Marketing & PR | Client Success | Account Management guruMarketing & PR | Client Success | Account Management guru
Caroline
ID Verified$799
per month
($5/hour)
Profile Description
I am a seasoned client success and marketing professional with 15+ years of experience leading client relationships, communications, VA support, and growth-focused delivery. I bring a polished, strategic, and highly dependable approach to managing stakeholders, coordinating teams, and translating insight into action. I am recognized for building trust, driving clarity, and helping clients achieve meaningful business results.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Marketing & Growth
Virtual Assistance & Admin
Sales & Business Development
Customer Success
Work Experience
Client Services Director & Virtual Assistant
iBrand Limited
Sep 2016 - Present
Job Responsibilities:
• Managing 10+ client accounts at once — owning onboarding, communication, reporting, and renewals from start to finish. • Running Meta Ads campaigns end-to-end using Meta Business Suite: targeting, budgets, creative testing, and ROI tracking. • Delivering daily and monthly reports to senior stakeholders, tracking sentiment, coverage, and performance using Hootsuite and internal dashboards. • Coor...
Quick Stats
Certifications
Education
Bachelor's Degree
United States International University- Africa
2022 - 2025