIRTUAL ASSISCUSTOMER SERVICE SUPPORT | TECHNICAL SUPPORT | VIRTUAL ASSIS

Detail-oriented customer support and operations professional with experience providing multichannel assistance, first-line technical support, appointment scheduling, and real-time issue resolution across telecom, consumer electronics, and e-commerce accounts. Skilled in phone, email, and live chat support; ticket documentation; CRM record updates; warranty and order tracking; and escalation handling. Known for clear communication, adherence to standard operating procedures, and dependable coordi... See more