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Detail-oriented Executive Virtual Assistant with over 4 years of experience supporting business owners in administrative operations, client communication, and calendar management. Proven ability to coordinate schedules, manage high-volume inboxes, and deliver organized, client-focused support. Skilled in tools such as Google Workspace, Microsoft Office, and booking systems, with a strong track record of maintaining efficiency, accuracy, and professionalism in remote work environments.

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Detail-oriented and adaptable professional with experience in underwriting, client service, administrative support, bookkeeping, and team leadership. Skilled in reviewing financial documents, verifying information, maintaining accurate records, handling confidential data, coordinating tasks, and communicating with clients. A reliable and organized team player with strong analytical and problem-solving skills, eager to contribute to business operations and grow professionally.

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Client-facing sales and relationship professional with 6+ years in banking, managing a portfolio of 900+ client accounts with 70%+ retention. Builds rapport quickly in written and verbal communication, keeps a high volume of accounts organized without dropping follow-ups and works independently in Salesforce. Curious, coachable and a fast learner, eager to understand new industries and business models and to turn inbound interest into booked meetings.

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Experienced Virtual Assistant with a background in customer service, sales support, real estate administration, lead management, CRM management, data entry, and appointment setting. I am highly organized, detail-oriented, reliable, and comfortable working independently in a remote environment. I communicate professionally, learn new tools quickly, and am committed to providing excellent customer service and supporting business operations.

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Real Estate Transaction Coordinator (VA) — Freelance, Multiple US-Based Clients | [phone hidden]–Present - Maintained accurate real estate contact records, transaction statuses, and follow-up tasks across CRM and transaction management systems. - Followed up with agents, buyers, sellers, lenders, and other stakeholders to obtain outstanding information and keep processes moving. - Coordinated appointments, inspections, and transaction-related schedules across multiple active files. - Tracked pending tasks, upcoming deadlines, and outstanding documents using organized spreadsheets and digital records. - Communicated professionally with multiple stakeholders to clarify requirements, resolve missing information, and support timely completion of tasks. - Prepared follow-up emails, reminders, and document requests to maintain consistent communication. - Used Follow Up Boss and other relevant systems to organize records and maintain visibility into active opportunities.

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Detail-oriented Administrative and Data Entry Officer with experience in email management, document organization, and calendar coordination. Reliable, tech-savvy, and quick to learn new tools. Looking to bring strong organizational and communication skills to a virtual assistant role, helping businesses stay efficient and on track.

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Hi, I’m Ivy, a dedicated Virtual Assistant with 3+ years of experience helping business owners, realtors, coaches and entrepreneurs stay organized. As a Born Again Christian, I value honesty, integrity, and excellence. I can assist with: MLS listings, Client follow-ups, Canva graphics, CRM management, Scheduling, Inbox handling, Social media, Reports Customer support. Reliable, detail-oriented, and trustworthy. Let’s work together to make your business stress-free!

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Professional with experience in property management, customer service, travel reservations, lead generation, and virtual assistance. Skilled in managing short-term rental bookings through Airbnb, [link hidden], and Vrbo, coordinating vendors and property turnovers, resolving guest concerns, and supporting sales activities. Proficient in Guesty, Breezeway, Aircall, Expedia Partner Central, and Amadeus. Demonstrates strong communication, organization, problem-solving, and time-management skills, with a commitment to delivering excellent customer service and supporting efficient business operations.

