Discover Full-Time Remote Professionals Worldwide

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Customer service pro: 5+ years, 3+ in QA, 1 in team lead. Organized, detail-oriented, results-driven

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Hi! I am Ana Moro, a Metro Manila based Virtual Assistant for 4 years. My previous job was doing both Cold Calling and accepting calls for Inbound sales. Most of our leads are from Nebraska, Oklahoma and Texas. We call pre qualifying sellers, asking them if they would like to sell their properties and after that endorsing directly to our Real Estate Agent/Estimator so they can view the actual property and make a cash offer. Also, I have experienced in database management, specifically in Follow Up Boss, Brivity, SISU, Sierra and Zoho. I am the one who controlled the leads assigned to the agents based in US, request updates on the leads that they were handling and weekly reports about their performance. In addition, I had an experience as a telemarketer for financial company that helps individuals for debt consolidation in credit cards and unsecured debts. Hope you hire me! I would love to be on your team.

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Experienced Business Development and Client Acquisition Specialist with 4+ years’ experience generating over $100,000 in corporate revenue across B2B and institutional accounts. Demonstrated success in managing full lead-to-close pipelines, executing high-value negotiations, and delivering post-sale engagement in both on-site and remote environments. Delivered a 32% increase in repeat business, reduced inquiry response time by 41%, and consistently exceeded acquisition targets. Managed day-to-day communication with clients via email, serving as the main point of contact for clients while ensuring timely responses and high satisfaction. Experienced in supporting client success and customer support initiatives across multiple digital platforms, including exposure to Customer Support Quality Assurance, Quality Assurance (QA) practices, and tracking quality metrics to enhance service delivery. Looking to transfer these skill sets into a remote-focused business development or client services role in the SEO or digital marketing space.

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Remote sales and client relations professional with 5+ years managing the full customer lifecycle from cold outreach to appointment booking to long-term account support. Increased booked meetings by 40% through a rebuilt follow-up sequence and lifted appointment show-up rates from 68% to 85%+ through structured, CRM-driven follow-up. Fluent across HubSpot, Salesforce, Zoho, and Gingr, with experience spanning high-volume B2B sales development and remote virtual assistance. Also experienced in funeral home administration and family liaison work. Coordinated international repatriation documentation, embassy and vendor liaison, dispatch scheduling, and invoice recovery for bereaved families, with zero compliance errors and 100% payment clearance before service release. Comfortable holding calm, precise communication in high-stakes, emotionally sensitive environments a skill set that transfers directly to any client-facing role requiring discretion and composure under pressure.

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I have worn a lot of hats over the years — General VA, GHL Specialist, IT Support, Lead Gen, Customer Service, and Sales, and that is honestly what makes me valuable. I understand both the technical side and the business side. I have built funnels and automations inside GoHighLevel, dealt with frustrated customers without taking things personally, generated and qualified leads, and closed deals when needed. I’m comfortable figuring things out, whether it’s a tech issue, a messy backend, or a broken workflow. I like organizing systems so everything runs smoothly and no details get missed. What makes me a great hire is: I do not just do tasks, I take ownership. If something breaks, I fix it. If a process is messy, I clean it up. If leads are not converting, I look at why. I can adjust quickly when things change, and I genuinely care about doing the job right, not just getting it done. You would not have to chase me — I do not wait to be told every little thing. If something needs fixing, improving, or following up on, I handle it. I treat the business like it’s mine because that’s the level of ownership I believe in.

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Results-driven sales professional with hands-on experience in developer-side real estate across Nairobi's Kilimani, Westlands and Kileleshwa markets. I guide buyers from first site visit to signed agreement: matching units to client budgets, preparing Letters of Offer and structured payment plans, and coordinating with legal teams to keep deals moving. I've guided 50+ prospective buyers through site visits, prepared 20+ Letters of Offer at Royal Properties, and built a network of 120+ external property agents at Maylan Park Residence. What sets me apart is the mix of sales and technical skills. With a Bachelor of Business Information Technology from Strathmore University, I build tracking systems, analyse performance data, and run digital campaigns, including TikTok Live, Meta, and paid ads, that grew an audience by 1,000+ followers in three months. I'm comfortable with CRMs like Zoho and Bitrix24, Power BI, SQL and Google Analytics, and I work fluently in English, Swahili and conversational Spanish. I bring a client-first approach, strong organisation, and a drive to turn leads into closed deals. I'm looking for a sales specialist or sales executive role where I can keep growing revenue.

