Patricia

Accounting/ Executive Assistant/ Customer Support

Patricia

ID Verified
850/mo
Davao City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

For the past 10 years, I’ve been working as a Virtual Assistant, specializing in administrative and executive support, customer service, client relations, sales coordination, appointment setting, and e-commerce operations. I provide high-level executive assistance, including calendar, inbox, and email management, meeting coordination, and report and presentation preparation, allowing business leaders to focus on their core strategic objectives while I manage the day-to-day operations. In the c...

Top Skills

Facebook Marketplace · 5 yearsHubSpot · 4 yearsPhone Support · 4 yearsB2B Sales · 3 yearsB2C Sales · 3 years

Skills & Expertise

E-commerce & Marketplace

Facebook MarketplaceExpert
ShopifyAdvanced
Order ProcessingIntermediate
EtsyBeginner
GorgiasBeginner
WordPressBeginner
BigCommerceBeginner
eBayBeginner
TikTok ShopBeginner
Amazon FBABeginner
Product Listing OptimizationBeginner
DropshippingBeginner

Finance & Accounting

QuickBooksBeginner
FreshBooksBeginner
BookkeepingBeginner
Accounts Payable/ReceivableBeginner

AI & Automation

GitHub CopilotBeginner
ZapierBeginner
OpenAI APIBeginner
Data LabelingBeginner

Content & Writing

Blog WritingBeginner
CopywritingBeginner
Creative WritingBeginner

Customer Success

Phone SupportAdvanced
Email SupportAdvanced
ZendeskAdvanced
Live Chat SupportIntermediate
LiveChatIntermediate
Social Media SupportBeginner
Ticket ManagementBeginner
Technical SupportBeginner
Video SupportBeginner
FreshdeskBeginner
Customer.ioBeginner

Data & Analytics

Excel (Advanced)Beginner
Google Sheets (Advanced)Beginner
Data MiningBeginner

Design & Creative

CanvaIntermediate
Adobe PhotoshopBeginner
CapCutBeginner
Video EditingBeginner

Marketing & Growth

HubSpotAdvanced
TikTok AdsBeginner
Meta Ads (Facebook/Instagram)Beginner
LinkedIn AdsBeginner
Content MarketingBeginner
ChatGPT for MarketingBeginner
GoHighLevelBeginner
Community ManagementBeginner
Content StrategyBeginner
Instagram GrowthBeginner
TikTok GrowthBeginner
LinkedIn OptimizationBeginner
ThreadsBeginner
ActiveCampaignBeginner
MailchimpBeginner
Hootsuite/BufferBeginner

Sales & Business Development

B2C SalesAdvanced
B2B SalesAdvanced
Cold CallingAdvanced
SalesforceAdvanced
Lead GenerationBeginner
Cold Email OutreachBeginner
Sales Funnel ManagementBeginner
NegotiationBeginner
Zoho CRMBeginner
PipedriveBeginner

Software Development

JavaScript (ES6+)Beginner
AzureBeginner
Java (Spring Boot)Beginner
HTML5/CSS3Beginner

Work Experience

Accounting and Bookeeping/ Admin Property Manager

BSFR Property Management and Highmarks Residential

Sep 2024 - Present

Key Achievements:

Spearheaded financial data management and portfolio accounting for international real estate assets using Yardi Voyager and MRI Software. Executed end-to-end processing of tenant accounts, commercial lease abstractions, and specialized ledger adjustments with zero data entry errors. Managed monthly accounts payable/receivable (AP/AR) cycles, general ledger reconciliations, and cash flow forecasting for highvalue properties. Recorded income and expenses, processing rent payments, sending invoices, reconciling bank accounts, and managing vendor payments,. Automated complex common area maintenance (CAM) and NNN reconciliations to streamline client reporting and investor transparent documentation. Collaborated directly with property managers, external auditors, and international landlords to ensure strict compliance with global IFRS standards. Managed property listings, documentation, and client communications to support real estate operations. Handled client inquiries, provided property information, and ensured timely follow-ups to maintain strong client relationships. Tracked transactions, updated CRMs, monitored deadlines, and ensured all required documents were completed on time. Assisted with marketing tasks such as creating flyers, social media posts, and promotional materials for listings.

ShopifyGorgiasFreshBooksEtsyOrder ProcessingBookkeepingFacebook MarketplaceQuickBooksAccounts Payable/ReceivableOpenAI APICopywritingBlog WritingData LabelingCreative WritingLive Chat SupportTechnical SupportSocial Media SupportWordPressVideo SupportPhone SupportTicket ManagementEmail SupportCustomer.ioFreshdeskExcel (Advanced)ZendeskLiveChatAdobe PhotoshopCanvaGoogle Sheets (Advanced)Video EditingTikTok ShopCapCutMeta Ads (Facebook/Instagram)LinkedIn AdsTikTok AdsContent MarketingHubSpotGoHighLevelInstagram GrowthThreadsB2C SalesLead GenerationB2B SalesCold Email OutreachSalesforceZoho CRMSales Funnel ManagementCold CallingHootsuite/BufferAzure

Quick Stats

Age31 years
English LevelFluent
ID VerificationVerified