Executive Virtual Assistant | Appointment SetterExecutive Virtual Assistant | Appointment Setter

Key Achievements:

Qualify and generate leads through outbound calls, inbound calls and emails to introduce the company’s services Update and maintain CRM records Handle objections and keep conversations on track Confirm and set appointments Work closely with the sales team to hit booking targets Generate leads for the sales team

Key Achievements:

Plan and post content on social media, making sure everything matches the brand’s voice and goals Reply to messages and comments, and keep the online community active and engaged Track performance (likes, reach, sales, etc.) and adjust strategies based on what’s working Create simple graphics, captions, and coordinate with designers or clients when needed Manage calendar, meetings, and daily schedule Handle emails, follow ups, and communication with clients or partners Organize files, prepare reports, and make sure day to day tasks run smoothly

Key Achievements:

Handle patient, provider, and home care client inquiries via phone, email, or chat. Coordinates home care services, communicates with clients and caregivers, and ensures smooth, ongoing support. Verify insurance, process medical claims, and coordinate home care services. Maintain and update patient and home care records while ensuring confidentiality. Resolve complaints and provide high-quality support to patients and clients. Generate reports, track account performance, and ensure compliance with HIPAA.

Key Achievements:

Investigate customer complaints, identify the cause, and provide clear solutions Handle inbound and outbound calls for inquiries, product details, and service information Promote and upsell products/services based on customer needs to meet or exceed sales targets Process orders, requests, and payments accurately using company systems or CRM tools Process flight and hotel booking inquiries Manage flight and hotel bookings Handle customer requests and inquiries through chat and email