Sales AgentSales Agent
siyabonga
ID Verified$480
per month
($3/hour)
Profile Description
Professional and customer-focused IT Support Consultant with over 7 years of experience delivering technical support, troubleshooting, and customer service solutions. Skilled in resolving complex technical issues, supporting end users, managing service requests, and maintaining high customer satisfaction levels. Experienced in technical support, sales, administration, and client engagement across diverse industries. Recognized for strong problem-solving abilities, adaptability, and effective com...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Sales & Business Development
Specialized Skills
Work Experience
IT Technical Support
EOH
Feb 2014 - Jul 2021
Job Responsibilities:
• Provided first-line and second-line technical support to internal and external users via phone, email, and remote support tools. • Diagnosed and resolved hardware, software, network, and system-related issues within agreed service levels. • Installed, configured, and maintained operating systems, applications, and user devices. • Logged, tracked, and managed incidents and service requests using...