Customer Service RepresentativeCustomer Service Representative

Rita

ID Verified

500/mo

Kenya

Looking for Full-time

8 hours/day

Availability: US / EU / Asia timezone

$500

per month

($3/hour)

Member since November 2026

Profile Description

Customer support and virtual assistant professional with a BPO background handling inbound and outbound support for North American clients. Skilled at resolving issues clearly and calmly, communicating professionally in writing and by phone, and keeping accurate records in fast-paced, target-driven environments. Holds a BA in Journalism and Digital Media from KCA University (coursework completed, graduating December 2026), which adds strong writing, research, and digital communication skills. Ba...

Top Skills

Email Support · 1 yearPhone Support · 1 yearTechnical Support · 1 yearTicket Management · 1 yearZendesk · 1 year

Skills & Expertise

Skill Levels Explained:

• Beginner: <1 year

• Intermediate: 1-3 years

• Advanced: 3-5 years

• Expert: 5+ years

💡 Hover over any skill level to see exact years of experience

Customer Success

Email SupportIntermediate

Phone SupportIntermediate

Technical SupportIntermediate

Ticket ManagementIntermediate

ZendeskIntermediate

Quick Stats

Age24 years

English LevelFluent

ID VerificationVerified