Fulfillment associateFulfillment associate
Win
ID Verified$1,400
per month
($8/hour)
Profile Description
Results-driven Operations, Fulfillment, and Healthcare Support Professional with 10+ years of experience across logistics, e-commerce, healthcare services, insurance verification, customer success, and telecommunications. Proven record of managing high-volume fulfillment, resolving complex claims, improving operational accuracy, and delivering dependable patient and client support. Managed 30,000+ monthly orders, recovered $80,000+ in shipment claims, and improved delivery accuracy by 30%. Skill...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
E-commerce & Marketplace
Specialized Skills
Virtual Assistance & Admin
Work Experience
Sales agent
OHN
Mar 2025 - Sep 2026
Job Responsibilities:
Verified patient insurance eligibility and benefits — confirmed coverage details accurately Coordinated prior authorizations and referrals with physicians and insurance providers Assisted patients with medication assistance programs and financial support resources Maintained precise, confidential patient records and documentation
Fulfillment Manager
Cenports Commerce Inc.
May 2021 - Feb 2025
Job Responsibilities:
Key Responsibilities & Achievements: Directed end-to-end fulfillment operations supporting 30,000+ monthly orders Monitored open purchase orders and shipment readiness status Coordinated shipment bookings with freight forwarders and factories Reviewed and processed factory documentation; received inventory into client’s ERP system Generated customer shipping document packets and uploaded to custom...
Case manager for telco
Quantrics Enterprises
Mar 2017 - Apr 2020
Job Responsibilities:
Led resolution of complex customer escalations and critical service issues Identified recurring problems and recommended process improvements to leadership Trained and guided team members on escalation protocols and best practices Maintained detailed case logs and performance metrics for management review