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Profile Description

I am a digital operations and marketing professional with skills across CRM management, lead generation, sales development, digital marketing, social media strategy, AI prompt engineering, and administrative support. I help businesses organize their sales processes, research potential customers, manage lead pipelines, coordinate follow-ups, and support their digital marketing activities. I am comfortable working with tools such as GoHighLevel, Salesforce, Apollo, and HubSpot to support business development and customer relationship management. My background includes AI training and data annotation projects, recruitment support, online tutoring, and business development activities. I also run AuraMoore Global Solutions, where I am developing services focused on business growth, sales development, talent solutions, and digital operations. **My core skills include:** - Lead generation and prospect research - CRM management and sales pipeline organization - Appointment setting and sales development support - Digital marketing and social media strategy - Recruitment coordination and candidate sourcing - Virtual assistance and administrative support - AI prompt engineering and data annotation - Online research and business support I hold a CertiProf Prompt Engineering Certificate, HubSpot Digital Marketing Certification, TEFL Certification, and Community & Environmental Health Certificate. I have also completed Social Media Management & Strategy training through AuraMoore Digital Academy. I am currently pursuing a Bachelor of Applied Science in Professional Studies. I am interested in remote opportunities with international businesses, marketing agencies, startups, and growing teams that value organization, adaptability, clear communication, and technology-enabled workflows. I look forward to contributing to a team where I can support business operations, strengthen customer outreach, and help improve the efficiency of everyday processes.

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Healthcare practice leaders and C-suite executives share a common bottleneck: administrative overload. When practice owners are buried under prior authorizations, chaotic intake queues, and fragmented patient workflows, clinical care and revenue growth suffer. Similarly, when founders spend hours triaging emails, managing multi-time-zone calendars, and tracking leads manually, high-level business strategy takes a backseat. I solve these operational bottlenecks. As a Healthcare Operations Specialist, Executive Assistant, and Medical VA, I step in as a strategic partner to streamline administrative workflows, automate recurring tasks, and keep operations running seamlessly. Whether optimizing EHR/EMR data management or driving outbound lead generation, I ensure practice leaders and executives regain 15+ hours a week to focus on what matters most—patient care and business expansion. What I Bring to Your Practice or Organization: Healthcare Operations & EMR/EHR Management:End-to-end support for patient intake optimization, prior authorization management, insurance verification, and data hygiene within systems like athenahealth (athenaNet), eClinicalWorks, and Epic—all while maintaining strict HIPAA compliance. C-Suite & Executive Support: High-level calendar and travel management across multiple time zones, C-suite inbox triage and gatekeeping, board meeting prep, expense tracking, and stakeholder communication. Lead Generation & Business Growth:Target audience prospecting, outbound email/LinkedIn campaign execution, lead scoring, and pipeline management using tools like [link hidden], HubSpot CRM, and Sales Navigator. Workflow & AI Automation: Designing smart, automated lead capture and administrative workflows using Zapier, Make, ChatGPT, and Claude to slash manual processing time. Core Tech Stack & Tools: EHR / EMR: athenahealth, eClinicalWorks, Epic, Kareo,Open dental,Therapy notes CRM & Sales: HubSpot, Salesforce, [link hidden], LinkedIn Sales Navigator Productivity & Automation:Zapier, Make, ChatGPT, Claude, Google Workspace, Microsoft 365, Notion, Trello, Asana Communication:** Slack, Zoom, Calendly,Google Calender ,Ring Central

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Detail-oriented Bookkeeper and Virtual Assistant with experience in financial recordkeeping, data entry, lead generation, and social media support. Skilled in QuickBooks Online, bank reconciliation, accounts payable and receivable, payroll, invoicing, and tax-related tasks (VAT & Non-VAT, GST, BAS). Experienced in supporting both local and international clients, including administrative tasks, email management, and outreach. Proficient in Excel & Google Sheets, data organization, and lead tracking, with a strong ability to maintain accurate records and keep operations organized and efficient. Reliable, adaptable, and committed to delivering consistent and high-quality work.

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I am a Social Media & Customer Support Specialist with experience in social media management, content creation, community engagement and customer communication. I enjoy helping brands build a strong online presence while ensuring customers receive timely, professional and friendly support. My background includes managing social media content, responding to customer inquiries, coordinating online communities and supporting digital marketing initiatives in fast-paced startup environments. I’m highly organized, adaptable and comfortable working remotely while managing multiple tasks efficiently.