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Skills and Experience; • IT & Networking: Proficient in TCP/IP, VLAN configuration, firewall management, network troubleshooting, and VOIP systems. Backed by specialized training in Cisco Meraki Networking and Microsoft Azure Network Administration. • Technical Software & Cloud Tools: Experienced with MS Office 365, Google Drive, OneDrive, Entra ID, Odoo, Slack, Trello, VMware/VirtualBox, Mikrotik, Synology, and AI productivity tools (Claude AI, Gemini AI, ChatGPT, MS 365 Copilot). • Project Management: Skilled in end-to-end project lifecycles, site supervision, budget planning, vendor negotiation, subcontractor oversight, risk mitigation, and snag resolution. • Administration & Communication: Expert in diary management, meeting coordination, travel arrangements, meticulous digital filing, stakeholder liaison, executive reporting, and maintaining a 100% email response rate. • Financial & Compliance: Grounded in basic accounting principles, project budgeting, cost reconciliation, procurement, expense tracking, invoice management, tender documentation, and regulatory compliance maintenance. I would be a great hire because of the below; • Dual-Threat Technical & Administrative Acumen: I bridge the gap between heavy technical execution (networking, cloud migration, server management) and high-level administrative excellence (office management, executive reporting, compliance). This allows me to step into multifaceted roles and immediately add value across technical and operational departments. • Quantifiable Impact & Efficiency Gains: I have a proven record of driving operational excellence, demonstrated by my ability to reduce material procurement costs by 40% through strategic supplier sourcing and cut document retrieval times by 70% by designing efficient digital filing systems. • Demonstrated Adaptability & Leadership: Across construction sites, IT helpdesks, telecommunications rollouts, and retail environments, I have successfully led cross-functional teams, negotiated with stakeholders, enforced strict safety protocols, and managed complex logistics under tight deadlines. • Commitment to Continuous Upskilling: My recent certifications in Cisco Meraki Networking and Microsoft Azure Network Administration (earned in [phone hidden]) show that I actively maintain cutting-edge technical knowledge in modern enterprise IT infrastructure.

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Executive Virtual Assistant and Operations & Systems Specialist with 5+ years of experience supporting U.S.-based founders, executives, and growing businesses. Skilled in executive support, calendar and inbox management, project coordination, CRM management, workflow optimization, documentation, and day-to-day business operations. I also specialize in AI-assisted web and software development, business automation, CRM/workflow systems, API integrations, and building practical digital solutions that reduce manual work and improve operational efficiency. Experienced with tools such as GoHighLevel, n8n, ClickUp, Notion, Slack, Google Workspace, and AI development tools. I bring a combination of reliable execution, systems thinking, technical problem-solving, and operational judgement, allowing me to support the work itself while also improving the systems behind it.

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I am an experienced Virtual Assistant specializing in comprehensive administrative support, email management, and executive data handling. I bring advanced proficiency in managing complex inboxes, handling professional correspondence with zero errors, and keeping digital workflows organized. With over 5 years of professional corporate communications background, I possess a sharp eye for detail, strong organizational skills, and absolute reliability under pressure. I am fully equipped to streamline your daily administrative tasks, manage email scheduling seamlessly, and deliver exceptional support to keep your operations running smoothly.

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SOUND ADVICE BPO POSITION: SOLAR OPERATIONS MANAGER DATE: AUGUST 20, [phone hidden] TO MARCH 28, [phone hidden] JOB DESCRIPTION: • Develop and implement call center policies and procedures • Hire, train, and supervise call center staff • Monitor and analyze call center performance metrics to improve quality and productivity • Identify areas for operational improvement and develop strategies to address them • Ensure adherence to company and industry regulations and standards • Maintain positive relationships with clients and stakeholders • Prepare and present reports on call center operations to senior management • Devise ways to optimize procedures that employees are expected to follow during and between calls;. • Managed and led a team of appointment setters to generate qualified solar consultation appointments • Set and tracked KPIs including call volume, conversion rate, and appointment show rate • Developed and optimized call scripts, improving appointment booking conversion rates • Monitored team performance through call reviews, coaching, and real-time feedback • Oversaw CRM management, ensuring accurate lead tracking and timely follow-ups • Coordinated with sales and marketing teams to align lead quality and campaign performance • Implemented process improvements that increased team productivity and reduced lead response time • Generated daily and weekly performance reports to guide decision-making, Trained and onboarded new agents, improving ramp- up time and overall team efficiency BIZ SUPPORT SOLUTIONS BPO POSITION: BUSINESS DEVELOPMENT /OPERATIONS MANAGER DATE: JAN 20, [phone hidden] – JULY 18, [phone hidden] JOB DESCRIPTION: • Leads and communicates the Service Operations Strategy to team Leads and team members Strong interpersonal & influence management skills. • Knowledge of Client and end user requirement • Identify opportunities of improvement with in his Queue • Monitor the performance of the team leads, team members and new hires for his respective Queue. >Undertake one-on-one and group interactions to provide appropriate inputs. • Maintain continuous focus on process metrics, quality and cost and to escalate exigencies and non-compliances in respective Queue. • Provide functional support & direction on operational needs to the team leads and team members. Floor management, team rostering and intra-day management for 24/7/365 operations. COMPANY: TELPROS INC POSITION: OPERATIONS MANAGER DATE: June 5, [phone hidden] – SEPTEMBER 11, [phone hidden] JOB DESCRIPTION: • Make outbound calls to potential customers • Qualify leads and set appointments for sales team • Follow up with leads and ensure customer satisfaction • Maintain accurate records of calls and appointments in CRM system • Communicate effectively with team members and management • Meet or exceed weekly and monthly appointment setting goals • Stay up-to-date with product and service knowledge • Provide feedback to improve sales and marketing strategies

