Administrative & Client Support Specialist

Ruth

850/mo
La Carlota City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Results-driven Administrative and Client Support Specialist with 6+ years of experience in customer service, insurance administration, logistics, enterprise account management, and e-commerce operations. Skilled in managing administrative tasks, maintaining accurate records, handling client inquiries, coordinating operational processes, and supporting team performance. Detail-oriented, adaptable, and committed to delivering efficient operations and excellent client experiences.

Top Skills

Email Support · 6 yearsTicket Management · 6 yearsPhone Support · 4 yearsZendesk · 3 yearsCorporate Training · 2 years

Skills & Expertise

AI & Automation

API IntegrationBeginner

Customer Success

Ticket ManagementExpert
Email SupportExpert
Phone SupportAdvanced
ZendeskAdvanced
Live Chat SupportIntermediate
Help ScoutIntermediate
Social Media SupportBeginner

Data & Analytics

Google Sheets (Advanced)Beginner
Excel (Advanced)Beginner

E-commerce & Marketplace

ShopifyBeginner
Amazon FBABeginner
eBayBeginner
WooCommerceBeginner
EtsyBeginner
BigCommerceBeginner
MagentoBeginner
Amazon Seller CentralBeginner
Inventory ManagementBeginner
Order FulfillmentBeginner

Human Resources

SOP WritingIntermediate
Policy WritingIntermediate

Specialized Skills

Corporate TrainingIntermediate
OnboardingIntermediate
Compensation & BenefitsIntermediate
Performance ManagementIntermediate
Coaching & MentoringIntermediate

Virtual Assistance & Admin

Calendar ManagementBeginner
Data EntryBeginner
Executive Assistant ServicesBeginner
Email ManagementBeginner
Document ManagementBeginner
Meeting CoordinationBeginner
Personal Assistant ServicesBeginner
CalendlyBeginner
BasecampBeginner

Quick Stats

Age25 years
English LevelFluent
ID VerificationNot verified

Education

High-school

Doña Hortencia Salas Benedicto National High School

2017 - 2019