Joyce

Cold Caller

Joyce

ID Verified
600/mo
Lipa City, Philippines
Looking for Full-time
8 hours/day
Availability: US / EU / Asia timezone

Profile Description

I have 6 months of experience as a Customer Service Representative, where I developed strong communication and problem-solving skills while handling a high volume of calls. I’m confident in building rapport quickly, following scripts, and adapting to different customer responses. I’m reliable, patient, and motivated to meet targets, which makes me well-suited for a cold calling role.

Skills & Expertise

Customer Success

ZendeskBeginner
LiveChatBeginner

Data & Analytics

Design & Creative

CanvaBeginner
CapCutBeginner

E-commerce & Marketplace

ShopifyBeginner
Shopify PlusBeginner
Helium 10Beginner

Human Resources

RecruitmentBeginner

Real Estate Operations

Sales & Business Development

Specialized Skills

Work Experience

Customer Service Representative

ResultsCx

Nov 2020 - May 2021

Job Responsibilities:

●Made outbound cold calls to potential customers ●Explained products and services clearly ●Generated and qualified leads ●Met or exceeded daily and monthly targets ●Handled customer objections professionally ●Maintained accurate call records in the system ●Built rapport with customers quickly ●Followed call scripts and company guidelines ●Achieved high call volume ●Improved sales conversion throug...

Phone SupportCold CallingNegotiationSalesforceDocument ManagementLead Generation

Quick Stats

Age30 years
GenderFemale
English LevelConversational
ID VerificationVerified
Portfolio
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