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I’m a Virtual Assistant with around 7 years of experience supporting international clients across marketing, operations, admin, project coordination, and web development. My work includes client communication, CRM and lead tracking, social media and content creation, graphic design, short-form video editing, websites and landing pages, workflow support, and day-to-day business operations. I’m used to working independently, learning new systems quickly, and taking ownership of tasks from start to finish.

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I have three years of experience in customer service and telesales where i qualified leads. CRM experience like hubspot. Excellent communication management and admistrative skills. Flexible with working hours. Always ready to grow and learn . Reliable team player. Excellent negotiation skills having done sales and marketing.

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I am a dedicated and detail-oriented Virtual Assistant who helps businesses and entrepreneurs stay organized, productive, and focused on their goals. I specialize in managing administrative tasks, handling emails and calendars, providing customer support, organizing data, and streamlining day-to-day operations. With strong communication skills, reliability, and a proactive approach, I ensure tasks are completed efficiently and professionally, allowing my clients to save time and grow their business.

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What makes me a valuable addition to any team is my strong work ethic, accountability, willingness to learn, and ability to adapt quickly to new systems and challenges. I bring the discipline of an educator, the initiative of a virtual assistant, and a genuine commitment to helping businesses operate efficiently and achieve their goals.

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ICT Professional and Project Manager with over three years of experience in systems administration, network management, web development, database operations and electoral technology. Currently Senior ICT, Voter Registration & Delimitation Officer at the Zimbabwe Electoral Commission (Midlands Province), overseeing ICT infrastructure, BVR kit management, boundary mapping and provincial reporting. Skilled in web development (HTML, JavaScript, and website and intranet design and maintenance), with research and analysis experience in STATA, results-based management and M&E system design. Recently completed a Postgraduate Diploma in Sustainable Project Management, Monitoring & Evaluation, bringing a results-focused approach to technology and programme delivery.”

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I am a Property manager at EPG Management (Elkaim Property Group) overseeing the full lifecycle of residential rental properties on behalf of owners. Manages leasing from inquiry through showings, applications, lease execution, and renewals. Markets vacancies across the MLS, Zillow Rentals, [link hidden], and similar platforms, using AppFolio, HubSpot, and ShowingTime to track leads and streamline scheduling. Serves as the main point of contact for tenants, handling payments, concerns, and move-ins and move-outs. Coordinates maintenance by issuing work orders, sourcing vendors, and reviewing estimates. Oversees finances, including delinquencies, bills, security deposit reconciliation, and owner distributions. Keeps properties compliant by managing rental licenses, lead certifications, and inspections. Sends owners weekly reports with data-backed pricing recommendations, and continually improves internal processes to boost efficiency.

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Executive Assistant with 3+ years of experience supporting founders and remote teams. Skilled in calendar management, inbox coordination, meeting scheduling, Slack, Google Workspace, and administrative support across CET, EAT, and overlapping US/Canada business hours.

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I’m a detail-oriented and performance-driven Customer Support and Virtual Assistant with over three years of experience supporting U.S.-based e-commerce brands and service businesses. I specialize in high-volume email and chat support, Shopify operations, CRM management, and administrative assistance. Throughout my career, I’ve handled order tracking, refunds, cancellations, chargeback prevention, billing concerns, and scheduling inquiries while maintaining strong accuracy and adherence to SOPs. I’m known for staying calm under pressure, multitasking efficiently, and communicating clearly in written English. I focus on resolving issues fully, protecting company revenue, and creating positive customer experiences. I think in solutions, understand customer psychology, and take ownership of every case I handle. In terms of work preferences, I am open to full-time remote roles, including fixed-term or long-term opportunities. I am comfortable working 40+ hours per week and can align with U.S. time zones or rotating schedules. I thrive in KPI-driven environments where speed, accuracy, and accountability matter. I work best in structured systems with clear processes, and I am always open to feedback and continuous improvement. My goal is to contribute long-term value to a company that prioritizes efficiency, service quality, and growth.

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