Appointment Setter/Cold Caller/Telemarketer/Database VA

Ana

800/mo
Caloocan City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi! I am Ana Moro, a Metro Manila based Virtual Assistant for 4 years. My previous job was doing both Cold Calling and accepting calls for Inbound sales. Most of our leads are from Nebraska, Oklahoma and Texas. We call pre qualifying sellers, asking them if they would like to sell their properties and after that endorsing directly to our Real Estate Agent/Estimator so they can view the actual property and make a cash offer. Also, I have experienced in database management, specifically in Follow...

Skills & Expertise

Sales & Business Development

Cold CallingAdvanced
SalesforceAdvanced
Zoho CRMIntermediate

Data & Analytics

Customer Success

Work Experience

Telemarketer

Financial Company and Services (US based)

Oct 2023 - Dec 2025

Job Responsibilities:

• Helping customers to consolidate debt from major credit cards, retail cards, personal and unsecured loans. • Assisting inbound callers about their inquiries and how to avail the programs. • Transferring customers to onshore debt specialist for better assistance.

SalesforceGoogle Sheets (Advanced)Phone SupportCold CallingEmail SupportExcel (Advanced)

Database Management

Utah Group (Realty Company – US based)

May 2022 - Dec 2025

Job Responsibilities:

• Managing client information through their CRM data organization and reporting. • Helping agents about the leads and updating their database to maintain their team’s ranking. • Updating lead source websites to get more hot/warm motivated seller/buyers.

SalesforceExcel (Advanced)Google Sheets (Advanced)

Appointment Setter

Keller Williams Realty (Realty Company – US based)

May 2022 - Sep 2023

Job Responsibilities:

• Setting appointment for motivated sellers and buyers • Scheduling a tour/visit for the realtor to view the actual property and make an offer. • Arranging schedules of realtors throughout the week.

Lead GenerationEmail SupportCold CallingExcel (Advanced)Google Sheets (Advanced)Phone Support

Appointment Setter

Trained Telemarketers (Medicare – US based)

Oct 2021 - Mar 2022

Job Responsibilities:

• Cold calling for prospects with age between 60-65 years old. • Offering medical supplements plan and setting an appointment with the medical specialist/agent.

Lead GenerationCold CallingExcel (Advanced)Google Sheets (Advanced)Phone Support

Inside Sales Agent

Frank and Katy’s homeowners (Realty Company – US based)

Sep 2020 - Dec 2021

Job Responsibilities:

• Inbound/Outbound Calls • Receiving calls from potential sellers (inbound account) and calling pre-qualifying leads who are interested in selling their properties (outbound account) • Organizing schedules of the estimators whenever there are closed appointments. • Receiving calls outside Real Estate concerns like job inquiries, rentals etc.

Lead GenerationZoho CRMEmail SupportCold CallingExcel (Advanced)Live Chat SupportGoogle Sheets (Advanced)Phone Support

Quick Stats

Age40 years
GenderFemale
English LevelFluent
ID VerificationNot verified