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I am an Operations, Procurement, and Executive Support Specialist with over 8 years of cross-functional experience driving operational efficiency, administrative rigor, and supply chain integrity across fast-paced corporate, remote-first global, and international NGO environments. Holding a B.Sc. in Procurement & Supply Chain Management, I have spent my career streamlining high-volume workflows, from supporting $1.2M+ humanitarian project portfolios at Finn Church Aid to processing $80,000+ in monthly client billing with 100% accuracy for a US-based executive search firm. My background uniquely bridges strategic vendor procurement, $150,000+ physical asset management, and seamless C-suite executive support, making me a versatile operational partner capable of taking ownership of complex administrative challenges. Having spent 4 consecutive years providing remote global support to US-based C-suite partners, I am deeply adept at asynchronous collaboration, high-volume email triaging (150+ daily communications), and multi-calendar scheduling across EST, PST, GMT, and EAT time zones. My daily technical stack includes Microsoft Office 365, Google Workspace, QuickBooks Online, Asana, Trello, Slack, Microsoft Teams, Zoom, and enterprise ERP systems (SAP, Oracle, Sage). I operate from a fully equipped, professional home office featuring reliable high-speed fiber internet, power backup, dual-monitor setup, and a quiet working environment, ensuring uninterrupted business continuity and complete self-sufficiency. I am seeking full-time or long-term contract remote opportunities in Operations Management, Procurement & Supply Chain Support, Executive Virtual Assistance, or Project Coordination. Whether joining a fast-growing startup, an international consulting firm, an NGO, or supporting C-suite executives directly, I bring a proactive work ethic, strict financial accountability, and an unwavering commitment to operational excellence. I am available immediately and adaptable to global business hours.

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Communications Officer with a Bachelor of Arts in Language and Communication with IT and hands-on experience establishing an NGO’s communications function. Demonstrated ability to translate community experiences and program interventions into compelling narratives that humanize development work, amplify beneficiary voices, and communicate organizational impact. Experienced in producing organizational publications, documenting field experiences, and developing multimedia materials for diverse audiences. Brings initiative, editorial judgment, and a strong understanding of the role of responsible communication in advancing organizational visibility, public awareness, and stakeholder trust within the nonprofit and humanitarian sector.

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Versatile and results-driven Virtual Assistant with proven experience in executive support, social media management, and lead generation. Skilled at organizing schedules, managing client communications, creating engaging digital content, and generating qualified leads through LinkedIn and other platforms. Adept at using CRM systems, Google Workspace, and Microsoft Office to streamline operations, maintain data accuracy, and support business growth. Known for attention to detail, strong communication skills, and the ability to manage multiple tasks in remote environments while delivering high-quality results.

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I help guests with booking inquiries, cancellations, refunds, and general issues, while also supporting hosts with listing management and policies. I handle complaints, disputes, and escalations, ensuring a smooth and fair resolution for both guests and hosts. I communicate with customers via phone, email, and chat to offer timely and professional assistance. I guide customers through Airbnb’s policies, community standards, and safety regulations. I deliver friendly and personalized service to create a positive and memorable Airbnb experience.

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As Virtual Assistant, I help busy CEOs and entrepreneurs reclaim their time by streamlining operations, managing communication and organizing workflows. I thrive on turning chaos into structure so leaders can focus on what matters most growing their business and making an impact. Over the past 2 years, I’ve supported executives with calendar management, travel planning, document organization, and project coordination. I’m highly skilled with tools like Google Workspace, Notion and Trello, and I love implementing systems that boost productivity and efficiency. My approach is proactive, detail-oriented, and solutions-driven I don’t just complete tasks, I anticipate needs. Clients describe me as reliable, resourceful, and someone they can fully trust. Let’s connect If you’re a CEO, entrepreneur, or business leader looking for dedicated support, feel free to reach out.

