Mark

Property Management Admin Assistant

Mark

ID Verified
1,500/mo
Bacolod, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

Hi, I’m Mark, a Virtual Assistant with several years of experience in property management, leasing administration, and general administrative support. I’ve worked with U.S.-based real estate teams, handling tenant and owner communication, lease administration, applications, maintenance coordination, data entry, documentation, and day-to-day property management tasks. I’m highly organized, detail-oriented, and comfortable working independently while keeping communication clear and timely. I’ve a...

Top Skills

Executive Assistant Services · 5 yearsPersonal Assistant Services · 5 yearsCalendar Management · 4 yearsData Entry · 4 yearsDocument Management · 4 years

Skills & Expertise

Customer Success

Email SupportBeginner
Lead ManagementBeginner
Ticket ManagementBeginner

Design & Creative

Adobe PhotoshopBeginner
CanvaBeginner
Adobe InDesignBeginner
CapCutBeginner
DaVinci ResolveBeginner

E-commerce & Marketplace

EtsyBeginner
Inventory ManagementBeginner
Order FulfillmentBeginner
Order ProcessingBeginner
Product Listing OptimizationBeginner
TikTok ShopBeginner
eBayBeginner

Human Resources

RecruitmentBeginner
Policy WritingBeginner
HR ManagementBeginner
SOP WritingBeginner
Technical RecruitingBeginner

Marketing & Growth

SEO (Technical & Content)Beginner
Meta Ads (Facebook/Instagram)Beginner
Email MarketingBeginner
GoHighLevelBeginner

Real Estate Operations

MLS ManagementBeginner
Real Estate ListingBeginner
Zillow Premier AgentBeginner
Follow Up BossBeginner
XactimateBeginner

Virtual Assistance & Admin

Executive Assistant ServicesExpert
Personal Assistant ServicesExpert
Document ManagementAdvanced
Email ManagementAdvanced
Meeting CoordinationAdvanced
Travel PlanningAdvanced
Calendar ManagementAdvanced
Data EntryAdvanced
Research & Information GatheringBeginner
CalendlyBeginner
AsanaBeginner
NotionBeginner
Monday.comBeginner
ClickUpBeginner
TrelloBeginner
AirtableBeginner

Work Experience

Property Management Assistant / Administrative Support

Cloudstaff

Dec 2022 - Jan 2026

Key Achievements:

• Provided administrative and operational support across property management workflows while managing multiple priorities, deadlines, and stakeholder requests. • Coordinated communication between property owners, tenants, vendors, leasing teams, and internal staff through email, phone, and other communication channels. • Managed and organized documentation, tenant records, applications, lease renewals, reports, and CRM data with strong attention to accuracy and confidentiality. • Supported calendar-related activities, appointments, inspections, follow-ups, and time-sensitive administrative tasks. • Monitored inboxes, requests, and outstanding tasks to ensure timely follow-up and completion. • Prepared and maintained reports, records, and documentation required for daily operations and management decision-making. • Assisted with special projects, process improvements, research, and ad hoc administrative assignments. • Proactively identified pending tasks and followed up with relevant stakeholders to keep workflows moving. • Worked independently in a remote environment while coordinating with team members across different functions and priorities. • Used CRM, property management, spreadsheet, communication, and productivity platforms to maintain organized and efficient workflows.

Leasing / Property Management Assistant

Buddle

Apr 2024 - Jul 2024

Key Achievements:

• Provided administrative support for leasing and property management operations, including lease preparation, renewals, tenant onboarding, and documentation. • Coordinated communication with tenants, property owners, vendors, and internal teams to resolve requests and keep transactions moving. • Managed records, lease documents, tenant information, maintenance requests, rent increase notices, and utility related documentation. • Organized multiple tasks and deadlines simultaneously while maintaining accuracy and attention to detail. • Assisted with scheduling inspections, coordinating access, and communicating appointment details to relevant parties. • Followed up on outstanding requirements and proactively communicated updates to stakeholders. • Supported day-to-day administrative processes and special assignments as needed

Virtual Assistant

Pathcutters

Jun 2021 - Nov 2022

Key Achievements:

• Provided remote administrative and operational support for property management and real estate activities. • Managed email communications, reports, records, property information, and administrative requests. • Coordinated communication between property owners, tenants, contractors, agents, and internal teams. • Assisted with property marketing, listing updates, documentation, and database maintenance. • Organized information and tracked tasks to ensure deadlines and operational requirements were met. • Conducted research and data entry while maintaining accurate and up-to-date records. • Supported ad hoc projects and administrative assignments requiring independent judgment and attention to detail.

Customer Service Representative

Focus Direct Inc.

Jan 2021 - Apr 2021

Key Achievements:

• Assisted customers with account-related concerns while maintaining professionalism, confidentiality, and attention to detail. • Managed multiple customer inquiries and prioritized requests based on urgency and business requirements. • Communicated clearly through phone and digital channels while documenting interactions accurately. • Resolved issues efficiently and escalated matters when appropriate

Quick Stats

Age26 years
English LevelFluent
Other Languages
Tagalog/FilipinoFluent
ID VerificationVerified

Education

Master's Degree

Carlos Hilado Memorial State University

2026 - present

Bachelor's Degree

Carlos Hilado Memorial State University

2018 - 2022