Admin/Virtual Assistant/Executive Virtual AssistantAdmin/Virtual Assistant/Executive Virtual Assistant

Key Achievements:

What I Can Help You With As an Executive Virtual Assistant (ALX certified), I help busy entrepreneurs, executives, and professionals get out of the operational weeds and back into leading, growing, and focusing on what actually matters. I bring a problem-solving mindset to everything I do. I don't just manage tasks, I remove friction before it lands on your plate. Here's what I can do for you: Calendar & Time Management: Build intelligent scheduling systems that protect your deep work and strategic time. Inbox Management: Implement triage workflows so you only see what needs your attention — not every CC or newsletter. Travel Planning & Logistics: Handle end-to-end travel arrangements, from flights to itineraries to last-minute changes, so you move seamlessly. Process & Automation Support: Spot repetitive, manual tasks and set up systems that eliminate busywork for good. General Admin & Organization: Keep your documents, follow-ups, and priorities organized so nothing slips through the cracks. Anticipating Problems: I think a few steps ahead, so issues get solved before they become your problem. If you're a busy executive, coach, or founder ready to step out of the day-to-day chaos and back into leadership, let's talk. Book a Discovery Call via the link in my profile.

Key Achievements:

Founded and independently managed a fashion design business, transitioning from hands-on production to full business operations and client management. Currently responsible for administrative, communication, and marketing functions while delegating production work. Key achievements & experience: Managed end-to-end client communication, ensuring a smooth and professional customer experience Organized schedules, appointments, and project timelines, improving workflow efficiency Maintained business records, files, and order tracking systems Handled marketing and social media content, improving customer engagement and visibility Delegated production tasks and shifted focus to operations, strengthening business structure Developed strong practical skills in email management, scheduling, and client support

Key Achievements:

Managed teachers daily schedules, including booking LAMDA lessons, rehearsals, and exam sessions across multiple students and venues. Handled all client communication (students and parents), responding to inquiries, sending lesson reminders, and updating them to progress or exam dates. Processed student registrations, fee collection, and invoicing, ensuring timely payments and accurate financial records. Assisted in preparing teaching materials, scripts, monologues, and backing tracks for lessons and showcase events. Typed correspondence, meeting notes, and performance reports; handled errands and personal tasks as needed to support my employers creative work.

Key Achievements:

Maintained and updated physical and electronic personnel records (staff files), ensuring compliance HR audit requirements. Responded to basic employee inquiries regarding HR policies, leave balances, and statutory deductions. Participated in payroll preparation by collecting and verifying attendance, leave applications, and overtime schedules. Assisted in organizing staff training sessions, workshops, and performance management activities, including tracking training attendance and feedback. Helped administer staff medical cover (internal processes) and other employee benefits in coordination with relevant departments. Prepared HR reports, staff lists, and internal correspondence (e.g., confirmation, transfer, and termination letters) for review by HR officers.

Key Achievements:

· Oversaw daily store operations, including opening/closing procedures, cash handling, and security compliance. · Managed inventory control: conducted regular stock counts, reconciled discrepancies, and coordinated with warehouse for timely replenishment. · Monitored sales floor appearance and merchandising, ensuring displays were attractive, organized, and aligned with brand guidelines. · Handled customer complaints and returns professionally, resolving issues to maintain customer satisfaction and brand reputation. · Supervised cashiers, audited till balances, and prepared daily sales deposits and end-of-day reports for management.

Key Achievements:

· Managed daily office operations, including answering phone calls, responding to emails, and handling walk-in inquiries from members and prospects. · Processed membership registrations, renewals, and freezes, ensuring accurate data entry into the gym management system. · Handled membership fee collections, issued receipts, tracked overdue accounts, and prepared daily financial reconciliations. · Scheduled personal training sessions, group classes, and facility maintenance activities, avoiding conflicts and maximizing gym utilization. · Maintained member records, emergency contact details, and health waiver forms in compliance with data protection policies. · Assisted in organizing fitness challenges, promotional events, and member retention campaigns, including communication and follow-ups. · Managed office supplies, cleaning schedules, equipment inventory, and ordered replacements for small gym accessories (e.g., towels, water, first-aid items). · Addressed member complaints and feedback promptly, escalating facility or trainer issues to the gym owner when necessary. · Prepared staff rotas for reception and cleaning teams, tracked attendance, and reported payroll hours