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Actuarial Science and IT graduate with a strong foundation in data analysis, problem-solving, record management, and business operations, complemented by hands-on experience in financial analysis, actuarial modelling, data validation, and performance reporting. Experienced in utilizing Microsoft Excel, Microsoft Office Suite, Google Workspace, and data management tools to analyze information, maintain accuracy, generate reports, and support informed decision-making. Demonstrates exceptional attention to detail, organizational skills, and the ability to work independently while meeting deadlines and maintaining high standards of accuracy. Alongside a strong analytical background, possesses over two years of experience in customer relations, customer support, sales support, and complaint resolution within high-volume customer-facing environments. Proven ability to respond to customer inquiries, provide accurate information, resolve concerns professionally, maintain customer records, and build lasting client relationships. Skilled in handling customer interactions through phone, in-person, and digital communication channels, conducting follow-ups, escalating complex issues appropriately, and ensuring high levels of customer satisfaction. Recognized for excellent communication, empathy, problem-solving abilities, and a customer-first approach that consistently contributes to positive customer experiences and business growth

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I am a seasoned client success and marketing professional with 15+ years of experience leading client relationships, communications, VA support, and growth-focused delivery. I bring a polished, strategic, and highly dependable approach to managing stakeholders, coordinating teams, and translating insight into action. I am recognized for building trust, driving clarity, and helping clients achieve meaningful business results.

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Ojara Isaac is a results-driven and versatile professional with hands-on experience spanning digital marketing, data management, sales, and social media strategy. With a Bachelor of Business Education from Gulu University and practical experience across multiple industries, he brings a unique blend of analytical thinking and creative execution that delivers measurable results for businesses. As a Digital Marketing Expert, Ojara develops and implements data-driven campaigns that grow brand visibility, drive engagement, and convert audiences into loyal customers. His deep understanding of social media platforms — from content creation to audience targeting — allows him to craft strategies that speak directly to the right people at the right time. His background in Sales equips him with strong interpersonal skills, persuasive communication, and the ability to build lasting client relationships that consistently meet and exceed targets. As a Data Clerk, he demonstrates exceptional attention to detail, accuracy, and the ability to manage, organize, and interpret large volumes of information efficiently. What sets Ojara apart is his ability to wear multiple hats without compromising quality — switching seamlessly between creative strategy and analytical execution. He is self-motivated, deadline-driven, and thrives in both independent and team environments.

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A Digital Strategist by Trade, Growth Architect by Profession, and a Storyteller by Passion. With 6 years of expertise in digital marketing, I have been working my way around the dynamic worlds of Ask Media, Laundry Lounge, and Adele Dejak. I excel in turning raw data into meaningful engagements and ensuring that every click counts towards a bigger picture. In my journey, I have been crafting impactful strategies for different companies, including but not limited to House of Maji, Feline by Penny Winter, and several other foreign clients, achieving remarkable growth numbers. My expertise includes increasing ROI by 17%, amplifying brand awareness by 25% using multi-level social media campaigns, and successfully entering international markets with a 5% conversion rate in the US and Europe within only 3 months. I am a Paid Media expert, SEO genius, and Content Strategist fluent in Google Ads, Meta Business Suite, and Mailchimp. In addition, I am a creative individual familiar with Adobe Premiere Pro and UI/UX Wireframing—a technical problem solver with an obsession with data analysis!

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Business Development and Growth specialist skilled in sales, marketing and client management.I help Business attract clients, increase visibility and drive revenue through strategic outreach and content. Open to remote roles in sales, business development and marketing. I enjoy working with growing business where I contribute directly to client acquisition and revenue growth. I combine sales, marketing and communication to deliver real business growth.

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Motivated part-time education student eager to gain practical experience in teaching and classroom support. While I have no formal work experience yet, I am highly adaptable, quick to learn, and committed to developing the skills needed to contribute effectively. My academic background has strengthened my communication, observation, and problem-solving abilities, and I am enthusiastic about applying these in real-world settings. I value teamwork, inclusivity, and continuous improvement, and I am ready to take on responsibilities with dedication and a positive attitude.

