Regina

Virtual Assistant

Regina

1,100/mo
Mabalacat, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Over the last 7+ years, I've built my career around helping businesses stay organized, supporting customers, and making day to day operations run smoothly. From customer service and customer success to executive assistance and administrative support, I've worn many hats and genuinely enjoy being the person people can rely on to get things done. I've worked with clients and customers through phone, email, chat, and virtual platforms, helping solve problems, manage schedules, coordinate operation...

Top Skills

Phone Support · 7 yearsCalendar Management · 4 yearsCalendly · 4 yearsCanva · 4 yearsData Entry · 4 years

Skills & Expertise

Content & Writing

Blog WritingIntermediate
Email CopywritingIntermediate
Landing Page CopyIntermediate
UX WritingIntermediate
Product DescriptionsIntermediate

Customer Success

Phone SupportExpert
Social Media SupportAdvanced
Lead ManagementAdvanced
Live Chat SupportIntermediate
Email SupportIntermediate
Technical SupportIntermediate
LiveChatIntermediate
Customer.ioIntermediate

Data & Analytics

Excel (Advanced)Advanced
Google Sheets (Advanced)Advanced
A/B TestingAdvanced

Design & Creative

CanvaAdvanced
Logo DesignAdvanced
Social Media GraphicsAdvanced
Presentation DesignAdvanced
Adobe Premiere ProIntermediate
Adobe PhotoshopBeginner

E-commerce & Marketplace

Order FulfillmentAdvanced
ShopifyIntermediate
Product Listing OptimizationIntermediate
Inventory ManagementIntermediate
Order ProcessingIntermediate
TikTok ShopIntermediate
Facebook MarketplaceIntermediate
GorgiasIntermediate

Finance & Accounting

QuickBooksBeginner

Human Resources

HR ManagementAdvanced
SOP WritingAdvanced
TimekeepingIntermediate
PayrollIntermediate
US RecruitingIntermediate
Technical RecruitingIntermediate
Candidate SourcingIntermediate
RecruitmentIntermediate

Marketing & Growth

HubSpotAdvanced
Influencer OutreachIntermediate

Sales & Business Development

Lead GenerationAdvanced
Warm Outreach & Appointment SettingAdvanced
B2B SalesIntermediate
B2C SalesIntermediate
Cold CallingIntermediate
Cold Email OutreachIntermediate
Account ManagementIntermediate
Sales PresentationsIntermediate
Linkedin OutreachIntermediate
SalesforceIntermediate
Apollo.ioIntermediate
ZoomInfoIntermediate
Hunter.ioIntermediate

Software Development

WordPress DeveloperIntermediate

Specialized Skills

OnboardingAdvanced
Corporate TrainingAdvanced
Coaching & MentoringAdvanced
Online Course CreationIntermediate
Language TeachingIntermediate
Contract ReviewBeginner

Virtual Assistance & Admin

Calendar ManagementAdvanced
Email ManagementAdvanced
Document ManagementAdvanced
Data EntryAdvanced
Meeting CoordinationAdvanced
Executive Assistant ServicesAdvanced
Personal Assistant ServicesAdvanced
Research & Information GatheringAdvanced
CalendlyAdvanced
NotionAdvanced
Travel PlanningIntermediate
AsanaIntermediate
ClickUpIntermediate
Monday.comIntermediate

Quick Stats

Age28 years
English LevelFluent
ID VerificationNot verified
Portfolio
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Education

Associate's Degree

Asian Institute of E-commerce

2011 - 2014