Luise

Customer Service Representative

Luise

ID Verified
950/mo
City of Davao, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I’m a dedicated and results-driven professional with a 5-year background in sales and customer support, especifically in billing analysis and e-commerce. Over the years, I’ve honed my skills across diverse industries, from telecom to e-commerce, consistently exceeding performance expectations and helping businesses grow. Sales & Customer Support Expertise: I excelled as a Billing and Sales Representative, handling AT&T wireless, Internet, and DirecTV services, resolving billing concerns, upse...

Top Skills

Crisp · 6 yearsLiveChat · 6 yearsPhone Support · 6 yearsTechnical Support · 6 yearsTicket Management · 6 years

Skills & Expertise

Customer Success

Phone SupportExpert
Ticket ManagementExpert
Technical SupportExpert
CrispExpert
LiveChatExpert
Live Chat SupportAdvanced
Email SupportAdvanced
ZendeskAdvanced
Lead ManagementBeginner

Design & Creative

CanvaBeginner
Presentation DesignBeginner
Brand Asset ManagementBeginner
Logo DesignBeginner
CapCutBeginner
Video EditingBeginner

E-commerce & Marketplace

WordPressExpert
Facebook MarketplaceExpert
TikTok ShopExpert
ShopifyAdvanced
Shopify PlusAdvanced
DropshippingAdvanced
GorgiasAdvanced

Work Experience

Customer Service Representative

The JP Outfitters

Oct 2022 - Aug 2025

Live Chat SupportEmail SupportZendeskCanvaPhone SupportTechnical SupportCrispTicket ManagementLiveChatShopifyDropshippingGorgias

Billing and Sales Representative

AT&T

Sep 2020 - Aug 2022

Technical SupportPhone SupportTicket Management

Quick Stats

Age27 years
English LevelFluent
ID VerificationVerified

Education

Bachelor's Degree

Ateneo de Davao University

2016 - 2021