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I am an Executive Assistant, Healthcare Virtual Assistant, and Operations Coordinator with over 10 years of experience supporting executives, healthcare providers, nonprofit organizations, and service-based businesses. I specialize in executive support, calendar and email management, project coordination, CRM management, patient scheduling, administrative support, reporting, and workflow optimization. I have experience working with U.S.-based healthcare organizations, home care agencies, medical practices, insurance companies, and nonprofit organizations, helping improve daily operations, streamline processes, and enhance client communication. I am proficient in Google Workspace, Microsoft Office, Canva, ClickUp, Asana, Trello, GoHighLevel, WellSky, RevolutionEHR, [link hidden], and Meta Business Suite. My strengths include project management, operations coordination, customer service, lead generation, social media management, documentation, SOP creation, KPI tracking, and process improvement. I am proactive, detail-oriented, highly organized, and committed to delivering reliable, high-quality remote support that helps businesses grow efficiently.

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Experienced Virtual Assistant with a background in customer service, sales support, real estate administration, lead management, CRM management, data entry, and appointment setting. I am highly organized, detail-oriented, reliable, and comfortable working independently in a remote environment. I communicate professionally, learn new tools quickly, and am committed to providing excellent customer service and supporting business operations.

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E-commerce & Growth Marketing Consultant | D2C & B2C | Shopify, Amazon, CRO & Lifecycle Marketing I’m a CIM-certified digital marketing and e-commerce professional with 9+ years of experience across wellness, healthcare, and consumer electronics, including Hi-Lyte, My 1Health, and LG Electronics. My strength is connecting customer acquisition, the online shopping experience, and retention. I combine growth strategy with hands-on execution across storefront optimisation, performance marketing, CRM, SEO, and product launches, focusing on online sales, conversion, and marketing efficiency. I have worked with US consumer brands and across international markets, coordinating creative, development, product, sales and external partners to deliver campaigns and e-commerce projects. SELECTED EXPERIENCE AND IMPACT Hi-Lyte | E-commerce & Growth Marketing • Supported the Adapted Nutrition to Hi-Lyte rebrand, including a Shopify storefront overhaul, content migration and brand alignment. • Improved product-page conversion through layout, imagery and CTA optimisation, and supported strong Meta retargeting performance by aligning product pages with campaign creative. • Managed storefront merchandising and promotional experiences across product launches, seasonal campaigns, bundles, subscription offers and VIP initiatives. • Improved email deliverability through audience segmentation, database cleanup and platform migration, with subsequent work spanning Klaviyo campaigns and lifecycle automation. • Coordinated Shopify and Amazon fulfilment workflows, including SKU alignment, inventory coordination and subscription-order troubleshooting. My 1Health | Global Growth Marketing • Increased online sales by 26%, improved ROAS by 20% and grew organic traffic by 125% year over year. • Led acquisition strategy across paid media, SEO, content and partner channels, covering budget allocation, campaign optimisation and landing-page experimentation. • Developed segmented lifecycle programmes for onboarding, education, retention and reactivation. • Translated analytics, CRM and advertising data into performance reporting, forecasts and channel recommendations. LG Electronics East Africa | Digital Marketing & E-commerce • Managed digital commerce activity across 7 countries and 11 retail partners, covering product merchandising, channel campaigns and online go-to-market execution. • Increased “Where to Buy” clicks by 462% and conversion rate by 1,027%, with annual website traffic reaching 2.7 million. • Coordinated new product introductions and promotional campaigns across product, marketing, sales and retail partners. • Optimised product visibility and customer journeys across brand websites and retail e-commerce channels. CORE EXPERTISE • E-commerce strategy and management • Shopify storefront optimisation • Amazon marketplace management • Conversion rate optimisation • Paid acquisition • CRM and lifecycle marketing • Subscription programmes • Product launches and merchandising • SEO and content strategy • Analytics and attribution • Cross-functional project management PLATFORMS AND TOOLS Shopify, Klaviyo, Google Ads, Meta Ads, GA4, Google Tag Manager, Google Search Console, SEMrush, HubSpot and Mailchimp. I’m seeking e-commerce and growth marketing opportunities with D2C and B2C brands where online sales are a core revenue channel, particularly roles combining commercial planning, acquisition, storefront performance and customer retention.