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Customer Service Professional with over 5 years of experience assisting customers, handling inquiries, resolving complaints, and providing support through phone, email, and live chat. Experienced in managing high volumes of customer interactions while maintaining a professional and helpful approach. Skilled at understanding customer concerns, finding practical solutions, handling escalations, and following up to ensure issues are resolved. I work well under pressure, pay attention to detail, and understand the importance of clear communication, patience, and timely responses. My goal is to make every customer interaction a positive experience while helping the business maintain customer satisfaction, trust, and loyalty.

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Detail-oriented Virtual Assistant skilled in executive support, project coordination, calendar management, and client communication, delivering reliable and efficient administrative solutions.

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My name is Mercy , a Social Media Manager and Real Estate Virtual Assistant with 5+ years of experience helping businesses grow their online presence while streamlining day-to-day operations. I specialize in social media strategy, content creation, content scheduling, community management, Canva design, video editing, analytics, and brand growth. I also have experience supporting real estate and property management teams with CRM management, lead generation, listing coordination, tenant communication, vendor coordination, administrative support, and customer service. I’m organized, proactive, detail-oriented, and passionate about helping businesses build strong brands while keeping operations running smoothly.

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I am a CPA qualified Accountant and Bookkeeper with a Bachelor’s degree in Finance and practical experience in accounting, bookkeeping, accounts payable and receivable, reconciliations, receipting, cash management, and financial reporting. I also have experience in customer support and AI training, giving me strong analytical, communication, problem solving, and technology skills. I am detail oriented, reliable, adaptable, and committed to delivering accurate, high-quality work while maintaining confidentiality and professionalism.

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I am an Executive Virtual Assistant with experience supporting busy executives and business owners. I help manage calendars, emails, travel arrangements, research, project coordination, customer communication, and administrative tasks. I am organized, detail-oriented, and committed to helping businesses stay productive. I am proficient in Google Workspace, Microsoft Office, CRM systems, Slack, Trello, Asana, ClickUp, and ChatGPT. I communicate clearly, meet deadlines, and quickly adapt to new systems and workflows.

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A versatile and results-driven Virtual Assistant with 4+ years of experience supporting businesses across various industries, including SaaS, real estate, sales, affiliate marketing, and e-commerce. Experienced in lead generation, cold calling, appointment setting, inside sales, customer service, technical support, affiliate relationship management, and Shopify store operations. Skilled in building strong client relationships, engaging prospects, managing daily operations, and providing customer-focused solutions. Adaptable, resourceful, and committed to delivering quality work while helping businesses improve efficiency, strengthen customer relationships, and achieve their goals.

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I am a results-driven and highly adaptable professional with over 10 years of experience in sales, real estate acquisitions, cold calling, lead generation, customer service, and technical support. I excel in fast-paced, goal-oriented environments where I can utilize my communication, negotiation, problem-solving, and relationship-building skills to deliver results. I prefer remote or work-from-home opportunities that offer professional growth, competitive compensation, and a performance-driven environment. I am comfortable working independently with minimal supervision, handling challenging situations, meeting targets, and collaborating with teams. My goal is to contribute to a company's long-term success while continuously improving my skills and advancing my career.

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Detail-oriented Executive Assistant with extensive experience managing virtual operations, including calendar management, social media, and email/SMS marketing campaigns. Skilled in CRM management, lead generation, and website maintenance. Proven ability to conduct research, draft documents, and handle client outreach strategies. Adept at streamlining processes and ensuring efficient daily operations to support executive functions and drive business growth.

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Customer Support and Operations Specialist with 7 years of BPO industry experience across customer service, financial services, logistics, technical support, and account-related operations. Experienced in Salesforce Service Cloud case management, Email-to-Case, queue monitoring and routing, reporting, performance metrics, complex customer escalations, payment investigations, order and shipment tracking, and cross-functional coordination. Skilled in documenting cases, prioritizing outstanding inquiries, monitoring response times and backlogs, and following through on resolutions to support SLA compliance. Detail-oriented, adaptable, and committed to accurate records and effective customer outcomes.

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