VA - Social Media, Content, Calls, Leads and SupportVA - Social Media, Content, Calls, Leads and Support
Gene
ID Verified$800
per month
($5/hour)
Profile Description
Virtual Assistant | with 8+ yrs BPO experience, skilled in social media, content creation, editing, lead generation, calls & admin. Organized, adaptable, and results-driven, I deliver quality work consistently.
Skills & Expertise
Skill Levels Explained:
💡 Hover over any skill level to see exact years of experience
Content & Writing
Customer Success
Data & Analytics
Design & Creative
E-commerce & Marketplace
Marketing & Growth
Real Estate Operations
Sales & Business Development
Work Experience
Social Media Management and Content Moderation
Cnx CVG, Philippines
Jun 2022 - Present
Job Responsibilities:
Reviewed and enforced content policies to ensure platform safety Identified harmful trends and escalated complex cases Supported data quality and policy improvement efforts
Billing, Retention, Sales, and Technical Support
Teleperformance Philippines
Jun 2022 - Jun 2023
Job Responsibilities:
Resolved customer issues via call, chat, and email Improved first‑call resolution through effective troubleshooting Served as an escalation point for complex cases Recommended products and boosted sales with clear communication
Back Office, Lead Generation, and Social Media Management | Billing, Selling, and Customer Service
Awesome OS Philippines
Aug 2018 - May 2022
Job Responsibilities:
Verified data and conducted in‑depth online research Created and scheduled social media posts, monitored engagement Supported photo and video editing for digital content Assisted customers with navigation, billing, and order inquiries Delivered multi‑channel support and resolved escalations Recommended products and built customer trust
Cold Calling and Lead Generation
Alchemy Philippines
Apr 2017 - Jul 2018
Job Responsibilities:
Identified and engaged leads via calls, email, and social platforms Explained product benefits and scheduled appointments Maintained lead databases and supported sales efforts
Quick Stats
Education
Bachelor's Degree
Holy Cross oF Davao College
2014 - 2018