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Work Preferences Preferred Roles: Digital Marketer, Social Media Manager, Digital Executive Specialist, Web Developer, or Business Development Executive. Employment Type: Full-time (onsite, remote, or hybrid). Preferred Location: Open to opportunities in Kenya or internationally. Work Environment: Collaborative, innovative, and growth-driven teams where creativity, performance, and leadership are valued. Availability: Immediate. Professional Summary I’m a dynamic and results-oriented professional with proven experience in digital marketing, social media management, web development, and business growth strategy. Over the past several years, I’ve successfully led campaigns that significantly increased online engagement, brand visibility, and customer conversions. My expertise spans strategic planning, content creation, analytics, and cross-platform marketing, with a strong foundation in graphic design, branding, and customer success. With a background in Public Administration and Leadership, I combine analytical and creative thinking to deliver solutions that drive measurable business results. I am passionate about using digital tools to connect brands with their audiences, optimize performance, and build sustainable growth. Adaptable, innovative, and driven, I’m ready to contribute to organizations that value excellence, innovation, and long-term impact.

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My passion is satisfying customer's needs and writing. Results-driven and highly dependable professional with proven experience as a Technical Writer, E-commerce Virtual Assistant, and NFT Virtual Assistant. Recognized for delivering accurate, high-quality work while maintaining exceptional attention to detail, integrity, and professionalism. Skilled in technical documentation, online store management, product listing optimization, customer service, order processing, data entry, and administrative support. Experienced in NFT project operations, including community management, Discord moderation, content creation, social media engagement, and whitelist administration. Strong ability to learn new systems quickly, manage multiple priorities, and work independently in fast-paced remote environments. Committed to accuracy over speed, proactive problem-solving, and providing outstanding support that drives business growth, operational efficiency, and customer satisfaction. A reliable team member who consistently meets deadlines and exceeds expectations.

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I am a Virtual Assistant with over 15 years of experience, which, in Internet years, basically makes me a seasoned pioneer of the digital frontier. My professional philosophy is simple: I am deeply invested in my clients' success because when you shine, I win. I don't just handle tasks; I bring a sense of calm and order to the daily chaos, ensuring my clients have the breathing room they need to truly succeed. Whether I’m diving into paralegal research, hunting down high-quality prospects through lead generation, or masterfully navigating the ever-changing world of social media management, I bring a unique blend of technical grit and human connection to the table. I’ve spent over a decade sharpening my skills in technical support, customer service, and strategic planning, allowing me to bridge the gap between complex problem-solving and seamless client relationship management. With an educational background in Medical Technology, I possess a natural eye for detail and a diagnostic approach to business challenges. I identify the pain points and apply the right solutions before they become symptoms. If you’re looking for a partner who learns as fast as she executes and treats your business goals like her own, let’s build something successful together.

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Virtual Assistant and Executive Support Specialist with 4+ years of combined experience in administrative operations, executive assistance, sales, and client support. Skilled in managing schedules, coordinating tasks, handling confidential information, maintaining digital records, and streamlining workflows. Tech-savvy, detail-oriented, proactive, and quick to adapt to new tools and processes.

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I am a highly organised and results-driven professional with experience in customer service, virtual assistance, sales, client relationship management and business operations. Through my experience as a Customer Service Agent, Independent Sales Agent and Founder of Beauty by Excel Studio, I have developed strong communication, problem-solving, administrative and multitasking skills. I am experienced in managing customer enquiries, handling bookings, coordinating appointments, maintaining records, processing payments, resolving complaints and ensuring excellent client experiences. I am comfortable working independently, learning new digital tools and managing multiple responsibilities in fast-paced environments. I am seeking a remote opportunity where I can contribute my skills, provide exceptional support and grow professionally.

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Hello there. I am Cynthia Ndegwa. A Creative Strategist and Brand Consultant. For years, I’ve helped brands, from luxury jewelry to wellness startups find their voice and connect meaningfully with their audiences. My background in psychology and communication fuels how I shape stories, launch campaigns, and build communities that feel real and relatable I blend strategic thinking with creative storytelling. Whether it’s crafting a brand voice, designing social media strategies, or analyzing what makes people tick, I focus on creating work that’s not just eye-catching it’s human-centered and purposeful. I believe the best work happens when strategy meets soul. I don’t just execute ideas, I build genuine connections between brands and the people they serve. If you’re looking for someone who cares deeply about impact, clarity, and creativity, I’d love to bring that energy to your team.

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I am an experienced Virtual Assistant specializing in comprehensive administrative support, email management, and executive data handling. I bring advanced proficiency in managing complex inboxes, handling professional correspondence with zero errors, and keeping digital workflows organized. With over 5 years of professional corporate communications background, I possess a sharp eye for detail, strong organizational skills, and absolute reliability under pressure. I am fully equipped to streamline your daily administrative tasks, manage email scheduling seamlessly, and deliver exceptional support to keep your operations running smoothly.

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