Customer Service RepresentativeCustomer Service Representative
Hildah
ID Verified$735
per month
($4/hour)
Profile Description
Reliable and tech-savvy virtual professional with hands-on remote experience in digital marketing, content management, and sales pipeline support. Adept at using Odoo for email and WhatsApp campaign management, designing marketing materials, and maintaining accurate, organized data systems. Combines strong communication skills with technical proficiency in Python, SQL, HTML/CSS, and web tools to support business operations efficiently from anywhere. Known for accuracy, consistency, and self-dire...
Top Skills
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
AI & Automation
Data & Analytics
Design & Creative
Virtual Assistance & Admin
Sales & Business Development
E-commerce & Marketplace
Finance & Accounting
Human Resources
Marketing & Growth
Real Estate Operations
Work Experience
Customer Service Representative
Teleperfomance
Jan 2026 - Present
Key Achievements:
Respond to customer inquiries via phone, email, and chat in a timely and professional manner Resolve customer complaints and issues, escalating complex cases when necessary Provide accurate information about products, services, and account details Process orders, returns, and account updates using company systems Maintain detailed records of customer interactions and transactions Meet performance targets for call quality, response time, and customer satisfaction
Data Analyst
World Quant Brain
Sep 2023 - Sep 2023
Key Achievements:
Analyzed financial and alternative datasets for quantitative research Cleaned, transformed, and validated large datasets Used Python, MySQL, Oracle SQL, and Jupyter Collaborated with research teams to improve data workflows
Quick Stats
Certifications
Education
Bachelor's Degree
Mount Kenya Universtiy
2023 - present