Medical Billing & Benefits Specialist; Casual Video EditorMedical Billing & Benefits Specialist; Casual Video Editor
Liane
$130
per month
($1/hour)
Profile Description
With 3 years and 6 months of hands-on experience in the fast-paced BPO industry handling dynamic healthcare accounts, I bring corporate-grade reliability and organization straight to your business. Most recently, as a Billing and Benefits Specialist, I took the administrative burden off healthcare providers by managing insurance verifications and claims-related processes for them. This background shaped my adaptability, fast-paced multi-tasking, and commitment to accuracy. On the other hand, ...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Customer Success
Design & Creative
Specialized Skills
Virtual Assistance & Admin
Work Experience
Customer Service Representative
Transcom
Oct 2025 - Nov 2026
Job Responsibilities:
- Navigated multiple payer portals to confirm patient benefits, verify eligibility, and secure timely authorizations that minimize claim denials. - Resolves complex billing inquiries through professional email communication and proactive outbound outreach to ensure high patient satisfaction.
Team Manager
Alorica
Jun 2025 - Aug 2026
Job Responsibilities:
Directing team operations and productivity to ensure efficient alignment with shared organizational objectives.
Customer Service Representative
Alorica
Aug 2024 - May 2025
Job Responsibilities:
Distributing beneficial information and answering over-the-phone medical insurance plan questions, as well as claims discrepancies, to ensure satisfaction with customers.
Customer Service Representative
Teleperformance
Sep 2022 - Feb 2023
Job Responsibilities:
Providing satisfaction to customers by providing beneficial information, responding to inquiries, and handling complaints through inbound calls.
Quick Stats
Education
High-school
Davao City National High School
2017 - 2022