Virtual Assistant/ Customer support/ Data entry specialistVirtual Assistant/ Customer support/ Data entry specialist
Wamuyu
ID Verified$1,000
per month
($6/hour)
Profile Description
Detail-oriented and dependable Virtual Assistant and Administrative Support professional with experience in customer service, data entry, order processing, and operations coordination. Skilled in managing records, tracking tasks, supporting teams, and maintaining accurate systems while following SOPs and deadlines. Known for reliability, clear communication, and delivering consistent, high-quality work in remote environments. Flexible with work schedules across time zones and comfortable support...
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Sales & Business Development
Real Estate Operations
Marketing & Growth
Finance & Accounting
E-commerce & Marketplace
Design & Creative
Data & Analytics
Customer Success
Content & Writing
Software Development
Work Experience
Virtual Assistant
Freelance
Jan 2025 - Present
Job Responsibilities:
• Entered, updated, and maintained client records, spreadsheets, and digital databases with high accuracy. • Reviewed documents for completeness and corrected discrepancies before submission. • Organized and maintained structured file systems in Google Drive and shared folders. • Generated reports and trackers to monitor tasks, deadlines, and deliverables. • Handled confidential business informati...
Freelance Researcher & Administrative Support
Freelance
Feb 2013 - Present
Job Responsibilities:
• Collected, compiled, and entered data into spreadsheets and reports for multiple client projects. • Verified information integrity and cross-checked sources to ensure accuracy. • Maintained organized databases and document repositories. • Assisted with recurring administrative tasks and documentation preparation.
Customer Service Representative
Jumia Foods
Apr 2022 - Jun 2023
Job Responsibilities:
• Processed high volumes of customer orders and account information daily with accuracy. • Updated CRM systems and maintained clean, reliable records. • Verified order details and resolved discrepancies before final processing. • Documented customer interactions and maintained organized data logs. • Met strict response time and quality standards in a fast-paced environment.