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Account Manager and Digital Marketing professional with over 3 years of experience managing client relationships, coordinating marketing campaigns and delivering branding, digital marketing, and event projects. Experienced in campaign coordination, Meta Ads, content marketing, project management and stakeholder communication. I thrive in fast-paced remote environments, managing multiple client accounts while ensuring projects are delivered on time and clients receive exceptional service. Proactive, organized and adaptable, I quickly learn new tools and processes to help businesses grow efficiently.

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CPA-qualified (Parts I, II & III) accounting professional with nearly four years of experience in accounts receivable, billing, bookkeeping, and client support for U.S. and international clients. Skilled in QuickBooks Online, Xero, and Microsoft Dynamics 365, with 99%+ accuracy in invoicing, payment application, reconciliations, and collections follow-up. HIPAA-certified, with U.S. healthcare billing training covering insurance verification, claims, and denial management. Remote-native and experienced in handling 60+ daily client interactions by phone, email, and chat while maintaining a 98% quality rating. Available for the U.S, UK and AU business hours

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Mechanical Engineer with a BSc in Mechanical & Manufacturing Engineering from JKUAT and over seven years of hands-on experience in industrial plant installation, commissioning, and 3D construction printing. Currently a Mechanical Engineer and 3D Construction Printer Operator at 14Trees Ltd, where I operate and supervise large-scale printers that build structures on site from CAD models. My work covers gantry setup and calibration, monitoring of extrusion and material parameters, fault diagnosis, and preventive and corrective maintenance of mechanical, hydraulic, and electrical systems. Previously, I installed and commissioned milling plant machinery for JLS Management and Unigrain Equipment, where I also trained junior technicians and prepared technical documentation. Alongside my engineering work, I offer data entry, virtual assistant, and administrative support. I keep accurate operational data, maintenance logs, and production reports, coordinate with multiple teams, and use project management tools such as [link hidden]. I’m detail-oriented, reliable, and organized, and I deliver accurate, well-documented work on schedule.

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I am a highly organized administrative professional with strong experience in Human Resource operations, office administration, and coordination within the hospitality industry. With several years of experience supporting management teams, I have developed excellent skills in communication, documentation, scheduling, and problem-solving. I am proficient in tools such as Microsoft Office, Google Workspace, email management systems, and HR documentation processes. My background as a Human Resource Officer has equipped me with the ability to handle sensitive information, maintain accurate records, coordinate meetings, prepare reports, and support daily business operations efficiently. As a Virtual Assistant, I bring professionalism, reliability, and attention to detail to every task. My goal is to help clients save time, stay organized, and focus on growing their businesses while I manage the administrative and operational support behind the scenes.

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I am a proactive Executive Assistant who operates as a true partner to business leaders. I help streamline daily workflows, anticipate priorities, manage competing demands and ensure that important initiatives move from ideas to execution. I take ownership of high impact initiatives, coordinate stakeholders, maintain accountability and create the structure leaders need to stay focused on growth, strategy and decision-making. I am adaptable, dependable, highly organized, and solution oriented. I understand that every business leader has different working styles and priorities, so I am flexible with working hours and willing to align my availability with the business leader’s preferred schedule and the needs of the business.

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With over 7 years of hands-on experience in administration, data handling, customer service, and operations, I bring reliability, accuracy, and a practical approach to every task. I am experienced in maintaining records, checking information for errors, updating systems, handling customer inquiries, and supporting daily business activities. I take deadlines seriously, communicate clearly, and can adapt to new tools and working procedures. I am available to work across different time zones, including US and UK hours, and ready to provide dependable support to businesses that need someone they can count on.

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Diploma in information science and RecordsManagement with 4 years background experience in Records management, operations and logistics

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I am a dedicated customer support professional with 3 years of experience, including over 2 years working in a fast-paced BPO environment handling Finance and customer accounts. I enjoy helping people solve problems and explaining technical issues in a simple and clear way. I am skilled in handling calls, chats, and emails, troubleshooting issues, and staying calm and patient even with difficult customers. I have experience using CRM and ticketing tools, and I always focus on providing a positive customer experience. What makes me a great hire is that I am a fast learner, reliable, empathetic, and truly passionate about helping customers. I bring strong communication skills, a problem-solving mindset, and a commitment to getting the issue resolved the first time.

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I'm a results-driven Team Lead with nearly 9 years in BPO, recognized for driving performance, coaching diverse teams, and delivering operational excellence. I empower agents to innovate, grow, and consistently exceed client expectations through a leadership style that blends adaptability with accountability. Beyond leadership, I bring strong expertise in real estate analysis—creating Broker Price Opinions, evaluating comparables, preparing Monthly Marketing Reports, and guiding clients in market activity assessments. My background also includes billing management—reviewing invoices, creating bills, and ensuring accurate approvals—strengthening both efficiency and client satisfaction. I further contribute value through data entry precision and live chat support experience, reinforcing accuracy, responsiveness, and customer-centric service across business processes. This unique blend of skills positions me as a versatile professional capable of bridging operations, client relations, and analytical functions to achieve sustainable results.

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Results-driven B2B sales and customer service professional with 10+ years of cross-industry experience spanning outbound sales, lead generation, appointment setting, and operations management. Proven track record includes generating 20,000+ B2B leads solo at 7th Growth Marketing and booking 100+ site visits through high-volume cold calling at Prime Waters Properties. Spent six-plus years as Customer Service and Operations Manager at PathEx Logistics Services, building strong skills in client relationship management, team coordination, and process efficiency. Background also includes banking experience at Wema Bank, Access Bank, and Sterling Bank, alongside broadcast media and mass communication training. Currently focused on remote appointment-setting, SDR, and virtual assistant roles, bringing a disciplined, target-driven approach and strong verbal and written communication skills to every client interaction. Comfortable working across CRMs, outreach tools, and AI-assisted workflows, with a growing parallel focus in AI model training and annotation work.

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Proficient in Google Workspace, digital communication suites, and task management systems and detail oriented.

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Administrative & Operations Support | Payroll | Accounting | Client Service | 6+ Years' Experience Administrative and Operations Support professional with 6+ years of experience supporting business owners and teams across administration, payroll, accounting and customer service. Skilled in payroll processing for 300+ employees, accounts payable, invoice management, reconciliations, employee records and operational coordination. Experienced with Vanilla Payroll, Sage One, Sage Evolution, QuickBooks, Excel, Trello and Asana. A proactive, detail-oriented and dependable professional who takes ownership, works independently and manages competing priorities effectively. Committed to delivering accurate, efficient and reliable support while anticipating business needs and ensuring tasks are followed through from start to finish.

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Greetings! Adrian here, a Customer Support Specialist with more than 5 years of experience in chat and phone-based support, 3 years in content moderation for social media marketplaces, and recent compliance experience in a multimedia company. Skilled in resolving customer concerns with empathy, accuracy, and professionalism while ensuring adherence to company policies and regulatory standards. Known for strong communication, problem-solving, and adaptability across fast-paced environments, with a proven ability to de-escalate complex situations, explain technical issues clearly, and maintain customer trust. Seeking to contribute expertise in customer care and compliance to a dynamic and growth-driven team.

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Experienced Virtual Assistant and Social Media Manager with a strong background in digital marketing, content creation, SEO, and graphic design. Proficient in Google Analytics, PPC Ads, and Canva. I help brands grow by boosting visibility, managing campaigns, and driving engagement through data-driven strategies. Key Achievements: Boosted social media engagement by 30% Increased organic traffic through SEO optimization Managed PPC campaigns with high conversion rates Delivered consistent, branded content across platforms

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Results-driven and adaptive Customer Service & Sales Professional with over 6 years of BPO experience specializing in e-commerce, financial services, healthcare, and retail operations. Proven track record in driving revenue growth through strategic upselling, cross-selling, and active customer retention. Skilled in managing subscription inquiries, order recovery, and complex customer disputes while delivering exceptional customer satisfaction.

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4 years’ experience in coordination and administrative support, managing schedules, travel arrangements, bookings, invoicing, client communication and daily operations.

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Administrative and client-facing professional with almost three years of experience across public-sector data capturing, records management, and client support, plus remote call-centre experience following up on leads and booking appointments for a US client. Comfortable with high-volume, detail-driven work, CRM systems, and phone-based customer communication, whether processing applications, capturing records, or handling inbound and outbound calls. Reliable, quick to learn new systems, and adaptable across admin, data, and customer-facing roles.

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With 3 years and 6 months of hands-on experience in the fast-paced BPO industry handling dynamic healthcare accounts, I bring corporate-grade reliability and organization straight to your business. Most recently, as a Billing and Benefits Specialist, I took the administrative burden off healthcare providers by managing insurance verifications and claims-related processes for them. This background shaped my adaptability, fast-paced multi-tasking, and commitment to accuracy. On the other hand, I also leveraged self-taught video editing skills—utilizing tools such as Canva and Filmora, to produce engaging visual content. By transforming a creative passion into a dependable skillset, I have consistently delivered polished and creative video projects. Now, as a Virtual Assistant, I use these exact skills to bring corporate-level organization, efficiency, and peace of mind to my clients' businesses

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My name is Opéyemi and I’m a Virtual Assistant. I help busy founders, CEOs, and growing teams build and maintain organized, efficient and streamlined systems. I support businesses with: •Administrative operations: Data Entry, Calendar Management and Appointment Scheduling. •Travel Support: including flight/hotel bookings, itinerary creation, and managing travel logistics. •Project management and workflow automation: Utilizing tools such as Notion to track deadlines, update task pipelines, and ensure project milestones are met. Click the 'Message' button to start a conversation!

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Nthabiseng Matlala Administrative & Operations Coordinator | Business Support | Sales & Marketing | Digital Content Creation A versatile administrative and operations professional with experience in office administration, business support, sales and marketing, customer relations and operational coordination. Skilled in managing administrative processes, coordinating activities, maintaining client relationships and supporting business operations. Also experienced in digital marketing, influencer campaigns and brand partnerships.

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